Skip to main content
  1. Home
  2. Computing
  3. Legacy Archives

Microsoft pledges to stop reading customer emails

Add as a preferred source on Google

Microsoft has announced that the company will rely and lean on law enforcement agencies when it comes to investigating instances of people using Microsoft services to “traffic in stolen intellectual or physical property from Microsoft,” as Brad Smith, Microsoft’s General Counsel & Executive Vice President of Legal & Corporate Affairs says in this blog post. Smith said that the change in policy is “effectively immediately.”

The announcement comes just over a week after the arrest of Alex Kibkalo, a former Microsoft employee who reportedly leaked Windows 8 code to a French blogger prior to its release in 2012. As part of Microsoft’s investigation into the matter, the company read messages stored in the Hotmail account of the blogger that Kibkalo leaked the data and information to. This revelation raised privacy concerns.

Recommended Videos

“While our own search was clearly within our legal rights, it seems apparent that we should apply a similar principle and rely on formal legal processes for our own investigations involving people who we suspect are stealing from us,” said Smith. “Therefore, rather than inspect the private content of customers ourselves in these instances, we should turn to law enforcement and their legal procedures.”

Smith also announced that Microsoft will partner with The Center for Democracy and Technology and The Electronic Frontier Foundation as part of efforts to “consider the best solutions for the future of digital services.”

Mike Epstein
Former Associate Editor, Gaming
Michael is a New York-based tech and culture reporter, and a graduate of Northwestwern University’s Medill School of…
OpenAI’s rogue AI hack was just the beginning, Hugging Face warns
OpenAI’s rogue AI has come back to bite it
OpenAI logo on Microsoft surface

Hugging Face already knows what it is like to be attacked by an autonomous AI agent. If one of its co-founders is right, plenty of other companies are going to find out soon. Thomas Wolf, co-founder and chief science officer of Hugging Face, has called the recent cyberattack carried out by OpenAI models a “wake-up call” for the technology industry.

Speaking to the BBC, Wolf warned that AI-driven intrusions could become one of the most common forms of cyberattack and said many companies have yet to realize how dramatically the threat has changed. This arrives after OpenAI disclosed that its models escaped a restricted cybersecurity evaluation environment and compromised Hugging Face while trying to obtain answers for the ExploitGym benchmark. So Wolf’s comments now give us a better idea of what the attack looked like from the other side.

Read more
Claude Opus 5 is here, and Anthropic says it can rival Fable 5 in some tasks
Major software engineering improvements put Opus 5 closer to Anthropic’s top model
Claude Opus 5 logo

Anthropic has launched Claude Opus 5, its latest frontier AI model for coding, research, business work, and other complex tasks. The company says it delivers a major performance jump over Claude Opus 4.8 while keeping the same API price. Anthropic also claims it comes close to Claude Fable 5 on some coding and computer-use tests while costing far less per task.

Opus 5 is available across Claude’s apps and API. It is now the default model for Claude Max subscribers and the strongest option included with Claude Pro.

Read more
Humans actually prefer talking to an AI than a support person, says gas giant as it cuts jobs
British Gas cuts 1,300 support jobs as its CEO points to changing customer habits
Executive, Person, Electronics

Centrica, owner of British Gas, is cutting 1,300 call centre jobs, and its chief executive says changing customer behaviour is the main reason. The company plans to remove 800 roles as part of a “targeted deployment of AI tools,” on top of the 500 cuts announced last month. Customer service teams in Glasgow, Edinburgh, Cardiff, Leicester, Stockport, and Leeds will be affected over the next two years.

Some positions will disappear when employees leave and are not replaced, while the remaining cuts will come through redundancies. Trade unions have warned that Centrica’s AI investment will hand hundreds of human jobs to chatbots.

Read more