Skip to main content

Samsung keylogger accusations prove false

samsung-r540-laptopSamsung shot down claims Thursday that it installs keylogger software on its laptops, according to an official statement by the company. The denial follows an “internal investigation” launched by Samsung on Wednesday after the publication of a report that some of its laptops came loaded with a keylogger.

In an article posted to Network World, security consultant Mohammed Hassan claimed to have found the StarLogger spyware installed on both a factory-sealed Samsung R525 laptop and a brand new R540 model, after he had performed a series of virus scans. On both devices, the offending software was located in the c:\windows\SL directory, say Hassan.

StarLogger is a publicly available commercial spyware that records every stroke made on a computer’s keyboard and can send that information to a third party without the knowledge of the computer’s user.

When Hassan confronted Samsung with his discovery, a company support representative confirmed that the company knew that the software had been installed on its computers, and said that it was used to “monitor the performance of the machine and to find out how it is being used.”

“In other words,” writes Hassan, “Samsung wanted to gather usage data without obtaining consent from laptop owners.” If true, such an action could cause the technology company to face serious legal consequences.

According to Samsung, however, Mr. Hassan has it all wrong.

“Our findings indicate that the person mentioned in the article used a security program called VIPRE that mistook a folder created by Microsoft’s Live Application for a key logging software, during a virus scan,” says Samsung in an official statement on the matter. “The confusion arose because VIPRE mistook Microsoft’s Live Application multi-language support folder, “SL, as StarLogger.

Image used with permission by copyright holder

Additional testing by a variety of independent sources, like ZNet‘s Adrian Kingsley-Hughes, confirms Samsung’s claims that the keylogger finding is actually a false-positive result by VIPRE.

Editors' Recommendations

Andrew Couts
Former Digital Trends Contributor
Features Editor for Digital Trends, Andrew Couts covers a wide swath of consumer technology topics, with particular focus on…
Samsung Galaxy Book 2 packs Snapdragon 850 into Always Connected Windows 2-in-1
Samsung Galaxy Book 2 review



Read more
Best Dell laptop deals: Cheap laptops on sale from $300 to $2,000
dell xps 13 9310 specs price release date 02

Dell is almost universally considered one of the best laptop brands, and that may lead many to believe it can be hard to get a Dell laptop at a discount. Dell, however, is always coming up with some of the best laptop deals, and that’s certainly the case right now. Many of the best Dell laptop deals include newer models, but you’ll also find some impressive discounts on laptops that are a generation or two old yet still managing to hold their own. We’ve rounded up all of the best Dell laptop deals out there, so read onward for more details on how to land some savings.

Dell Inspiron 15 -- $300, was $330

Read more
You’ll have to wait a long time for a Steam Deck 2
Steam Deck sitting on a pink background.

Just as we started getting excited at the prospect of a Steam Deck 2, it now seems that gamers will have to wait a lot longer for the handheld. According to a recent statement, Valve is not looking to release the new Steam Deck for at least a couple more years. Will the console be able to stay competitive against its rivals?

Pierre-Loup Griffais, the designer of Steam Deck and a rep for Valve, spoke to The Verge and revealed some information about the future of the gaming handheld. While the company has plans to upgrade, it's playing it safe and doesn't see that happening until late 2025 at the very least -- but it could be even longer than that.

Read more