Samsung brings ‘Jay Y.’ to its board of directors as Galaxy Note 7 crisis boils over

Samsung continues to struggle with what has turned out to be one nightmare of a smartphone release. As you likely know by now, there’s a problem with the batteries in some Samsung Galaxy Note 7 smartphones which can cause them to explode or catch fire, usually while being charged. Samsung was quick to issue a recall, but the problems persist, and the crisis is escalating.

Samsung has now gone so far as to appoint Lee Jae-Yong, the son of Samsung’s ailing Chairman, to its board as concerns over the debacle escalate. Samsung has lost some $22 billion in market value in just two days, says the Chicago Tribune, and with analysts estimating a $1 billion loss on the Note 7, the company needs to avoid losing more.

Here’s what happened

For those not up to speed, the problem was initially thought to be related to the S-Pen storage slot – speculation which has actually caused some complacency over this recall. There may be an issue with the S-Pen slot, but that doesn’t appear to have anything to do with the exploding battery problem, and some are finding this out the hard way.

Images of warped, incinerated phones are emerging at an increasing rate, and more than 35 people have been injured, including one 6-year-old Brooklyn boy who had a Note 7 explode in his hands while he watched a video on his grandmother’s couch this weekend. The boy was treated for burns at the hospital and is now safe at home, but it’s a stark reminder that Note 7 owners need to get their phones exchanged for a model known to be safe.

Replace your Note 7 ASAP

To help with that effort, Samsung is labeling refurbished models outfitted with new batteries using a small sticker affixed to the box. The company is also setting up an IMEI database tool that will allow owners to quickly figure out whether or not their device is safe. So, if you’re a Galaxy Note 7 owner, take your phone back to where you bought it and make sure you either get a replacement, or that your phone is verified to be using a safe battery.

For Samsung’s part, the appointment of the new board member may serve to boost investor confidence. Jay Y, as he’s better known, is poised to take over for his father, but South Korean traditions dictate that he can’t do so while he is still alive. To be sure, the would-be Chairman just got handed a big challenge.

Mobile

Black hole in the screen of Samsung's new Galaxy A8s has a camera inside

Samsung is building exciting, technologically innovative midrange phones, and the latest to be revealed is the new Samsung Galaxy A8s, which may give us an idea of what the new Samsung Galaxy S10 will look like.
Business

Apple is still selling iPhones in China despite being ordered not to

Apple is following the FTC's lead and has sued Qualcomm for a massive $1 billion in the U.S., $145 million in China, and also in the U.K., claiming the company charged onerous royalties for its patented tech.
Mobile

Report: Samsung's upcoming foldable phone will cost a hefty $1,800

Samsung has been showcasing bendable display tech for a few years and now a folding smartphone might finally arrive. The Galaxy X, or perhaps the Galaxy F, may be the company's first example. Here's everything we know about it.
Computing

MacBook Pro battery replacement: Everything you need to know

Looking for a new battery for your MacBook Pro? It's important you know what to look for, what model you have, and what options Apple gives you! We'll cover everything you need to know about Apple MacBook Pro battery replacement.
Digital Trends Live

CEO of shoe startup OB/VS talks about exploration-focused footwear

Today we had the founder of OB/VS Kelly Dachtler to talk about why he wanted to start a footwear company, what makes the shoes his firm manufactures unique, and what future products are in store.
Digital Trends Live

HouseSpecial animation team brings DT’s Holiday Gift Guide to life with miniatures

Digital Trends partnered with animation company HouseSpecial to create this year's Holiday Gift Guide. We sat down with art director Gee Staughton to discuss how HouseSpecial brought life to the project.
Digital Trends Live

Digital Trends Live: The Game Awards recap, smart home hackers, and more

On episode 32 of Digital Trends Live, DT's live morning show, hosts Greg Nibler and Jeremy Kaplan broke down the news of the day, including a recap of The Game Awards, a smart home hacking, and more.
Digital Trends Live

Jobbatical’s Lauren Proctor discusses the future of jobs for tech experts

Today on Digital Trends Live we had Jobbatical's Lauren Proctor to talk about the future trends for finding tech jobs abroad, including a Digital Nomad Visa, which allows tech experts to travel from country to country much easier.
Digital Trends Live

Digital Trends Live: Amazon Go expansions, the robocall onslaught, more

On this episode of Digital Trends' live morning show, Digital Trends Live, hosts Greg Nibler and Jeremy Kaplan explored the news of the day, including Amazon Go's potential expansion, the robocall onslaught, and more.
Digital Trends Live

Twitch streamer Fuslie gives a glimpse of her life and future plans

Today, we welcomed Twitch streamer Fuslie to talk about how her career goals shifted from becoming a veterinarian to a full-time streamer. Also, she shared what her future plans are for streaming and created content.
Digital Trends Live

Cryptocurrency investor Ian Balina sees a comeback for cryptocurrency in 2019

We chatted with crypto investor Ian Balina on what the future is for cryptocurrencies and Bitcoin. He also gave us three things to look for when we are investing our own money.
Digital Trends Live

Digital Trends Live: S10 rumors, computer shoes, and the best products of 2018

On episode 35 of Digital Trends Live, hosts Greg Nibler and Nick Mokey discuss the revival of Puma's computer shoe, the possibility of a Tesla Truck, and DT's favorite products of the year.
Digital Trends Live

DT Live: Star Wars: Smuggler’s Run, Google+ data breach, and more

On this episode of Digital Trends Live, Greg Nibler talked about the latest attraction from the Star Wars Disneyland expansion and other newsworthy headlines, and welcomed guests Luke Hopkins and Fuslie to the show.
Digital Trends Live

Marshawn Lynch joins Digital Trends Live to talk charity, football

On a special episode of Digital Trends Live, Oakland Raiders running back Marshawn Lynch joined host Greg Nibler to talk about his charitable foundation, Phones for the Homeless, and the Fan Controlled Football League.