What’s happened? Microsoft is working on a new kind of AI agent that doesn’t just assist you, but actually acts like a full-fledged employee. These so-called “Agentic Users” will soon have their own email, Teams account, and company ID, just like a human coworker.
- These agents will be sold in “M365 Agent Store” and likely tied to a new license (reportedly called “A365” or Agent 365) rather than existing under the standard Microsoft 365 or Teams licensing.
- The rollout could start later this November, according to internal documents spotted by The Register.
This is important because: These AI agents aren’t like Microsoft Copilot or Claude assistant because they’ll be able to send emails, join meetings, edit files, and complete tasks autonomously. In other words, Microsoft is building digital employees.
- It could dramatically change workforce dynamics as humans may collaborate with, manage, or even supervise AI employees.
- Productivity could increase, but so could complexity around management, security, and ethics.
Why should I care? If you work in an office, your next teammate might not be human. AI employees could take over routine tasks like scheduling, reporting, or customer responses, leaving people to handle the creative and decision-making parts. But it also raises tricky questions:
- Who supervises an AI that can act independently?
- What happens if it sends the wrong email, or worse, goes rogue?
- How do you keep track of software that behaves like a person?
OK, what’s next? Keep an eye on Microsoft Ignite 2025 (Nov 18–21) as there’s a chance Microsoft could use the event to pull back the curtain on its new generation of AI agents. Once that happens, it’ll be worth watching how companies actually put them to work and what new rules emerge around them.
- See where they show up first: admin work, customer support, or coding tasks could be early test zones.
- Watch the pricing model: will Agent 365 charge per agent, or bundle with existing Microsoft 365 plans?
- Expect new HR, legal, and compliance laws once AI agents start acting like real employees.
