Sanyo, Motorola Top Cell Phone Satisfaction

J.D. Power and Associates has released its 2007 Wireless Mobile Phone Evaluation Survey and finds Sanyo and Motorola tied for first place markets among mobile phone manufacturers. The survey also found that consumers are hanging on to their wireless phones longer: in 2007, consumers owned their wireless phones for an average of 17.5 months, up from 16.6 months since 2006.

The study asked respondents about satisfaction with their mobile handsets on five main factors: physical design, operation, features, durability, and batter function. Although Sanyo and Motorola tied for overall top marks, te study found the Motorola phones were ranked particularly well for physical design, operation, and features, while Sanyo phones got high marks in operation and batter functionality. Phone makers Samsung and LG were also ranked above the industry average…which kinda implies Kyocera, Nokia, Sony Ericsson, and UTStarcom (Audiovox) were either at or below the industry average.

The study also found the 69 percent of all cell phones owned by respondents were a clamshell design, representing a 19 percent increase over figures from 2006. Another 29 percent of phones owned were candybar phones, while 2 percent were a slider design. The most-used handset features included speakerphones (51 percent), cameras (35 percent), messaging services (22 percent), and gaming (16 percent).

The study also found that the amount of month consumers are spending on phones dropped from an average of $103 in 2002 to $93 in 2007; the price decline has been driven by discounts offered by handset manufacturers and wireless operators to motivate customers.

The increase in the length of time consumers are holding on to their phones is the first reported since the studies got underway in 2002; back then, consumers held on to their phones an average of 18.4 months.

“One possible reason for this significant increase in the length of handset ownership is that more customers are initiating or renewing their service contracts for a longer period–typically for two years, as opposed to just one year,” said Kirk Parsons, senior director of wireless services at J.D. Power and Associates. “While these longer contracts help wireless carriers recover the costs associated with offering subsidized cell phones, customers tend to hold on to their current cell phones longer to avoid termination fees when switching service, which may ultimately lead to lower renewal rates.”

Product Review

With the S10e and S10 Plus, do we really need the Samsung Galaxy S10?

The Galaxy S10 is the middle child in this year’s Galaxy S10 range, between the Galaxy S10e, and the Galaxy S10 Plus. There’s no striking reason to buy it, but it’s still an excellent phone you’ll be happy with.
Mobile

Google Fi: Phones, plans, pricing, perks, and more explained

Google's wireless service, formerly Project Fi, now goes by the name of Google Fi, and it's now compatible with a majority of Android phones, as well as iPhones. Here's everything you need to know about Google Fi.
Mobile

FCC to help first responders pinpoint 911 callers in multistory buildings

When someone calls 911 from their cell phone, wireless carriers provide operators with an approximate location. Now the FCC wants the carriers to provide vertical location data to pinpoint 911 callers inside multi-story buildings.
Mobile

Free yourself! How to unlock a phone from the icy hands of your wireless carrier

Do you want to know how to unlock a phone through your carrier or a third-party service like DoctorSIM? Regardless of which way you want to go, we've compiled a list of requirements and methods for doing so.
Mobile

The Samsung Galaxy S10 5G might be a few short weeks away from launch

Samsung has announced a whopping four new Galaxy S10 devices, from the low-cost S10e to the triple-camera S10 and S10 Plus. But it's the Galaxy S10 5G that steals the show as it's among the first 5G-ready smartphones to hit the market.
Computing

T-Mobile goes after big cable companies, pilots wireless home internet service

In a shot at big cable companies, T-Mobile is launching a new pilot program to bring an unlimited wireless LTE home internet service to up to 50,000 homes across the United States by the end of 2019.
Mobile

Apple patent suggests Apple Watch bands could have built-in fitness indicators

Apple may be exploring ways to make Apple Watch bands a little more useful. A new patent has been filed by Apple that suggests Apple Watch bands could eventually have indicators for things like fitness goals.
Mobile

Type away on the best iPad keyboard cases, from the Mini to the Pro

Whether you're looking to replace your laptop with a tablet or merely want to increase your typing speed, a physical iPad keyboard is the perfect companion to the iPad. Check out our top picks for every available iPad model.
Mobile

Apple patents hint at improved Apple Store and unboxing experiences

It looks like Apple is working on ways to improve the Apple Store and product unboxing experiences. The company has been awarded a few patents, largely for tech that can be used in product packaging to ensure products stay charged.
Wearables

Fossil made a smartwatch in 2004, and it’s part of a new brand retrospective

Fossil has been making watches for 35 years, and to celebrate the anniversary, it has a new retrospective exhibit complete with the first smartwatch it made — the Wrist Net watch from 2004.
Deals

Make some time for the best smartwatch deals for March 2019

Smartwatches make your life easier by sending alerts right on your wrist. Many also provide fitness-tracking features. So if you're ready to take the plunge into wearables and want to save money, read on for the best smartwatch deals.
Wearables

Fossil is working on a smartwatch with BMW, and it’s coming next year

Fossil, the watch company that makes smartwatches under its own name and partners with other major brands too, intends to launch a smartwatch with car manufacturer BMW in the future.
Social Media

A Facebook, Instagram bug exposed millions of passwords to its employees

Facebook, Facebook Lite, and Instagram passwords weren't properly encrypted and could be viewed by employees, the company said Thursday. The network estimates millions of users were affected.
Mobile

Nokia phones are being investigated for allegedly sending data to China

Nokia could be in some hot water. According to recent reports, Nokia 7 models may be secretly sending data to China without the user knowing about it. Nokia says that the issue was a software bug and that it has been fixed.