Skip to main content

Sprint is Reporting Supply Problems With HTC Evo 4G

Sprint Nextel Corp  has been seeing shortages of its EVO 4G high-speed phone from HTC Corp  in some places due to better-than-expected demand, the company’s chief executive, Dan Hesse, said on Tuesday.

Hesse said he wished he had more supplies of the EVO, which launched on June 4.

“The device is more popular than we or HTC could foresee,” he told reporters after his keynote presentation at a Forrester Customer Experience conference.

Asked if the shortfall was due to a lack of key components for the phone, Hesse said he thought the issue was more about stronger-than-expected demand than component shortages and he deferred the component question to HTC.

A representative for HTC also attributed the EVO shortage to stronger-than-expected demand.

“We’re certainly doing everything we can to ensure we’re supplying devices as quickly as possible. We’re seeing greater demand for our products than we ever have in the past,” HTC spokesman Keith Nowak said.

HTC is also seeing shortages of its Droid incredible phone sold at Sprint’s biggest rival Verizon Wireless, a venture of Verizon Communications (VZ.N) and Vodafone Group Plc (VOD.L). Verizon has blamed Incredible shortages on a tight supply of screens from Samsung Electronics (005930.KS).

Nowak said it added Sony Corp as a second supplier as well as Samsung Electronics (005930.KS) for screens used in its Desire phone sold in Europe and Asia. He would not comment on whether it will get a second supplier for phones like Incredible or EVO.

The EVO is first U.S. phone to support fourth-generation (4G) wireless data speeds and is a key device for Sprint as it tries to draw back customers lost to rivals such as Verizon Wireless and AT&T Inc (T.N).

Hesse said the EVO was still selling briskly and Sprint was still seeing shortages even after the store launch last week of iPhone 4 by Apple Inc (AAPL.O) whose exclusive U.S. operator is AT&T. Apple has said it was its most successful product launch ever despite complaints about the phone’s antenna.

Sprint also announced plans to sell a second 4G phone from Samsung’s Galaxy S lineup but Hesse declined to give further details when asked on Tuesday. .

Asked if Sprint would change how it charges for Mobile Internet access, Hesse said he would be cautious about following AT&T’s lead in eliminating unlimited use service plans.

After talking at length about the importance of offering simply service options to customers in his presentation, Hesse told reporters that taking away unlimited services could add complexity for customers.

“We’d certainly consider that,” he said but added, “It’s not a decision you’d take lightly, taking away simplicity from customers.”

Sprint shares were down 17 cents, or 3.8 percent, at $4.29 in afternoon trading on the New York Stock Exchange.

Editors' Recommendations

Ian Bell
I work with the best people in the world and get paid to play with gadgets. What's not to like?
Google discontinues Pixel 5, Pixel 4a 5G after Pixel 5a launch
The back of a Pixel 5, showing its camera and fingerprint sensor.

Google has discontinued the Pixel 5 and Pixel 4a 5G barely 10 months after launch, the company confirmed this week. While eagle-eyed observers had noticed fluctuating stock levels on both Pixels globally, Google had yet to officially weigh in one way or the other until now.

"With our current forecasts, we expect Google Store in the U.S. to sell out of Pixel 4a (5G) and Pixel 5 in the coming weeks following the launch of Pixel 5a (5G). The Pixel 5a (5G) is a great option for customers and delivers valuable hardware upgrades compared to the Pixel 4a (5G), all at a lower price point," a Google spokesperson confirmed to Digital Trends. This will also apply to non-U.S. markets, with UK vendors like Carphone Warehouse and John Lewis no longer stocking the older Pixels. The older Pixel 4a remains on sale as a low-cost Pixel option.

Read more
OnePlus Nord CE 5G vs. Google Pixel 4a 5G
OnePlus Nord CE 5G Screen

OnePlus urges us to "never settle," and the manufacturer certainly never settles when it comes to affordable phones. It's just released the OnePlus Nord CE 5G, a budget device that promises some tasty specs. It largely delivers on such promises, offering a generous 4,500mAh battery, 6.43-inch AMOLED display, 5G support, and some admirably smooth software. But in a world of surprisingly great budget Android phones, it faces some serious competition, with the Google Pixel 4a 5G leading the pack. For $499, it offers one of the best cameras around, as well as a long-lasting battery, user-friendly software, and a decent display and processor.

With the OnePlus Nord CE ("Core Edition") 5G and Pixel 4a 5G offering different strengths and weaknesses, it's not obvious which phone is the best overall. Luckily, we've put the two phones against each other in a head-to-head comparison. By looking at their specs, designs, displays, performance, cameras, software, and special features, we can help you decide which is the best device for your purposes.

Read more
Samsung Galaxy A52 5G vs. Pixel 4a 5G
samsung galaxy a52 5g review screen front

Samsung has revealed the Samsung Galaxy A52 5G, the more affordable alternative to the hot-rod Galaxy S21 smartphones. Despite being around $300 cheaper than the standard S21, it doesn't skimp on noteworthy features. It boasts a gorgeous 6.5-inch Super AMOLED display with a 90Hz refresh rate, a 64-megapixel main rear camera lens, a beefy 4,500mAh battery, and, of course, 5G support.

It's an attractive phone for the price, but it isn't the only low-cost 5G-compatible Android phone making the rounds at the moment. Another strong contender is the Google Pixel 4a 5G, which, for $499, will provide you with not only 5G, but also one of the best cameras on any phone, as well as some great Google software.

Read more