Skip to main content
  1. Home
  2. Mobile
  3. News

Samsung Galaxy Note 4 is the most popular smartphone in America

By

Best Phablets Samsung Galaxy Note 4
Image used with permission by copyright holder
Size matters — when it comes to phones, that is. According to the 2015 American Consumer Satisfaction Index (ACSI), the three most popular smartphones all had one thing in common: their enormous screens. With each clocking in at 5.5 inches or wider, one thing has become clear when it comes to Americans’ relationships with their phones — the bigger, the better.

In first place was the Samsung Galaxy Note 4, with an almost laughably large screen of 5.7 inches. It was the year’s top scorer with 86 out of 100 points, meaning that 86 out of every 100 owners said they were satisfied with this mobile device. In fact, Samsung made the vast majority of the most popular phones in the nation, with the Samsung Galaxy Note 3 and the Samsung Galaxy S5 tying with the iPhone 6 and iPhone 6 Plus for the number two spot. Both the Note 3 and the 6 Plus have 5.5 inch screens, while the Galaxy S5 comes in at 5.1 inches, and the iPhone 6 boasts 4.7 inches. Each of these four phones scored an 82 out of 100 on the ACSI survey.

Best Phablets Samsung Galaxy Note 4
Image used with permission by copyright holder

Consumers seemed to prefer Samsung to Apple in terms of the top 10 most popular phones, though Steve Jobs’ legacy reigned supreme when the top 20 were taken into consideration. This trend has remained constant over the last few years, with these two companies all but dominating the mobile landscape.

Recommended Videos

The surprise contender in the top five was the Blackberry, which has overcome a recent lackluster period to rebound in popularity — in fact, the Blackberry was the fourth most popular cell phone brand among Americans in 2015. Also making the cut within the top 20 were Motorola with the Moto X, Moto G, and Droid RAZR, as well as LG and HTC, which saw considerable consumer satisfaction with their mobile devices as well.

Related

Of course, it is important to note that the ACSI measures customer satisfaction with their current devices, and does not measure relative desirability of these smartphones. So really, the index is more a testament to how good a phone really is, and not to how sexy it seems in advertisements. So despite Apple’s marketing plays and sleek design, the market has spoken — the way to the consumers’ hearts is through giant screens.

Editors' Recommendations

Topics
Lulu Chang
Lulu Chang
Former Digital Trends Contributor
Fascinated by the effects of technology on human interaction, Lulu believes that if her parents can use your new app…
AirTags range: here’s how far the tracker can reach
An AirTag attached on a keyring

Apple AirTags are a helpful tool for tracking valuable possessions like wallets, keys, luggage, and backpacks. These tags employ various technologies that allow you to track your items from short and long distances using your compatible Apple device, such as an iPhone 15 Plus. You might wonder how far you can track your items with AirTags. It's time to find out.
AirTags range, explained

The range of AirTags varies depending on the method you use to locate them. A Bluetooth connection will work when your AirTags are close to your supported Apple device. Otherwise, Apple's Find My network is utilized. Luckily, you don't have to choose the method because it's selected behind the scenes automatically.

Read more
Nomad’s new iPhone case and Apple Watch band may be its coolest yet
Nomad Glow 2.0 Sport Case and Apple Watch Sport Band in daylight.

Though the world of Apple accessories is a dime a dozen, one of the better brands that you can buy is Nomad. Nomad has a variety of amazing leather Apple Watch bands and cases, as well as non-leather options, too. In August 2023, Nomad released a one-of-a-kind Glow in the Dark Apple Watch band that sold out in about 12 hours.

Since that Glow in the Dark band was a limited edition, no one was sure if Nomad was going to re-release it, and this explains the high resale prices you’ll find on eBay. But Nomad just released the Glow 2.0 Apple Watch Sport Band as well as a new Glow 2.0 Sport Case for the iPhone 15 Pro and iPhone 15 Pro Max. And, yes, they're just as wonderful as before.
The new and improved Glow 2.0

Read more
An Apple insider just revealed how iOS 18’s AI features will work
An iPhone 15 Pro Max laying face-down outside, showing the Natural Titanium color.

As Apple’s Worldwide Developers Conference (WWDC) inches closer, the chatter around the company’s AI work has taken a feverish turn. In a year when smartphone and computing brands have focused solely on AI niceties, Apple has been uncharacteristically silent around the AI hype — eliciting concern about the brand missing the train.

However, a new report has given us a closer look at how Apple's AI dreams may come to fruition with its iOS 18 update later this year.
New details on Apple's AI plans

Read more