Many small businesses already use the messaging app to converse with customers, but some of those busier outfits have been crying out for a way to enhance the process. On Thursday, WhatsApp finally delivered.
What are social networks doing to fight extremist content? A hearing with a Senate committee offers insight. Representatives from Facebook, Twitter, and YouTube spoke at a hearing this week. Here's what to know.
YouTube is pulling Tide pod challenge videos as Poison Control reports a spike in the number of teenagers ingesting the packets. In a little over two weeks, the number of reports already equals the total numbers for 2016.
Facebook Watch Party is designed to bring groups together with some of the same interaction tools as Live videos. The tool is only in testing with a limited number of users, but Facebook hopes to see a wider rollout.
Tweeting during a game while watching it on TV simultaneously increases engagement, rather than creating a distraction, a new study suggests. The data was collected using biometrics to study the behavior.
AirHelp, which last year announced a boarding pass scanner to give real-time information about delayed flight compensation, is now launching a new tool that will help you travel back in time -- that is, with regard to airline payback.
YouTube is changing the threshold that allows creators to make money from their videos, upping the entry terms for its Partner Program. The company said the new rules should help it to better monitor content on the site.