Skip to main content

NYC Apple Store sued over alleged racial profiling

Apple-Store-racial-profiling-lawsuit-NYCIf there’s one thing that’s bad for business, it’s racism. Unfortunately for Apple, two New York City men have filed a lawsuit that accuses employees of the company’s store in the Upper West Side neighborhood of Manhattan of racial discrimination.

The Plaintiffs, Brian Johnston, 34, and Nile Charles, 25, say the incident in question took place on December 9, 2010 at the Apple Store on 1981 Broadway, reports Apple Insider. According to the lawsuit, the two men, both of whom are black, say an Apple employee approached them in an “intimidating fashion,” and invaded their “personal space” soon after the pair walked into the store wearing “baggy jeans and large sweatshirts with hoods.”

The Apple employee purportedly told the plaintiffs that they had to either buy something, see a Mac Specialist, or leave the store immediately. Before they could respond, however, Johnston and Charles say the employee literally told them they could not shop at the store because of their race.

“And before you say I’m racially discriminating against you, let me stop you. I am discriminating against you,” the lawsuit claims the employee said. “I don’t want ‘your kind’ hanging out in the store.”

“Shocked and humiliated,” Johnston and Charles say they then took out their cell phones to record the customer-employee faceoff when they were confronted by another employee, who allegedly told them, “you have to go.” The employee added, “If you want to know why, it’s because I said so. CONSIDER ME GOD. You have to go.”

Apple-lawsuit
Eventually, Johnston and Charles say they asked to talk to a manager, but were denied. They then found a manager on their own, they say, to whom they complained of racial profiling.

“In order to further harass, degrade, humiliate, and discriminate against Plaintiffs, the manager asked Defendant’s Head of Security to call 911,” the suit reads. “Defendant interfered with Plaintiffs right to purchase personal property because of their race.”

The lawsuit, originally filed in February, accuses Apple of discrimination under both New York state and federal civil rights laws. The plaintiffs seek damages due to “emotional pain, suffering, inconvenience, loss of enjoyment of life, and other non-pecuniary losses.”

This is not the first time Apple has faced such complaints because of its retail store employees. In 2010, a separate lawsuit accused employees at an Apple Store in Orlando, FL, of age discrimination. And in May of last year, the Apple Store in the SoHo district of Manhattan reportedly turned away customers wanting to purchase iPads because they were Chinese.

(Image via)

Editors' Recommendations

Andrew Couts
Former Digital Trends Contributor
Features Editor for Digital Trends, Andrew Couts covers a wide swath of consumer technology topics, with particular focus on…
9 new Apple products that could launch in 2023
The back of the iPhone 14 Pro Max.

As it currently stands, 2023 has already been a busy year for Apple. The company launched a new yellow iPhone 14, brought back the HomePod, and refreshed its Mac lineup with an M2 Mac mini and M2 MacBook Pro. But what else is on the docket? As it turns out, a lot more. From new iPhones, an upgraded Apple Watch, and possibly an AR headset, here are nine products we still expect from Apple in 2023.
iPhone 15 and iPhone 15 Pro

If there is any Apple product with an upgrade cycle that’s literally like clockwork, it’s the iPhone, which is always out in the fall. This year, we can expect the iPhone 15 lineup to include an iPhone 15, iPhone 15 Plus, iPhone 15 Pro, and iPhone 15 Pro Max. However, it is rumored that the iPhone 15 will have a bigger 6.2-inch display this year, but the rest of the lineup will have the same sizes as before.

Read more
3 cool things to try out with Apple’s Freeform app for Mac
Here's my finished garden idea board tjhat I made with Apple Freeform

Apple's new Freeform app provides a simple way to organize your thoughts, visualize a project, and communicate your ideas. It's a blank canvas that's easy to fill with pictures, shapes, notes, links, and more.

Here are three cool things I tried to get started with Freeform: easy sharing, effortless organization, and plenty of style options.
Easy sharing with Mac, iPhone, and iPad

Read more
Today’s Best Deals: Apple iPad, Xbox Series S, and more
memorial day sales you can shop now 2020 early

Stop whatever you're doing and gather round — we've got today's best deals right here in one place. From iPad deals to gaming PC deals and Chromebook deals — and even a great deal on an Xbox Series S in time for the holidays — there's no other place you need to be right now for the latest, greatest discounts.

If you see something you like in the below list, make sure to snap it up fast. These deals are selling like hotcakes, and there's no guarantee they'll still be around tomorrow!
Ring Video Doorbell -- $60, was $100

Read more