Skip to main content
  1. Home
  2. Computing
  3. Legacy Archives

Have a MacBook Pro with a LG-made Retina screen? You’re part of a class-action suit

Add as a preferred source on Google
macbook pro retina screen ghosting
Image used with permission by copyright holder

Have you noticed any ghosting or burn-in with your 15.6-inch MacBook Pro Retina displays? Does your Pro’s Retina display “suffer from brightness, color and image display flaws?” If so, you could benefit from a class-action suit one MacBook Pro owner filed against Apple for faulty Retina displays made by LG.

Ghosting is usually more common on Plasma televisions and e-readers. It’s when a silhouette of what was just on-screen remains behind when you turn off the screen or watch something else, and it’s been plaguing some MacBook Pro owners with Retina displays produced by LG, as you can see in this side-by-side comparison by berryloui. (Samsung is the other supplier of Retina screens for MacBook Pros, and they’ve been relatively problem-free.) Judging by the almost 370,000 views of the “MacBook Pro Retina display burn-in” thread on the Apple Support forum, it seems there are a lot of Pro owners out there who paid top dollar for what they thought would be the best screen on the market, but turned out to be highly problematic.

Recommended Videos

As reported by Law360 and 9to5Mac, fellow MacBook Pro owner Beau Hodges just filed a class-action lawsuit against Apple on Wednesday, claiming that MacBook Pro customers have no way of knowing ahead of time whether they are purchasing a unit with a LG or Samsung display. In his complaint, Hodges also alleged that Apple must be aware of the difference in quality and performance between the two brands, even though, “None of Apple’s advertisements or representations discloses that it produces the computers with display screens that exhibit different levels of performance and quality.”

He is seeking unspecified damages for MacBook Pro owners with LG-made Retina screens in the United States, but it is a bit too early to start breaking out the champagne just yet. After all, we don’t know if this case will get tossed out by the judge, or what Apple’s response may be. It seems most Pro owners who have problems with their Retina displays are already able to ask for a Samsung-made screen replacement, just by walking into an Apple Store, so what would Apple do differently to settle the suit? Even if Apple issues a mass recall of MacBook Pros with LG-made displays, it would be such a hassle to have to be temporarily without your laptop while it goes in for repair that it would hardly feel like a victory for consumers. We’ll be following this case as it develops, so stay tuned!

(Image via berryloui’s YouTube video)

Gloria Sin
Former Contributor
Gloria’s tech journey really began when she was studying user centered design in university, and developed a love for…
Gemini Notebook’s new Collections arrive just as Google turns it into a bigger workspace
Google is cleaning up notebook organization as the former NotebookLM expands across Gemini and Search
Gemini Notebook branding on a MacBook

Google has barely finished renaming NotebookLM, and it’s already addressing one of the headaches that comes with building a large research library.

Collections are rolling out to all Gemini Notebook users, giving them a way to group related notebooks while keeping everything visible under My Notebooks. The dashboard gets some structure without asking users to rearrange the library they’ve already built.

Read more
Samsung’s humanoid robot ambitions are real, but factories come first
Samsung’s new robotics division has humanoids in its sights, although its immediate business is far more practical factory automation
Robot Touch Human Finger

Samsung wants a place in the humanoid race, but its new robotics push begins with machines built for factories rather than homes.

The CEO-led RX robotics division will initially focus on manufacturing robots. Samsung has separately identified humanoids as a priority, although it hasn’t announced a commercial model or explained where one fits into the division’s immediate plans.

Read more
WhatsApp’s Liquid Glass redesign is finally coming to Mac after months of waiting
WhatsApp's Mac app is getting Apple's Liquid Glass-inspired makeover
WhatsApp

WhatsApp has been steadily adopting Apple's new design language across its apps, but Mac users have largely been left watching from the sidelines. That is finally beginning to change.

The messaging platform has started rolling out its Liquid Glass redesign for the WhatsApp Mac app, bringing the desktop experience much closer to what iPhone and iPad users have been seeing over the past few months. The update introduces a refreshed interface with redesigned navigation elements, updated menus, and a cleaner layout that aligns with Apple's latest software aesthetic. According to WABetaInfo, the rollout has begun through the latest Mac App Store update and is currently reaching a limited number of users.

Read more