Skip to main content
  1. Home
  2. Smart Home
  3. Business
  4. News

If Sears goes bankrupt, what happens to your product warranties?

Add as a preferred source on Google

It certainly sounds like the venerable Sears could be in financial trouble, as reported by Fortune. Acknowledging reported doubts about Sears’ ability to remain in business, a company spokesperson told Fortune in an email statement:  “We want to be very clear that we’re taking decisive actions to mitigate that doubt.” So if you own appliances you bought from Sears with either a standard or extended warranty, you may be wondering right now what happens if Sears does go under? Are you still covered?

According to Business Insider, a Sears spokesman said, “We are a leader in the service contracts industry and proudly stand behind our product. Sears, as well as any other company that legally sells service contracts, is required to meet regulatory requirements designed to provide adequate resources to fulfill service contracts into the future. We will fulfill our commitment to our customers and members.”

Recommended Videos

That Sears statement sounds like you’re covered. Bankruptcy lawyers, however, don’t see it that way. Business Insider spoke with attorney Coralie Lopez-Castro, a partner at Miami, Florida-based law firm Kozyak Tropin & Throckmorton. “The warranties are going to be a huge issue,” said Lopez-Castro. “There’s a real risk that they will not be honored.”

Lopez-Castro explained that in the case of bankruptcy, Sears would have to pay creditors, including suppliers, prior to covering customer warranties and loyalty points. When companies file for bankruptcy, the court allows them to try to restructure debts if they’re trying to remain in business.

When Sears filed its annual report for the fiscal year that ended January 28, 2017, the company said, “Our historical operating results indicate substantial doubt exists related to the Company’s ability to continue as a going concern.” In a blog post, however, Sears CFO Jason Hollar wrote about the initiatives the company was taking to cure its financial ills and stated that “we remain confident in our financial position and remain focused on executing our transformation plan.”

Bruce Brown
Bruce Brown Contributing Editor   As a Contributing Editor to the Auto teams at Digital Trends and TheManual.com, Bruce…
Amazon unveils Alexa Home Map, letting you control your smart home in 3D
Alexa Home Map lets users control individual smart home devices from one place, without remembering their names or searching through menus.
Alexa Home Map on a smart home hub display

Amazon has been a major player in the smart home market for years, but fresh competition from Apple may have lit a fire under it. The company has just unveiled a new lineup of Alexa devices, including Echo speakers, a smart alarm clock, a photo frame, and the Echo Show 16. On the software side, Amazon also introduced Alexa Home Map, which puts your connected devices on an interactive 3D model of your house, letting you monitor and control them from one place.

Your entire smart home on a 3D map

Read more
Amazon’s new Alexa photo frame wants to rescue your best pictures from your camera roll
Your favorite memories deserve better than being buried under screenshots in your camera roll.
Amazon Alexa Photo Frame

Our phones have made it easy to capture our lives in beautiful photos. But that also means we shoot hundreds of photos every year and don't look at them, as they keep collecting the proverbial dust in our phone's gallery. Amazon’s new Alexa Photo Frame wants to put those forgotten shots on your shelf instead.

Amazon revealed the frame alongside several new Alexa devices, including a new smart alarm clock and a 16-inch Echo Show. It pulls pictures from Amazon Photos, which Prime members can fill up without paying extra for storage.

Read more
Amazon adds a camera to the Echo Studio and a smart home hub to the Echo Dot
The Echo Dot can now control more of your home, while the Echo Studio can see what's happening around it.
Amazon Echo Dot

Amazon has unveiled a new Alexa lineup featuring the Echo Show 16, Echo Time smart clock, and Alexa Photo Frame. Two speakers join them: an upgraded Echo Dot with a built-in smart home hub and the Echo Studio with Home Camera, which lets Alexa+ see its surroundings. Both are available now for $99.99 and $249.99, respectively.

The Echo Dot does more than play music

Read more