Skip to main content

Microsoft may have ignored warnings about Bing Chat’s unhinged responses

Microsoft’s Bing Chat is in a much better place than it was when it released in February, but it’s hard to overlook the issues the GPT-4-powered chatbot had when it released. It told us it wanted to be human, after all, and often broke down into unhinged responses. And according to a new report, Microsoft was warned about these types of responses and decided to release Bing Chat anyway.

According to the Wall Street Journal, OpenAI, the company behind ChatGPT and the GPT-4 model powering Bing Chat, warned Microsoft about integrating its early AI model into Bing Chat. Specifically, OpenAI flagged “inaccurate or bizarre” responses, which Microsoft seems to have ignored.

Bing Chat saying it wants to be human.
Jacob Roach / Digital Trends

The report describes a unique tension between OpenAI and Microsoft, which have entered into somewhat of an open partnership over the last few years. OpenAI’s models are built on Microsoft hardware (including thousands of Nvidia GPUs), and Microsoft leverages the company’s tech across Bing, Microsoft Office, and Windows itself. In early 2023, Microsoft even invested $10 billion in OpenAI, coming just short of purchasing the company outright.

Despite this, the report alleges that Microsoft employees have issues with restricted access to OpenAI’s models, and that they were worried about ChatGPT overshadowing the AI-inundated Bing Chat. To make matters worse, the Wall Street Journal reports that OpenAI and Microsoft both sell OpenAI’s technology, leading to situations where vendors are dealing with contacts at both companies.

The biggest issue, according to the report, is that Microsoft and OpenAI are trying to make money with a similar product. With Microsoft backing, but not controlling OpenAI, the ChatGPT developer is free to make partnerships with other companies, some of which can directly compete with Microsoft’s products.

Based on what we’ve seen, OpenAI’s reported warnings held water. Shortly after releasing Bing Chat, Microsoft limited the number of responses users could receive in a single session. And since then, Microsoft has slowly lifted the restriction as the GPT-4 model in Bing Chat is refined. Reports suggest some Microsoft employees often reference “Sydney,” poking fun at the early days of Bing Chat (code-named Sydney) and its responses.

Editors' Recommendations

Jacob Roach
Senior Staff Writer, Computing
Jacob Roach is a writer covering computing and gaming at Digital Trends. After realizing Crysis wouldn't run on a laptop, he…
ChatGPT may soon moderate illegal content on sites like Facebook
A laptop screen shows the home page for ChatGPT, OpenAI's artificial intelligence chatbot.

GPT-4 -- the large language model (LLM) that powers ChatGPT Plus -- may soon take on a new role as an online moderator, policing forums and social networks for nefarious content that shouldn’t see the light of day. That’s according to a new blog post from ChatGPT developer OpenAI, which says this could offer “a more positive vision of the future of digital platforms.”

By enlisting artificial intelligence (AI) instead of human moderators, OpenAI says GPT-4 can enact “much faster iteration on policy changes, reducing the cycle from months to hours.” As well as that, “GPT-4 is also able to interpret rules and nuances in long content policy documentation and adapt instantly to policy updates, resulting in more consistent labeling,” OpenAI claims.

Read more
GPT-4.5 news: Everything we know so far about the next-generation language model
ChatGPT app running on an iPhone.

OpenAI's GPT-4 language model is considered by most to be the most advanced language model used to power modern artificial intelligences (AI). It's used in the ChatGPT chatbot to great effect, and other AIs in similar ways. But that's not the end of its development. As with GPT-3.5, a GPT-4.5 language model may well launch before we see a true next-generation GPT-5.

Here's everything we know about GPT-4.5 so far.

Read more
Newegg wants you to trust ChatGPT for product reviews
AI-generated review on Newegg's website.

Newegg, the online retailer primarily known for selling PC components, has pushed AI into nearly every part of its platform. The latest area to get the AI treatment? Customer reviews.

On select products, Newegg is now showing an AI summary of customer reviews. It sifts through the pile, including the review itself and any listed pros and cons, and uses that to generate its own list of pros and cons, along with its own summary. Currently, Newegg is testing the feature on three products: the Gigabyte RTX 4080 Gaming OC, MSI Katana laptop, and Ipason gaming desktop.

Read more