EA Acknowledges Rock Band Guitar Problems

November 30, 2007 By Geoff Duncan

EA Acknowledges Rock Band Guitar Problems

EA has confirmed that some Rock Band guitar controllers have issues with their strum bars, leaving aspiring rockers singing (or drumming) the blues.

Although Rock Band has only been available a week, Electronic Arts has already acknowledged an issue with the strum bars on some of the game’s bundled guitar controllers—and stands behind its warranty, including replacing defective guitar controllers at no charge.

According to EA, strum bars in an “early production run” of the Rock Band guitar controller may have an “imperfection”—user reports usually cite the controller missing downstrokes, or registering downstrokes too aggressively. The company claims to have identified and fixed the issue in subsequent production runs, but urges impacted customers to get a replacement through the EA support site.

In the meantime, eager Rock Band performers are still hoping for a patch that will enable them to use Guitar Hero guitar controllers with the band-in-a-box play-along game.

[And, hey, just think: for the price of Rock Band, players could have bought a decent real starter guitar. But we suppose play-pretend is always better than the real thing.]

Showing 5 comments

bela at 3:04am 27th December 2009 ich habe ein problem mit dem kopf der gitarre! ich habe in eingesteckt kriege ihn aber nicht raus! kann mir da jemand helfen??
mfg bela
Brenda Donnelly at 3:56am 13th May 2008 Very disappointed with Rockband. The dics does not work in my PS2 machine while all other games work. Has anythone has this problem
M Peterson at 9:31pm 5th January 2008 Very frustrated with the RockBand product. I have made a website for us to share our sorrow!

http://www.rockbandsucks.com
M Peterson at 9:31pm 5th January 2008 Very frustrated with the RockBand product. I have made a website for other to share their sorrow!

http://www.rockbandsucks.com
Carlos at 6:03am 21st December 2007 I find it interesting that when I asked EA support about my defective guitar strummer and the reports that they are aware of the issue, if it would be replaced with a new model or method of holding the switch, the only response I received was;
"With regards to your queries about new models of guitars coming out, we don't have any updated information regarding this."

I just received this reply today 12/20/07
The response was short and in no way confirming or acknowledged that there is an issue. Which is being reported all over the web by unhappy customers.