Skip to main content

CenturyLink subscribers report widespread internet outages

CenturyLink subscribers were affected by a widespread internet outage across the U.S. on Sunday morning.

Over 10,000 CenturyLink subscribers reported problems, according to DownDetector.com. Out of the reports, 96% were related to internet services, with the most reported locations including Los Angeles, Las Vegas, Orlando, Portland, and Miami.

Amazon Web Services’ Giorgio Bonfiglio pointed out the CenturyLink service outage, which is apparently also affecting parts of Europe.

What's interesting is that according to evidence (see also https://t.co/MUTowvaQaj) traffic crosses their border (so they are probably advertising the internet to peers/customers), but then doesn't get out of the metro where it entered. Observed in Milan, London, Paris.

— Giorgio Bonfiglio (@g_bonfiglio) August 30, 2020

CenturyLink was able to correct the issue within a few hours, apologizing for the incident on Twitter:

We are able to confirm that all services impacted by today’s IP outage have been restored. We understand how important these services are to our customers, and we sincerely apologize for the impact this outage caused.

— CenturyLink (@CenturyLink) August 30, 2020

The outage also affected other internet services, including web infrastructure company Cloudflare which had a series of issues early on Sunday morning. The company said on Twitter that the issues were “caused by a third-party transit provider incident,” and it confirmed to The Verge that this referred to the CenturyLink outage.

Digital Trends has reached out to CenturyLink to request more details about the service outage.

Update August 30: Added information about CenturyLink service being restored and the related Cloudflare issue.

Aaron Mamiit
Aaron received a NES and a copy of Super Mario Bros. for Christmas when he was 4 years old, and he has been fascinated with…
How to delete your Gmail account (and what you need to know)
The top corner of Gmail on a laptop screen.

Is it time to part ways with your Gmail account? Whether you’re moving onto greener email pastures, or you want to start fresh with a new Gmail address, deleting your old Gmail account is something anyone can do. Of course, we’re not just going to bid you farewell without a guide all our own. If you need to delete your Gmail account, we hope these step-by-step instructions will make the process even easier.

Read more
How to change margins in Google Docs
Laptop Working from Home

You may find that Google Docs has a UI that is almost too clean. It can be difficult to find basic things you're used to, such as margin settings. Don't worry, though, you can change margins in Google Docs just like with any other word processor through a couple of different means.

Read more
How to change your Yahoo password on desktop and mobile
A Yahoo mail inbox.

One of the best ways to keep your many email inboxes safe and secure is by frequently changing your password. While this may sound inconsequential, periodic login updates end up being one of the biggest deterrents against hackers and other malcontents. If Yahoo is your email platform of choice, we’ve put together this guide to teach you how to update your account password in just a few simple steps.

Read more