Skip to main content
  1. Home
  2. Cars
  3. Computing
  4. News

Mercedes-Benz brings ChatGPT voice control to its cars

Add as a preferred source on Google
Promotional image for Tech For Change. Person standing on solar panel looking at sunset.
This story is part of Tech for Change: an ongoing series in which we shine a spotlight on positive uses of technology, and showcase how they're helping to make the world a better place.

The AI-powered chatbot that’s taken the world by storm this year is gradually edging its way into various parts of our lives, including our cars.

Keen for a piece of the action, Mercedes-Benz announced recently that it’s bringing ChatGPT to voice control in its vehicles as part of a plan to make its Hey Mercedes voice assistant “even more intuitive.”

The interior of a Mercedes-Benz vehicle.
Mercedes-Benz

A beta program for the new feature has just started in the U.S. for around a million Mercedes vehicles equipped with the MBUX infotainment system.

Recommended Videos

The German automaker said customers can launch it via the Mercedes Me app or directly from the vehicle using the voice command: “Hey Mercedes, I want to join the beta program,” which will initiate an over-the-air update.

Mercedes-Benz MBUX Voice Assistant already enables drivers and passengers to receive sports and weather updates, get answers to questions, and even control their smart homes, with ChatGPT set to complement the existing voice control system.

Mercedes claimed that ChatGPT will “greatly improve natural language understanding and expand the topics to which it can respond,” adding: “Soon, participants who ask the Voice Assistant for details about their destination, to suggest a new dinner recipe, or to answer a complex question, will receive a more comprehensive answer.”

The auto company said bringing ChatGPT to its cars has been made possible through a collaboration with Microsoft, which is a big investor in OpenAI, the company that created ChatGPT.

On the subject of privacy, Mercedes said that a person’s voice command data is collected and stored in the Mercedes-Benz Intelligent Cloud, where it is anonymized and analyzed.

“The integration of ChatGPT with Microsoft in our controlled cloud environment is a milestone on our way to making our cars the center of our customers’ digital lives,” Mercedes said in a release. “Our beta program boosts the existing Hey Mercedes functions such as navigation queries, weather requests, and others with the capabilities of ChatGPT. This way, we aim to support conversations with natural dialogs and follow-up questions.”

In-car voice assistants offer drivers a useful way of getting information without having to look away from the road. Hopefully, ChatGPT can help take the technology to another level, helping drivers to get the information they need in a more timely manner.

Trevor Mogg
Contributing Editor
Not so many moons ago, Trevor moved from one tea-loving island nation that drives on the left (Britain) to another (Japan)…
The Wild West era of robotaxis is starting to end
New global rules could replace patchwork regulation with stricter safety proof for driverless fleets.
Self driving car from Waymo

Robotaxi rules have entered their first global phase. A UN vehicle standards forum has adopted the first international framework for fully autonomous vehicles, giving driverless fleets a common safety baseline across major markets.

The move lands while robotaxis are expanding from test programs into a bigger commercial race. In the US and China, private fleets more than doubled in 2025 to 8,000 vehicles across more than two dozen major cities.

Read more
Google Meet finally lands on Android Auto, giving you one less excuse to skip a meeting
Android users can now join scheduled meetings and audio calls from their car's dashboard, catching up to what iPhone users have had for months.
Google Meet on Android Auto

Android Auto is finally getting Google Meet, months after the video conferencing app made its debut on Apple CarPlay. Android users can now pull up scheduled meetings and dial recent contacts straight from their car's display instead of reaching for their phone.

How it works behind the wheel

Read more
Waymo’s robotaxis keep finding new things to drive into, and construction zones are the latest
Thirteen construction zone incidents, one fleet recall, and a passenger who thought the end was near.
A Hyundai Ioniq 5 is equipped as a robotaxi.

Waymo has recalled its entire fleet of nearly 4,000 robotaxis to prevent them from driving on highways after identifying at least 13 instances where its vehicles drove straight into highway sections closed for construction. 

This is the company's sixth recall in under a year, and follows separate incidents involving flooded roads, telephone poles, chains and gates, towed trucks, and school buses.

Read more