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Spotify outage: service restored as Spotify says hack reports ‘are false’

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Spotify on iPhone.
Bryan M. Wolfe / Digital Trends

It wasn’t just you, Spotify was down. Tens of thousands of users across the world reported issues with the popular music streaming service on April 16. Spotify quickly acknowledged the fault on X, and followed up saying the outage wasn’t due to a hack.

The service is now back up and running, with the issue being resolved within around four hours of the initial ‘Spotify is down’ reports.

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Spotify outage so far

  • 5am PT / 8am ET: Spotify is down reports start rolling in
  • 5:45am PT / 8:45am ET: Spotify acknowledged the issues
  • 7am PT / 10am ET: Reports start to drop, suggesting a fix may be rolling out
  • 7:40am PT / 10:40am ET: Spotify confirms reason for outage is not due to a hack
  • 9:08am PT / 12:08pm ET: Spotify gives the ‘all clear’ as the service is fully restored

Spotify outage live blog

LiveLast updated April 16, 2025 9:10 AM
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