Samsung is helping hotels and their guests get online with superior Wi-Fi

1275992 autosave v1 samsung logo
Norma’s and its scrumptious brunch may be the best-known crown jewel of Le Parker Meridien hotel in New York City, but the establishment offers another perhaps lesser known amenity that is every bit as enticing. Their Wi-Fi.

While hotels may tout their terry cloth robes, on-site spas, and continental breakfasts as differentiating factors, it is all for naught if guests cannot Instagram photos of their bubble baths and manicures, or log into their email over a power breakfast. But for hotels employing Samsung Wireless Enterprise’s Wi-Fi solution, that should not be a problem.

This week, Samsung is showing off its innovations to the hospitality industry at the HX: The Hotel Experience 2016 event, where the company is demonstrating a new portfolio of technology that promises to enhance the guest experience by way of always-on wireless connectivity, elite displays across a hotel property, and seamlessly integrated solutions for simplified management.

“Wi-Fi quality has become a deciding factor in the guest’s perception of the superiority of a hotel,” said John D’Annunzio, general manager of Samsung Wireless Enterprise. In fact, he told Digital Trends, a recent study shows that nearly half of business travelers consider free Wi-Fi the most important consideration when choosing a place to stay.

“Samsung developed a solution that reimagines what you should be able to do with Wi-Fi to deliver the level of connectivity that guests desire,” he added. “With Samsung’s Wi-Fi solutions — beginning with implementing the Wi-Fi infrastructure through connecting all electronics and mobile devices — hoteliers can achieve greater guest loyalty and satisfaction.”

Much of this is thanks to some new hardware from Samsung, namely the company’s Hospitality Wall Plate, which allows hotels to place wireless access points into individual rooms rather than hallways, thereby providing guests stronger signals. Already, its effects have been felt by hotels like Le Parker Meridien, which has implemented the new solutions.

“At any given time, we have 800-1,400 devices running on our network and during peak evening hours this can be more than 2,000 devices,” said John Yu, Director of Management Systems for Le Parker Meridien. “We needed a Wi-Fi network that provided the capacity to support all of those devices and a partner who could consolidate our sources so we could be more efficient. Since the [Samsung] installation, we have experienced a 30 percent decrease in guest calls related to Wi-Fi help.”

Ultimately, Yu told us, the goal is for a hotel to recreate your home experience. For many of us, that starts with getting online.

Movies & TV

Seeing double: These actors have twins you probably didn’t even know about

These famous actors have lesser-known twin siblings who have remained out of the spotlight, working either behind the cameras or outside of the entertainment business altogether.
Movies & TV

The best movies on Netflix in March, from Buster Scruggs to Roma

Save yourself from hours wasted scrolling through Netflix's massive library by checking out our picks for the streamer's best movies available right now, whether you're into explosive action, witty humor, or anything else.

Amazon drops a killer Instant Pot deal, with prices under $60

Instant Pots are the popular kitchen device known for making cooking easier and faster. Thinking of finally getting yourself one? Amazon dropped the price of the Instant Pot Duo Mini. Prepare delicious meals this Easter Sunday with this…
Home Theater

Banish the buffer screen with these tips for silky smooth streaming video

If you’ve been having troubles with streaming Internet videos from Netflix and other services in HD, the problem may be your network. Here’s how to make sure your streaming video experience goes smoothly.
Movies & TV

No TV? No problem. Here's how to watch the NCAA championship game online

Whether you want to watch the Big Dance on your phone or on your smart TV, we have the lowdown on all the ways to watch March Madness you can handle. Grab your foam finger and some nachos.

Back off, photo thieves: Flickr alerts photographers to image theft with Pixsy

Worried about someone swiping your photo off Flickr? The image sharing platform can now integrate with Pixsy accounts to alert photographers when a photo is used without permission by using artificial intelligence to scour the web.
Social Media

Facebook’s tributes section serves as an online memorial for deceased users

Death doesn't stop Facebook users from sharing memories, and now those memorialized posts have a dedicated spot on the network. Facebook Tribute is a section on memorialized profiles for users to write posts and share memories.
Social Media

How to protect yourself from GoFundMe scams before donating

Can you spot a GoFundMe scam? While the fundraising platform says scams make up less than a tenth of one percent of campaigns, some do try to take advantages of others' charity -- like a case last year that made national news.

House votes to restore net neutrality rules, but effort faces long odds

The U.S. House of Representatives has approved the Save the Internet Act, a measure intended to restore net neutrality rules that were repealed in 2017 by the Federal Communications Commission.

Search all of Craigslist at once with these great tools on web and mobile

Not finding what you need in your local area? Craigslist can be great for finding goods and services from further afield too. All you need do is learn these tips for how to search all of Craigslist at once.

The FCC and White House want to bring high-speed internet to rural areas

The FCC and the White House unveiled new initiatives to bring high-speed internet to rural areas, including $20.4 billion in incentives to companies to build infrastructure. The FCC also announced ways to speed up the rollout of 5G.

Internet Explorer zero-day exploit makes files vulnerable to hacks on Windows PCs

Evidence of an Internet Explorer zero-day exploit capable of letting hackers steal files from Windows PCs was published online by a security researcher who also claims Microsoft knew of the vulnerability and opted not to patch it.

Buying airline tickets too early is no longer a costly mistake, study suggests

When you book can play a big role in the cost of airline tickets -- so when is the best time to book flights? Earlier than you'd think, a new study suggests. Data from CheapAir.com suggests the window of time to buy at the best prices is…

Report says 20% of all 2018 web traffic came from bad bots

Distil Networks published its annual Bad Bot Report this week and announced that 20% of all web traffic in 2018 came from bad bots. The report had other similarly surprising findings regarding the state of bots as well.