Samsung will offer Galaxy smartphone repair service at Best Buy stores

By Prakhar Khanna Published October 25, 2021

One of the biggest gaps between Apple and its competitors has been the ubiquitousness of Apple Stores, which provide easy access to repairs and servicing. Despite a handful of Samsung Experience Stores in the U.S., the company has never been able to compete in terms of providing a similar experience. Now, Samsung is on its way to changing. It announced that starting October 26, select Galaxy smartphone owners can get same-day support and repairs at select Best Buy stores nationwide.

Samsung that its customers will have peace of mind knowing that Best Buy meets Samsung’s highest standards for repair, including a focus on quality, speed, and convenience. Galaxy smartphone owners can now schedule an appointment with Best Buy’s team of Geek Squad Agents. These agents will be certified and professionally trained to repair select Samsung Galaxy smartphones.

Recommended Videos

Samsung relesed a list of eligible devices for repair at Best Buy.

“At Samsung, our goal is to give consumers more ways to access same-day customer care from our nationwide network of authorized care providers,” said Ramon Gregory, senior vice president of customer care at Samsung Electronics America. “With this new expansion to Best Buy stores, we’re making it even easier and more convenient for select flagship Samsung Galaxy smartphone owners to access a care experience that is as innovative as our products.”

The Samsung Authorized Care service at Best Buy locations will provide various kinds of services including front and back screen replacements, battery replacements, port and camera repairs, and other support services for Galaxy S series and Galaxy Note phones under warranty or and some not under warranty. Samsung Galaxy Z foldable repair support begins in early November.

Mobile Writer

Prakhar Khanna is an independent consumer tech journalist. He contributes to Digital Trends' Mobile section with features and…

Topics

Phones

3 Siri AI features that have genuinely improved my day-to-day life

Three years late, but Siri AI might have been worth the wait.

Siri Ai on iPhone

iOS 27 has finally brought the much-improved Siri experience to iPhones that Apple had promised three years back. The new Siri, dubbed Siri AI, actually feels useful now. I can use it to create shortcuts, get answers based on my personal context, perform actions in apps, and so much more. Of all the Siri AI features, three simple ones have genuinely improved my day-to-day experience. Let’s talk about them.

Search has improved across the board

Phones

The AI phone era is coming, and the weird brands may not survive it

The market once had room for strange, scrappy, genuinely good phones. AI could turn that room into another luxury suite.

Electronics, Phone, Mobile Phone

I have a soft spot for phone brands that made Android feel less inevitable. Meizu is one example, but there were plenty of smaller names with their own strange little gravity, from Fairphone’s repair-first stubbornness to Unihertz’s tiny oddballs, Shiftphone’s modular ideals, Murena’s de-Googled pitch, and Teracube’s attempt to make phone ownership feel less disposable. They weren’t always perfect, and some were never built to go mainstream, but they made smartphones feel alive around the edges.

Now the AI phone push is arriving, and it already looks less like a creative explosion than a cover charge. Meizu said in 2024 that it would end new traditional smartphone projects and focus on AI-enabled devices, which sounds futuristic until it starts feeling like a warning label.

Phones

I was in love with my iPhone Air, until summer arrived

Turns out slim phones and scorching summers don't mix well.

iPhone Air in hand

When Apple unveiled the iPhone Air, I knew immediately it would be my next phone. I have always loved small phones, and I stretched my iPhone 13 mini for as long as possible. But it struggled to keep up with my usage, so I had to upgrade.

Since Apple no longer makes a small iPhone, the slim iPhone seemed like the right choice at the time. And honestly, it worked out well. While the iPhone Air is not as easy to handle as an iPhone mini, it is one-handable thanks to its slim profile and lower weight.