Skip to main content

iPhone 13 and new iPads hit by Apple Music bug

Getting one of the new iPhones or iPads? Then watch out — if you restore the device from a backup, Apple says you might have trouble using Apple Music.

The issue affects all of the new iPhone 13 models, as well as the new iPad (9th generation) and iPad Mini (6th generation). Older devices are not affected.

Recommended Videos

Apple’s warning comes on the day that the company started shipping its new iPhone 13 and new iPads to customers around the world.

“If you restore your new iPhone or iPad from a backup, you might not be able to access the Apple Music catalog, Apple Music settings, or use Sync Library on your new device,” the tech giant said on a new support page, adding, “To resolve this, update your new iPhone or iPad.”

The message isn’t altogether clear as Apple hasn’t issued a stand-alone”15.0.1″ update for iOS 15 or iPadOS 15, the latest version of its mobile operating system that’s shipping with its new devices.

But as MacRumors has pointed out, some folks who’ve already received their iPhone 13 have said that an iOS 15 security update was required after setting up the device. The install notes also said the update would fix an issue “where widgets may revert to their defaults settings after restoring from a backup,” but they made no mention of the Apple Music issue.

Digital Trends has reached out to Apple for clarification on the situation and we will update this article when we hear back.

Until then, it seems that the best thing to do is to set up the device as new, install the update, and then restore the backup to see if that resolves the issue.

To perform the update:

  1. Go to Settings > General.
  2. Tap Software Update.
  3. Tap Install Now.
  4. Wait for the update to finish.
Trevor Mogg
Contributing Editor
Not so many moons ago, Trevor moved from one tea-loving island nation that drives on the left (Britain) to another (Japan)…
Latest iPhone Fold rumor tells us a little more about the camera
Semi-open state of a foldable iPhone concept

Foldable phones have been around for over five years now and there are several options available. It's not just Samsung and Google in the folding space, but Motorola, Huawei, Oppo, OnePlus and Honor too. There is one company notably missing however, and that's Apple. 

The company has long been rumoured to be working on a folding iPhone, and there's talk of a larger folding device too. Both are speculated to enter mass production in late 2026 with a launch then happening towards the end of next year or early 2027. 

Read more
I tried a tiny iPad mini keyboard. It was a bewildering experience.
Editing notes using the HOU Keyboard for the iPad mini.

It almost sounds comical, but using a teeny-tiny keyboard with an iPad mini is not a terrible idea. In fact, it just might help you get some work done in a space that would otherwise be sacrificed to social media doomscrolling, give you a headstart into the day, or simply engage in some word-y recreational activity. 

The iPad mini is a fantastic device. It’s criminally underrated as a portable external display, especially for Mac users. It has all the firepower in the world you will need from a tablet. In fact, were it not for the screen size, it would deserve a productivity-boosting keyboard more than the 2025 iPad with its 11-inch screen. 

Read more
You could be folding your iPad as soon as next year
A person holding the 13-inch iPad Air (2025).

The iPad Fold, as it's being touted, could arrive as soon as next year.

A new report suggests that the first folding iPad could be on track to land in 2026.

Read more