Skip to main content

How does Facebook censor content? Civil rights groups demand an answer

california review of images and mark zuckerberg ceo at facebook 2
Image used with permission by copyright holder
Despite promising to modify its news censorship policy, Facebook still has a lot to answer for when it comes to its role as a media provider. At least that’s the view held by a coalition of rights groups that are demanding more transparency from the social network.

More than 70 advocacy groups — including the American Civil Liberties Union, Black Lives Matter, and the Center for Media Justice — have signed a letter addressed to Facebook CEO Mark Zuckerberg urging him to clarify his company’s policy regarding content removal.

In the letter, the organizations write they are “deeply concerned with the … cases of Facebook censoring human rights documentation, particularly content that depicts police violence.” They cite the removal of the iconic Terror of War photograph, reports of black activists’ content being removed, and the disabling of Palestinian journalists’ accounts as recent examples of censorship on the platform.

The groups specifically request Facebook implement a number of changes. First, and foremost, they urge the platform to release basic data on all user censorship (including the number of takedown requests by law enforcement agencies) to the public. This particular demand sounds similar to the information detailed in Twitter’s recent transparency report, which saw the platform identify the United States government agencies that make the highest volume of data requests.

The coalition also wants Facebook to create a public appeals platform for Facebook users who have had content removed, and for the company to undergo an audit regarding the “outcomes” of its Facebook Live video censorship policy. The fourth, and final demand, requests the social network stop disclosing customer data to third-party agencies unless required to by law.

The furore over the company’s approach to media content was reignited in September, when the platform removed the aforementioned “Terror of War” photo from the timelines of several users in Norway, claiming it breached its nudity policy.

The resulting outcry saw Facebook reinstate the image, and later add that it would allow “newsworthy” items (despite their sensitive nature) on a case-by-case basis.

On Monday, the company reiterated those claims in a meeting with the Association of Norwegian Editors in Oslo, reports Reuters.

“We have made a number of policy changes after The Terror of War photo. We have improved our escalation process to ensure that controversial stories and images get surfaced more quickly,” said Patrick Walker, Facebook’s director of media partnership for Europe, Middle East, and Africa.

“In the weeks ahead, we are going to begin allowing more items that people find newsworthy, significant or important to the public interest, even if they might otherwise violate our standards.”

Facebook has continuously shunned any attempt to paint it as a so-called “media company.” Whereas the letter from the advocacy groups claims Facebook is now a site that breaks the news, the company’s COO Sheryl Sandberg recently stated its focus is on technology and building tools, not on making stories.

Editors' Recommendations

Saqib Shah
Former Digital Trends Contributor
Saqib Shah is a Twitter addict and film fan with an obsessive interest in pop culture trends. In his spare time he can be…
How to create multiple profiles on a Facebook account
A series of social media app icons on a colorful smartphone screen.

Facebook (and, by extension, Meta) are particular in the way that they allow users to create accounts and interact with their platform. Being the opposite of the typical anonymous service, Facebook sticks to the rule of one account per one person. However, Facebook allows its users to create multiple profiles that are all linked to one main Facebook account.

In much the same way as Japanese philosophy tells us we have three faces — one to show the world, one to show family, and one to show no one but ourselves — these profiles allow us to put a different 'face' out to different aspects or hobbies. One profile can keep tabs on your friends, while another goes hardcore into networking and selling tech on Facebook Marketplace.

Read more
How to set your Facebook Feed to show most recent posts
A smartphone with the Facebook app icon on it all on a white marble background.

Facebook's Feed is designed to recommend content you'd most likely want to see, and it's based on your Facebook activity, your connections, and the level of engagement a given post receives.

But sometimes you just want to see the latest Facebook posts. If that's you, it's important to know that you're not just stuck with Facebook's Feed algorithm. Sorting your Facebook Feed to show the most recent posts is a simple process:

Read more
How to go live on TikTok (and can you with under 1,000 followers?)
Tik Tok

It only takes a few steps to go live on TikTok and broadcast yourself to the world:

Touch the + button at the bottom of the screen.
Press the Live option under the record button.
Come up with a title for your live stream. 
Click Go Live to begin.

Read more