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Terms & Conditions: Craigslist’s bare-bones privacy policy gets it right

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What are you really agreeing to when you click that fateful “agree button? Terms & Conditions cuts out the legal lingo to spell it out in plain English.

It’s safe to assume that nearly all of us, at one point or another, have used Craigslist. I, for one, visit it on a daily basis to daydream about buying more dirt bikes. (You can never have too many dirt bikes.) That said, it’s also safe to assume that none of us have ever actually read the rules of Craigslist, nor its privacy policy. And now you never have to. Here are Craigslist’s Terms of Use and Privacy Policy, whittled down to their most important bits.

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Terms of Use

No youngsters

Believe it or not, no one under the age of 18-years-old is technically allowed to use Craigslist. That said, this is a provision we see in a wide range of terms of service, including things like Google. In other words, you can ignore this — but Craigslist isn’t responsible if some kid uses the site without parental consent.

Access forbidden

Here are the things you are not really allowed to post anywhere on Craigslist:

  • Fake or fraudulent content (i.e. scams)
  • Anything illegal (drugs, kiddie porn, endangered monkeys, etc.)
  • Hateful, defamatory, or pornographic content (though, of course, the “Casual Encounters section appears to be an exception for the latter)
  • Software that allows auto-posting to Craigslist
  • Bulk telephone numbers
  • Spam 
  • Malware

If you do post any of the above, Craigslist will take it down. And even if you don’t post any of the above, Craiglist reserves the right to remove or modify any posts it likes.

 Craigslist Scams

Post rules

Craigslist is straightforward with its rules for posting. Here’s the basic breakdown:

  1. You may post to any geographic location, but you are not allowed to post to multiple geographic locations at once.
  2. You may not post the same ad more than once every 48 hours, nor may you post the same ad in multiple sections.
  3. No auto-posting. None.
  4. If you’re a posting in a professional capacity (e.g. you’re a car salesman posting ads for vehicles at your dealership), you may not post in the “by-owner” categories under the “For sale” sections.

Code of conduct

Anything you or anyone else does on Craigslist is not Craigslist’s responsibility. So if some jerk rips you off by selling you a broken washing machine, that’s your problem. However, if you do feel as though you’ve been scammed, click here to see what to do about it.

Red flags

You may only “flag” a Craigslist post if you believe it’s in violation of the terms of use. Furthermore, you may only flag items once, so don’t try logging in from different IP addresses to repeatedly flag ads.

Stay off my land!

This part doesn’t directly apply to most users. But it does affect the types of services we have available to us. Craigslist explicitly forbids anyone to “access craigslist or copy, display, distribute, perform or create derivative works from Craigslist webpages or other CL intellectual property.” And that’s why apartment-finding services like Padmapper were blocked from accessing housing posts on Craigslist.

Fortunately for house hunters, Craigslist has begun to roll out its own maps, so the whole Padmapper thing isn’t really that much of a big deal anymore.

Privacy Policy

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Ordinarily, we take a deep dive into the privacy policies of online service. But we really don’t have to do that here: Craigslist has easily the best privacy policy we’ve seen here at T&C.

To sum up: It doesn’t run any ads, install any cookies (or other Web tracking beacons), or share any of your information with any third parties. And it provides email anonymization to reduce spam or data harvesting.

For most users, the only data Craigslist collects is your email address, and perhaps your phone number for account authentication purposes. It does collect additional information (names, phone and fax numbers, billing address) for job postings, which cost money. In these instances, it will charge a paying user’s credit card, but it does not store credit card information once the transaction is complete.

The only data Craigslist stores are Web logs (IP addresses, page URLs, and time stamps). But keep in mind that search engines, like Google, may archive Craigslist posts, and make them easy to find. (So don’t post anything that publicly identifies yourself.)

The one area to be aware of is that Craigslist will not hesitate to share whatever little information it may have on you with law enforcement, if it believes such an action is necessary to protect itself, its users, or the public at large.

Andrew Couts
Features Editor for Digital Trends, Andrew Couts covers a wide swath of consumer technology topics, with particular focus on…
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