Skip to main content
  1. Home
  2. Audio / Video
  3. Entertainment
  4. News

Is Disney+ skimping on its HDR video quality? Some experts say yes

Add as a preferred source on Google


The amazing brightness and shadows that come from High Dynamic Range (HDR) have to be seen to be believed. But seeing HDR is something you can’t always do — because content providers may be short-changing you.

Experts at HDTVTest accuse Disney+ of delivering HDR content that doesn’t meet the expectations of brightness and contrast normally associated with HDR material. The basis for the claim? Vincent Teoh and his colleague Adam Fairclough screened The Mandalorian and assessed the footage for its peak nits. That’s geek-speak for maximum brightness, one of the biggest telltale indicators that what you’re seeing on-screen is genuine HDR material. For standard dynamic range material, peak brightness often falls anywhere from 100 to 500 nits. HDR content should exceed that by a lot, ending up somewhere in the 800-1,000 nits range or higher, assuming your TV is capable of such a level.

Recommended Videos

Teoh and Fairclough found that during scenes of The Mandalorian in which they expected to see moments of high brightness, like a flash of blaster fire, or sunlight glinting off The Mandalorian‘s helmet, brightness didn’t exceed 200 nits.

We reached out to Teoh to get his perspective on what might be going on here and to find out what gear he and Fairclough used for their tests. They used an LG C9 OLED 4K TV with a peak brightness of 700 nits. The show was then streamed from both the internal TV app, and an Xbox One X in both HDR10 and Dolby Vision to make sure the results were consistent.

Teoh’s initial results were taken from the first two episodes of The Mandalorian. After we spoke to Teoh, he analyzed the third episode and found several peak highlights that managed to hit 400 nits. Still dark by HDR standards, but certainly brighter.

For the moment, Teoh’s standing by the evidence shown in the HDTVTest video.  “Many comments within the YouTube section on our video have echoed our observations,” he said.

It’s worth noting that despite what Teoh has observed, Digital Trends recently reviewed Disney+ and did not find its HDR video quality lacking, though, admittedly, we did not perform the in-depth, meter-based tests that Teoh undertook.

We know that Disney+ has had issues getting Dolby Atmos audio to play consistently on devices that support the surround sound format, so it may be that something similar is happening with its HDR content.

Digital Trends reached out to Disney+ for its take on the analysis. Contrary to Teoh’s findings, we were told that The Mandalorian “is available in true HDR” with brightness values that exceed 200 nits.

Company reps suggested that a lack of brightness could be an artistic choice on the part of the creative team. Could Jon Favreau and his team of filmmakers have kept The Mandalorian dark on purpose? We’ve asked Disney+ to reach out to the production team on our behalf to see if the choice was intentional.

Lending some credibility to this theory, since we first published this article, Teoh has examined other HDR titles on Disney+ and found that some of them do exhibit much brighter peak nits. He called out Captain Marvel and The Force Awakens for hitting 700 nits in his tests. But these two films notwithstanding, Teoh’s HDR concerns aren’t limited to The Mandalorian.

HDTVTest looked at HDR footage from Disney+’s stream of Star Wars: The Empire Strikes Back to see if it fared any better than The Mandalorian. The result: It too struggled to achieve levels of peak brightness that exceed 200 nits, even during the classic lightsaber duel between Luke and Vader in the bowels of Cloud City. Should George Lucas be thrown under the HDR bus too?

We reached out to Dolby Labs to get its take on this issue. After all, The Mandalorian is presented in Dolby Vision on devices and TVs that are Dolby Vision-compatible, so we figured the company might have something to say about the quality of the stream. Unfortunately, a Dolby Labs spokesperson declined to comment and suggested that we reach out to Disney.

All of this leaves us with a lot of questions and not a lot of answers. We’ll continue to investigate and let you know what we find out.

Updated November 27, 5:45 PM PT: Clarified some of the information provided by Disney+

Simon Cohen
Former Contributing Editor, A/V
Simon Cohen obsesses over the latest wireless headphones, earbuds, soundbars, and all manner of related devices and…
You can now watch Instagram Reels on Apple TV, because why not?
Instagram's new TV app supports Reels, longer videos, and live shows, plus cross-device playback so users can pick up where they left off.
Instagram App on Apple TV main featured

Instagram is making its way to yet another screen, and this time, Apple TV is getting a taste of the Reels rabbit hole. The company has launched a dedicated Instagram app for Apple TV, bringing Reels, longer videos, and live shows to the big screen. So, if watching one quick clip on a phone somehow turns into an hour of scrolling, there's now a much larger screen for that.

Instagram brings Reels and more to Apple TV

Read more
Audio-Technica is calling these $3,800 wooden headphones its finest ever
The hand-finished ATH-AWX7000 uses Kiso cypress, Echizen lacquer, and a new composite diaphragm.
Audio Technica ATH-AWX7000 wooden headphones launched

Audio-Technica, a brand well known for making some of the best studio and professional headphones on the market, has just come out with the ATH-AWX7000, which the company itself claims to be its "finest headphones ever." The new flagship closed-back headphone has debuted at an eye-watering price of $3,799. It combines hand-finished Japanese woodwork with a newly developed 58mm driver.

The earcups are made from Kiso cypress, a prized wood historically used for Shinto shrines and Buddhist temples. Each housing is finished by hand with traditional Echizen lacquer, which brings out the grain and is expected to darken over time. The frame and sliders are finished in a deep navy kachi-iro shade traditionally associated with samurai.

Read more
Step Into the Future of AI Living During the Discover Samsung Shopping Event 
Turn Your Favorite Hardware Into the Perfect Companion to AI Living
step into the future of ai living during discover samsung shopping event ht 20261025 dsse digital trends 1350x810

This post is brought to you in paid partnership with Best Buy.

Technology evolves every day, transforming how we live and work. Our devices are becoming more than tools we use. They are increasingly capable companions that help streamline day-to-day routines and spark creative ideas. If you have been waiting for the right moment to upgrade your tech setup, the Discover Samsung Shopping Event offers an opportunity to explore what connected, AI-powered living can look like.

Read more