Verizon to Slow FiOS Roll-out, Sell off Midwest and West Coast Services

As Verizon reaches 18 million FiOS subscribers, the company plans on slowing it's roll-out for now, and even plans to sell off its services in areas of the Mid-West and West Coast.

If Verizon Communications Inc. hasn’t already started wiring your city or town with its FiOS fiber-optic TV and broadband service, chances are you won’t get it.

Where it’s available, FiOS usually provides the only competition for cable TV apart from satellite service. Studies have shown that its entry into an area leads to lower cable prices, though FiOS itself has not been undercutting cable TV prices substantially.

But Verizon is nearing the end of its program to replace copper phone lines with optical fibers that provide much higher Internet speeds and TV service. Its focus is now on completing the network in the communities where it’s already secured “franchises,” the rights to sell TV service that rivals cable, said spokeswoman Heather Wilner.

That means Verizon will continue to pull fiber to homes in Washington, D.C., New York City and Philadelwphia — projects that will take years to complete — but leaves such major cities as Baltimore and downtown Boston without FiOS.

Verizon is still negotiating for franchises in some smaller communities, mainly in New York, Massachusetts and Pennsylvania, but it is not working on securing franchises for any major urban areas, Wilner said. For instance, it’s halted negotiations for the Washington suburb of Alexandria, Va.

Verizon never committed to bringing FiOS to its entire local-phone service area. It has introduced FiOS in 16 states, but the deployment is concentrated on the East Coast, and Verizon is selling off most of its service areas in the Midwest and on the West Coast. Its stated goal was to make FiOS available to 18 million households by the end of 2010, and it’s on track to reach or exceed that.

That will still leave nearly half of its service area without fiber. And as Verizon has signaled this month that it’s focusing on communities where it already has franchises, it’s now becoming clear which ones are in and which are out.

The New York-based company hinted in 2008 that it might continue expansion of FiOS beyond this year, but the recession seems to have crimped that possibility. The company has pulled back on promotions for new subscribers, like the 19-inch TVs it gave away under one campaign. That in turn has led to lower recruitment figures.

CEO Ivan Seidenberg told investors in January that FiOS itself has been doing well, but Verizon’s sales of services to large businesses have suffered in the downturn, and it needed to offset that by not being too “aggressive” in marketing FiOS.

Verizon doesn’t appear to have ruled out further FiOS expansion, but doesn’t have any plans, either. The economics apparently are not attractive enough: TV service carries fairly low margins compared to Verizon’s phone business, according to analyst Craig Moffett at Sanford Bernstein.

Moffett believes the end of FiOS expansion means that cable companies will lose fewer subscribers, starting next year.

The recruitment of new FiOS TV subscribers slowed last year. In the fourth quarter, it added 153,000 subscribers, little more than half of the number it added in the same period the year before.

At the end of last year, Verizon had 2.86 million FiOS TV subscribers and 3.43 million FiOS Internet subscribers (most households take both).

It costs Verizon thousands of dollars to connect a home to FiOS, and it has faced skepticism from investors over the project. The cost from its 2004 introduction to 2010 was put at $23 billion in 2007. But it’s allowed Verizon to mount an effective resistance to cable companies, which are siphoning off landline phone customers and can offer higher broadband speeds than phone companies without fiber straight to homes can.

Verizon is the only major U.S. phone company to draw fiber all the way to homes and the only one to offer broadband speeds approaching those available in Japan and South Korea. The halt to further expansion comes as the Federal Communications Commission has sent Congress the country’s first “national broadband plan,” aimed at making Internet access faster, more affordable and more widely available.

AT&T Inc. and Qwest Communications International Inc. are laying fiber into neighborhoods, but still use copper phone lines to take the signal the last stretch of the way, into homes. That’s a less costly strategy that has drawn less scrutiny from Wall Street, but it also limits top broadband speeds. Meanwhile, cable companies are upgrading modems this year to offer higher speeds, a relatively inexpensive move.

Showing 14 comments

  1. Verizon claims broadband speed title at 6:46pm 22nd November 2010 [...] the demands of the masses. Of course, it wouldn’t hurt if the company could get FiOS into a few more regional markets and find ways to make the higher speed option more palatable to consumers. Related PostsVerizon [...]
  2. Nate Roberts at 3:12pm 19th April 2010 Our home owners association (Tuscany Cable) has what looks like a private label reseller account with Kelly Communications. I don't know who the actual cable internet service is done through. I know our tv service is a branch off of Direct TV. Part of your HOA dues include free basic cable. You can get extended cable for like $15 a month more. The same package +/- a couple channels through Cox is over $60 per month. The internet price is about the same, but the quality of service is much better. A lot fewer service interruptions, but they do still happen. The difference is it's once every couple of weeks for 1 - 2 hours compared with 5 - 10 times per day for 10 - 30 minutes. Cox does basically have a monopoly on cable internet in Vegas. The only competitors are DSL or Clear. Clear seems to be coming on strong down here and may soon replace wired internet altogether. 4g the main reason I'm not really surprised about Verizon's decision to cut back on the roll-out - who wants to rewire their house if they could do the same thing with high enough performance without wire? The number of people who truly need fiber optic is very limited.
  3. ferricoxide at 8:42am 18th April 2010 Interesting way to cherry-pick: wire up enough types of areas to avoid the cherry-picking label, then sell off those areas that aren't cherries. NICE!

    Jerks!
  4. Fiber Optics Amanda at 9:35pm 30th March 2010 We're thinking abt switching to this carrier. I 'm thinking abt the FIOS too... have T1 right now and our coverage sucks.
  5. mom's son at 6:29pm 28th March 2010 to person that posted as "mom" ...fios does not overbuild in areas like north florida which is served by ATT so you would have never gotten it anyway
  6. Ian Bell at 11:29am 28th March 2010 Our reporters aren't afraid to talk about it. The story was published by the AP which we republished. Obviously lobbyists are controlling things (again), and you are right, we are well behind a lot of other countries when it comes to tech, speed and infrastructure.

    I never thought Qwest actually used their own fiber lines, I was under the assumption they leased them from others like Verizon or Comcast. I always thought of Qwest as 2nd tier since they have never been the fastest etc.
  7. OldEnoughToHaveSeenThisBefore at 9:12am 28th March 2010 Thief-doms like Denver have closed the door and shut down all transparancy since the last Presidential election. It is more like the Chicago style political machine here.
    QWest pays protection and offers little ture competition for Comcast. Qwest fiber optics is literally in my back yard, but the price to switch over from Comcast for a HD-triple play with dish for the TV and internet / phone is still around $180 a month.
    The newly appointed Technology Czars have nothing to publish as they operate in secret. The promise for transparancy was an outright lie and just the opposite has occured. The technology Czars have just happened to be places as we see a complete shut down of competition and expansion.
    Companies such as FIOS are afraid to talk about the political impact.

    And evidently, your reporters are afraid to discuss the real political reasons as well.
    The US will just keep falling behind and keep loosing jobs as the strangle hold prevents the internet to grow in a free market.
  8. dang at 11:57am 27th March 2010 Sounds high to me. I believe we pay like $170/180 a month for Verizon Fios and I have:
    2 HD DVRs (fios ultimate plan)
    2 normal TV boxes
    25/5 Mbps Internet
    phone service


    Verizon Fios has a triple play deal right now for $89.99:
    FiosTV Prime HD
    15/5 Mbps Internet
    Telephone

    you can get the same bundle but 25/25 Mbps Internet for $104.99. That is a smoking deal, if you are willing to put up with the crappy customer support.

    The best deal I could find was:
    http://www22.verizon.com/Residential/FiOSIntern...

    $119.99/mo gets ya:
    Verizon Freedom Essentials phone
    Fios Internet 35/35 Mbps
    Fios TV Ultimate HD
  9. Ian Bell at 10:55am 27th March 2010 I spent sometime on the Xfinity website and it looks like Verizon FiOS is still about $30/mo cheaper than Xfinity after I add it all up.

    Triple Play
    That includes 2 HD DVR's, an extra HD box
    $7/mo for the Xfinity cable modem (no WiFi router like FiOS?)
    And it came to about $200/mo for the first 2 years, and then goes up after the promotional period. Doesn't that sound high?
  10. tmc at 10:52am 27th March 2010 Verizon will eventually have to settle for fewer customers as the incentives drop off within the established footprint. The will also feel the churn of customers in areas where there is a duopoly competitor. Large corporations got huge incentives to deploy their network and will fall short of even 100% coverage of their current footprint where FIOS is COMMITTED to overlay (ie franchise zones) projections. Wireless customers will also punish Verizon by switching to other carriers who can readily use the customers. No FIOS for me? No wireless customer for you, short ciruiting an aggressive LTE rollout & wireless network upgrades. This is a viscious cycle. The consumer will vote with their wallets in this continued recession-- even if they have to go to an alternative who takes them for granted too... stick to these principles and Verizon will eventually see it's first quarter over quarter NET LOSS of subscribers. For this year they can cook the books to make it seem like growth, but next year.. all bets are off as to what can happen.
  11. Ian Bell at 10:43am 27th March 2010 Who is your new provider now? Sounds like Cox had a monopoly in your area. I have also found that internet provided to apt complexes, has NEVER been good regardless of the provider. Makes me wonder if they simply offer a worse products to apartments, and probably charge less to the complexes too.
  12. nate_roberts at 2:17am 27th March 2010 Cox Vegas has the absolute worst cable internet service I have ever used. It REALLY sucks they are the only provider in Vegas. Thankfully my HOA has a private service provider. Cox disconnected an average of 5 times per day for no less than 10 minutes each time (most requiring a full reset of all internet connected devices) at my old house. Always blamed my equipment - amazingly enough, after the move and ability to have a new provider, no more problems and no new hardware.
  13. ssafsd at 1:52am 27th March 2010 Cox sucks
  14. mom at 6:50pm 26th March 2010 I'm pissed. This sucks. I guess that means no one in North Florida will be getting FiOS now. I guess I might as well switch my cell phone over to someone else too since I can't count on Verizon to bring any competition to Cox Communcations or AT&T. Thanks for NOTHING Verizon.
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