BlackBerry outage still affecting millions, though email returns

New BlackBerry 7 smartphonesMillions of BlackBerry users across Europe, the Middle East and Africa will be none too happy with Research In Motion (RIM) at the minute.

A RIM server, believed to be located at a data center in Slough, near London, crashed late Monday morning UK time, affecting its popular instant messaging service (BBM), email and web browsing.

At the time of writing, more than twelve hours after the outage began, it appears that email services have been restored, but that’s all.

The last tweet to appear on RIM’s official BlackBerry Twitter feed, posted eight hours ago, reads, “We apologize to any of our customers in Europe, Middle East & Africa still experiencing issues. We’ll bring you an update as soon as we can.” 

In recent years, RIM has faced increasing competition worldwide from Apple’s iPhone and more recently, the growing number of phones running Google’s Android operating system. The Ontario-based company last month posted grim second quarter results, with sales targets missed and profits down.

There are, however, markets where the company’s BlackBerry handset is selling exceedingly well. Last week it was reported how, in India, RIM’s smartphones were outselling all others, including the iPhone – but this is partly due to the fact that the wireless infrastructure in the country is currently unable to comfortably support Apple’s popular device. The BlackBerry also burns a smaller hole in the wallet than the iPhone, making it more attractive to consumers.

Though India is unaffected by the outage that started yesterday, the problems still being experienced by BlackBerry users in Europe, the Middle East and Africa will only serve to tarnish the reputation of a company that, with its PlayBook failing to make a dent in the tablet market, desperately needs its phones to succeed.

One joke doing the rounds on Twitter, posted by @Will_Hoe a few hours ago, succinctly sums up RIM’s current problem. “What did one Blackberry user say to the other Blackberry user? Nothing.”

[Source: BBC]

Product Review

Fascinating Finney phone is crypto in a nutshell: Exciting, but also terrifying

The Sirin Labs Finney phone is to cryptocurrency what the iPhone is to Apple Pay. It facilitates the payment, processing, and exchanging of cryptocurrencies on a smartphone, and surprisingly does it in a user-friendly way.
Mobile

The 2-year-old Nokia 6 is now being updated to Android Pie

Android 9.0 Pie has been released. But is your phone getting Android 9.0 Pie, and if so, when? We've done the hard work and asked every device manufacturer to see when their devices would be getting the update.
Computing

Reluctant to give your email address away? Here's how to make a disposable one

Want to sign up for a service without the risk of flooding your inbox with copious amounts of spam and unwanted email? You might want to consider using disposable email addresses via one of these handy services.
Business

Apple loses battle to use Intel modems in Germany in latest clash with Qualcomm

Apple is following the Federal Trade Commission's lead and has sued Qualcomm for a massive $1 billion in the U.S., $145 million in China, and also in the U.K., claiming the company charged onerous royalties for its patented tech.
Mobile

LG starts MWC 2019 early with the new Q60, K50, and K40 phones

LG has announced three new smartphones ahead of Mobile World Congress 2019: The Q60, the K50, and the K40. All are midrange devices, but with some striking features, including multi-lens cameras.
Mobile

Here Technologies’ cellular map can tell when you’ll lose coverage on the road

Here Technologies' wants to make it a little easier for companies to know where cellular coverage is available on the roads. The company has announced a new coverage map that offers data about road coverage.
Mobile

Samsung’s Galaxy S10e unapologetically rips a page out of iPhone XR’s playbook

Samsung's Galaxy S10e -- a new entry in the Galaxy S-series -- has a few things in common with Apple's lower-cost iPhone XR. From the price tag to the color, we take a look atthe similarities.
Mobile

Here's how you can watch the Samsung Galaxy Unpacked event today

Samsung's skipping Mobile World Congress 2019 to launch its next big smartphone a week earlier in San Francisco. We're fully expecting the Galaxy S10 to show up, but what else will be there? Here's what to expect.
Mobile

Samsung beefs up just about everything in its Galaxy S10 smartphone range

Samsung has unveiled its 2019 flagship smartphone lineup, and there aren't just two phones as usual -- there are four. There's the Galaxy S10, S10 Plus, as well as a new entry called the S10e, as well as the Galaxy S10 5G.
Product Review

If price is top of mind, Samsung’s Galaxy S10e is the flagship phone to buy

Samsung’s Galaxy S10 and S10 Plus are joined with a new entry into the Galaxy S family -- the Galaxy S10e. It costs a little more than the original price of the Galaxy S9, but it’s meant to be the more affordable phone compared to the…
Mobile

What we like and don’t like about the Galaxy S10

Samsung’s Galaxy S10 takes the elegant design to new heights, boasts incredible screen and camera tech, and offers speedier connectivity, but we don’t like the price and a few other things. Here’s what we like and don’t like about…
Mobile

Samsung goes big with the next-gen Galaxy S10 5G smartphone

Samsung has announced a whopping four new Galaxy S10 devices, from the low-cost S10e to the triple-camera S10 and S10 Plus. But it's the Galaxy S10 5G that steals the show as it's among the first 5G-ready smartphones to hit the market.
Home Theater

Samsung Galaxy Buds first look: Ear candy or ear worm?

Samsung’s answer to the oddball design of Apple's AirPods is the new Galaxy Buds, which are cheaper, better looking, and bring some neat features. Can Galaxy Buds snuff out the AirPods?
Product Review

Samsung's Galaxy S10 phones are its most refined yet. Be prepared to pay up

Samsung has unveiled its lineup for its most popular smartphones, and it includes the Galaxy S10 and S10 Plus. The two flagship phones boast hole-punch cameras, fingerprint sensors embedded in the display, and beefier batteries.