Skip to main content
  1. Home
  2. Phones
  3. Business
  4. Mobile
  5. News

Customers on Verizon Edge will now have to pay in full before they can upgrade to a new device

Add as a preferred source on Google

Verizon’s Edge program lets customers switch to a new smartphone once they’ve paid off a certain amount of the original device’s price. That’s the gist of the early upgrade program Verizon introduced two years ago in response to T-Mobile’s Jump and AT&T’s Next, but Edge has since undergone a number of changes that make it a little less appealing than it was upon its debut.

Verizon announced the latest adjustment of terms: Starting May 31, subscribers on Edge will have to pay off the entire cost of their current device before they’re eligible for an early upgrade. That’s far different from two years ago, when customers only had to pay 50 percent of the their device before they could land a shiny new one. However, the writing’s been on the wall for a while: Verizon increased the amount customers needed to pay to 60 percent in June 2014, then 75 percent in October.

Recommended Videos

There’s arguably a plus side, though. You’ll be able to upgrade immediately after you’ve paid your off your handset completely. The previous system had a 30-day waiting period. However, if you consider the cost of a flagship smartphone like the Galaxy S6 ($599), you’re paying quite a premium — somewhere around $149.75 (25 percent of $600) — for that slight reduction in lag time.

Whether the new terms appeal or not, Verizon seems to be stepping up efforts to funnel customers toward Edge. It offers discounts on its More Everything plans for those who sign up. You’ll pay $25 less on lines for plans with 6GB or higher or $15 less on plans with 4GB and lower. Additionally, last November introduced harsher early termination fees for non-Edge subscribers.

Those measures seem to be having the desired effect — SVP of Marketing at Verizon Nancy Clark said in a press release that more than 50 percent of Verizon Wireless customers have upgraded or activated smartphones with Edge. That’s roughly 50 million paying subscribers — certainly nothing to shake a stick at.

In our comparison of early upgrade plans, we were left largely unimpressed — no matter how you slice it, they all require you pay a premium to get new smartphones early. If you’re intractably attracted to bleeding-edge tech, but don’t have the money to buy unlocked, though, T-Mobile’s Jump is still the best value. A device down payment plus monthly installments nets you the ability to upgrade every six months (for an additional $60) and complimentary phone insurance. Edge and Next, by comparison, require you stick to a rigid 20-24 month payment structure and confer no additional benefits beyond some monthly savings.

Kyle Wiggers
Kyle Wiggers is a writer, Web designer, and podcaster with an acute interest in all things tech. When not reviewing gadgets…
Google Messages is getting a powerful new weapon against sneaky text scams
Google Messages is getting smarter about scams, with Gemini helping catch threats before you fall for them.
Scam Detection in Google Messages

Scam messages aren't always as obvious as a suspicious link or a text claiming you've won a lottery you never entered. Some scammers are clever enough to start perfectly normal conversations, gradually earn your trust, and only reveal what they're after when it's too late.

Google wants to make those tricks harder to pull off. Earlier this month, the company announced a new Enhanced Protection mode for Google Messages, and it's now starting to roll out to Android users. The optional setting adds more powerful AI-based scam detection, smarter checks for suspicious links, and extra warnings designed to keep you from making a costly mistake.

Read more
Apple is exploring ways to make Safari websites less cramped on its foldable iPhone
Great hardware, but Safari still needs room to breathe.
Electronics, Phone, Mobile Phone

Spending $1,999 on a foldable and then squinting at a crammed web page isn’t something that anyone wants.

Apple’s Safari team said Friday it is exploring a way for websites to use more of the iPhone Duo’s outer display. Right now, a column of Safari controls swallows a chunk of the screen.

Read more
Some iPhone Duo owners are reporting cracks around the hinge
A small number of early owners have reported cracks and bright lines appearing near the folding display’s hinge.
iPhone Duo with cracked display along the hinge

Deliveries of the iPhone Duo have started arriving to customers, and a small number of early owners are already reporting display defects with their units. As MacRumors first reported, several affected phones have developed cracks or bright lines along the inner screen, with the damage appearing near the hinge.

Reports of display failure have come from Australia, the U.S., Canada, and China. One Australian owner said his display cracked after fewer than 20 folds, despite no visible damage beforehand. Apple replaced the device, but it is still far too early to know whether these reports point to a wider hardware problem or simply a handful of defective units.

Read more