Skip to main content

FCC could require carriers to block robocalls. Here’s why they didn’t before

If you’re like me, you get multiple robocalls every single day, with no way to block them from getting through. That could soon change. The Federal Communications Commission (FCC) has proposed new legislation that would make it legal for carriers to block robocalls by default. In fact, the legislation may even require carriers to block robocalls.

The move could signal a huge change for how robocalls work in the United States, and could dial way back the frequency with which they occur. Specifically, the FCC is giving carriers the permission to deploy new tech that would target robocalls that hijack in-service numbers. The likes of Comcast, T-Mobile, Verizon, and AT&T are all working on developing this new tech, but according to the FCC, they may have stopped short of deploying it because they weren’t sure of the legal implications. Here’s what you need to know.

Why aren’t carriers blocking robocalls?

Many people aren’t aware, but there’s a good reason blocking spam calls wades into legally ambiguous territory. Because of the fact that spam callers often piggyback off of legitimate phone numbers, the laws are in place to prevent legitimate calls from being blocked. That could actually be a significant reason why robocalls are so common these days in the first place.

“Carriers don’t want to get sued if they block the wrong call and Grandma dies because she fell and tried to call her kids, but was blocked incorrectly as a bad robocaller,” Alex Quilici, CEO of YouMail, wrote in an email to Digital Trends. YouMail is a service that automatically blocks spam calls for users that are signed up to its service.

Of course, legal implications aren’t the only reason that robocalls aren’t being blocked by carriers — and the other may surprise you. The fact is, some people want some robocalls, but only some specific ones.

“You may want Comcast to call you with an appointment reminder, but I may not want a payment reminder from that same number,” continued Quilici. “Now what?” It could be tricky for carriers to differentiate between robocalls that some might want, like those from legitimate companies, and shadier spam robocalls.

Robocalls won’t end overnight

The FCC has made initial steps to put an end to robocalls in the U.S., but the fact is that robocalls aren’t going to disappear right away. For starters, the FCC first has to consider its proposal at a June 6 meeting, and even if it’s approved, it may not go into effect right away.

Not only that, but if the FCC does create more protections for carriers trying to prevent robocalling, that doesn’t necessarily mean that carriers will put robocall-blocking tech into effect right away, or at all, unless the new legislation requires carriers to do so.

Quilici noted in our chat with him that carriers could easily clean up at least some robocalls. For starters, illegal numbers can and should be automatically blocked, whether it’s a robocall or not. Not only that, but caller ID could eventually play a larger role in preventing robocalls.

Even if carriers deploy tech to prevent robocalls, it’s unlikely the calls will ever go away altogether. But they could at least be significantly reduced, and hopefully, that will start to happen over the next year or so.

Editors' Recommendations

Christian de Looper
Christian’s interest in technology began as a child in Australia, when he stumbled upon a computer at a garage sale that he…
6 things you didn’t know you could do in Microsoft Teams
A close-up of someone using Microsoft Teams on a laptop for a videoconference.

Microsoft Teams is in use by 145 million daily active users, and there's a decent chance that you're one of them. From voice and video calls to chats and meetings, there are a lot of things that Microsoft Teams can do for you.

Even so, did you know there are some secrets in Teams that you might not be aware of? We've sorted through all of Teams' menus and settings and have collected six of these for you below.
Get together in a meeting with Microsoft Whiteboard
How to use Whiteboard in Microsoft Teams

Read more
7 things you didn’t know your Pixel phone could do
Google Pixel 5

Google's Pixel phones have long been hailed as the best way to get a stripped-back, responsive Android experience. Google offers a few different Pixel phones at different price points, but they generally fall in the midrange to "premium midrange" price bracket -- and they're among the best phones in that price bracket.

But while Pixel devices offer a near-stock Android experience, they're not completely devoid of personality. Google has added a number of features to Pixel phones that make them easier to use and more versatile.

Read more
7 things you didn’t know your Motorola phone could do
Best Moto G Power (2021) cases

Motorola phones have long offered a stripped-back software experience that makes them easy to navigate, relatively responsive, and great for those who prefer to lean on Google apps and services than anyone else's. But that doesn't mean that they're completely devoid of extra features and tweaks that could come in handy.

In fact, Motorola has included a number of tricks that are worth learning, and they're not always out in the open. Interested in getting more from your Motorola phone? Here are seven things you didn't know your Motorola phone could do.
More easily customize your phone

Read more