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Frustration to phenomenon: How Robust evolved Apple Watch accessories

Apple watch
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Robustgoods.com emerged from a founder’s personal frustration in a market saturated with mass-produced gadgets and accessories. It embraced a mission of better materials, better design, and better reliability. It started with the goal of creating accessories that complemented the Apple Watch’s aesthetic and turned into a mission to create durable, functional, and repairable accessories compatible with one of the world’s most iconic tech products. Today, that mission has grown into a rapidly expanding brand trusted by 100K+ customers worldwide.

Robust originated in 2021 with an investment of $5,000. Its founder’s vision was to offer accessories that merge style and substance against the trend of disposable fashion tech. The early days were challenging because the first product, a wallet with an AirTag holder, garnered only a few hundred orders. This entry into e-commerce highlighted the complexities of launching a hardware product from scratch. But it also laid the foundation for a pursuit of quality, performance, and a direct line to the customers that help shape the company’s future.

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Then came the breakthrough. Robust launched the Titanium Band T01 in 2022, which was designed specifically for the Apple Watch Ultra. This other strap was the result of lessons learned and standards raised. The Titanium Band T01 was produced from Grade 2 titanium with a scratch-resistant coating, customized for the Apple Watch Ultra’s rugged aesthetic and demanding users. 150K+ bands sold later, the Titanium Band T01 has become Robust’s all-time bestseller and a mainstay within the EDC (everyday carry) community.

The timing was not perfect because global supply chains were still reeling from the pandemic. Delays, price hikes, and material shortages plagued the hardware industry. Unlike many startups that relied on outside investment to weather the storm, Robust kept its operations lean and agile. The team sourced components creatively, maintained minimal inventory overhead, and stayed in constant contact with its suppliers and customers. This feedback loop enabled the brand to respond swiftly to challenges, which made necessary pivots in real time. The pandemic might have been an obstacle, but for Robust, it was also a moment to define its values under pressure.

Customer feedback became a cornerstone of Robust’s growth strategy because the company released and evolved products based on community input. The Titanium Band T01 itself has been refined several times since launch, as it was designed with a brushed finish, but later updated to better match the Apple Watch Ultra’s titanium texture based on buyer feedback. This band was made wider and lighter for improved comfort. Half-links were added to this product to allow for precise wrist fitting. These adjustments were not made in a boardroom, they came straight from real-world users.

Other products, like the Leather Strap R01, followed a similar path. Initially released with a standard leather band design, customers pointed out that the style felt off for the Apple Watch Ultra’s larger, more robust frame. In response, Robust completely re-engineered the strap, making it wider, thicker, and more in line with high-end sport watch aesthetics. The transformation did not stop there; it swapped bright brushed stainless steel parts for a subdued titanium gray finish and eventually upgraded the material to vegetable-tanned Italian leather, a nod to style and durability. These user-informed changes turned the R01 into another fan favorite.

Robust also sets itself apart with a repair-first philosophy. In a time when many tech accessories are designed to be replaced rather than fixed, Robust takes the opposite approach. It provides tools and spare parts with many of its products, ensuring that users can maintain and extend the life of their purchases. This dedication to longevity is more than a design choice, as it is a statement against disposable culture.

The company’s focus on serving Apple Watch Ultra users has proven strategically sound. Roughly 80% of Robust customers own the Ultra, a device favored by active professionals, adventurers, and military personnel. These users do not just want their accessories to look good, they expect performance and resilience. Robust meets them where they are with designs that match the Ultra’s titanium casing, larger form factor, and utilitarian elegance.

Testimonials pour in from users who rave about the quality and thoughtful engineering. One early adopter, who claimed to be a self-confessed “bandaholic,” detailed his experience with various overpriced titanium bands before stumbling upon the T01. The verdict? “Simply awesome is not accolade enough.” He praised the ease of adjustment, the inclusion of half-links, and the flawless finish that gave the band a premium, high-end look.

This kind of customer devotion is built through consistency. Robust’s new Titanium Band Pro takes everything the brand learned from the T01 and elevates it. Featuring a DLC (Diamond-Like Carbon) scratch-resistant coating and a smooth magnetic clasp, the Pro represents a premium evolution without a premium price tag. Once again, customer input played a vital role in its design, a testament to the brand’s commitment to co-creating its future with its users.

The numbers reflect Robust’s upward trajectory. From just over 1,000 customers in 2021 to more than 101,000 by the end of 2024, the growth has been nothing short of explosive. But beyond the data is a deeper story: of a brand that listens, adapts, and refuses to compromise on what matters most.

What’s next for Robust? The company plans to expand into other high-quality accessories and lifestyle goods. More leather items. Watchbands for non-Apple users. Continued investment in better materials, sleeker design, and a deeper integration of the right-to-repair ethos that underpins the brand.

From frustration to phenomenon, Robust has done more than launch a few good products. It has sparked a movement among tech-savvy men who value quality over quantity, form and function in equal measure, and products that stand the test of time.

Digital Trends partners with external contributors. All contributor content is reviewed by the Digital Trends editorial staff.
Chris Gallagher
Chris Gallagher is a New York native with a business degree from Sacred Heart University, now thriving as a professional…
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