The Pew Internet Project completed a survey of 2,277 U.S. adults and found that 35 percent of respondents owned a smartphone. Twenty-five percent of smartphone owners preferred using the phone for browsing the Internet over a personal computer. However, one third of smartphone owners do not have access to high-speed broadband at home. Fifty-nine percent of households that earn an income of $75,000 or more had at least one smartphone user and 48 percent of people with an undergraduate college degree owned a smartphone.

iPhones and BlackBerry phones are three to four more times likely to be found in affluent, well-educated households. BlackBerry ownership is also more likely to be found with adults who are employed. iPhone ownership is more likely to be found in urban or suburban areas over rural locales. When smartphone owners were asked to describe the phone with a single word, the most common answers were “convenient”, “great” and “good”. While the words were overwhelmingly positive, negative descriptions included “expensive” and “frustrating”.