Skip to main content

Volkswagen ‘working to make things right’ by offering $500 gift cards to diesel owners

Volkswagen clearly has a lot of work to do before it can regain the trust of the automotive world. Fences must be mended and changes must be made, and as the Dieselgate fiasco continues to unfold, the German automaker is looking to make peace with its customers.

For owners of the 2.0-liter diesel engine at the center of the emissions scandal, Volkswagen is sending out a goodwill package that includes a $500 Visa Loyalty Card, a $500 Volkswagen Dealership Card, and three years of free 24-hour roadside assistance. Customers can visit VW’s dedicated website to check their eligibility, however the package is expected to take four weeks to arrive and recipients must go to a participating dealership to activate it. The deadline for registration is April 30, 2016.

Related Videos

As of this writing, the Goodwill Package only includes eligibility for Volkswagen-branded cars equipped with the 2.0-liter TDI engine. The EPA has found that some Audi, Porsche, and Volkswagen vehicles equipped with the 3.0-liter diesel V6 were fitted with the emissions “defeat device” as well, and according to Automotive News, Audi is working on a similar program that will launch on November 13.


While a show of good faith is a start, Volkswagen has not yet revealed concrete plans for owner compensation, vehicle returns, or vehicle repairs. “We cannot offer a firm date now because we need to work on the remedy and review it with the government,” the website reads. “We are proceeding as quickly as possible.”

Whatever the solution is, a variety of repairs will be necessary depending on the vehicle in question. Approximately 325,000 models using the first-generation 2.0-liter TDI will need both hardware and software adjustments, which could be complicated enough to leave drivers without their cars for some time. Second-generation powerplants may need digital and physical changes as well, but newer, third-generation examples vehicles should be able to get by with a quick software update.

Regulatory actions, fines, and lawsuits are just revving up, so there will undoubtedly be more news to come in the coming weeks.

Editors' Recommendations

How much does an electric car battery cost?
electrify america evgo and chargepoint interoperability agreement for electric car charging station

Electric cars are often hailed as being cheaper to operate and repair than gas-powered cars. It makes sense — on the operation side, you only need to pay for electricity (not gasoline), and on the repair side, there’s no motor or transmission to deal with.

But electric cars have other costly repairs, and while in total they do generally cost less than repairs for gasoline cars, it’s worth knowing about the potential costs ahead of time. Perhaps the most obvious, and one of the most costly, has to do with an electric car’s battery. After all, while all cars have batteries, those in electric cars are far bigger and more advanced — and thus can cost quite a bit to replace.
How much does an electric car battery cost?

Read more
Tesla Cybertruck prototype spotted with minor changes
A Tesla Cybertruck prototype.

What appears to be a new Tesla Cybertruck prototype has been spotted testing on public roads.

As relayed by Electrek, Twitter user Greg posted a photo Thursday showing a Cybertruck with a different front-end design from what we've seen previously. The front bumper has a more distinct rectangular opening, possibly for cooling. This prototype also has triangular side mirrors, as opposed to the squared-off ones seen previously.

Read more
Why you should consider a plug-in hybrid in 2023
2020 audi q5 tfsi e first drive review phev 19

EVs are all the rage — and it makes sense. Electric vehicles allow you to avoid high gas prices and feel good about not impacting the environment as much, plus they’re usually sleek, stylish, and fast.

But in 2023, owning an EV isn’t for everyone. After all, charging stations, while improving, still aren’t as common as they should be -- and depending on your car, they sometimes aren’t all that fast. If you’re worried about those issues, there’s an alternative — a plug-in hybrid (also known as a plug-in hybrid electric vehicle, or PHEV). These are cars that essentially offer the best of both worlds: A battery and electric motor for quick, clean trips around town, and a gas engine for longer road trips.
What makes a PHEV so great?

Read more