Skip to main content

Apple investigates report of an iPhone 6 exploding while in hands of girl, 11

Apple is investigating a report of an iPhone 6 that exploded in the hands of an 11-year-old girl in California, partially burning her.

“I was sitting down, and I had my phone in my hand and then I saw sparks flying everywhere and I just threw it on a blanket,” Kayla Ramos told 23ABC. “I was right here on the bed and the phone managed to burn through this blanket and make these holes.”

Ramos said that she burned herself, but thankfully, it was the blanket and bed that sustained most of the damage. She said that she mostly only uses the smartphone to watch YouTube videos.

The iPhone 6, meanwhile, was charred and nearly unrecognizable. The device had partially disassembled, with the display panel separated from the body and burn marks everywhere.

Maria Adata, Kayla’s mother, called Apple Support the following day, and was instructed to send photos of the destroyed iPhone 6 and to mail it in. She was then told that Apple is investigating the incident, and that a new iPhone will be shipped to her as a replacement.

According to Apple, there are a few factors that may cause an iPhone to overheat and catch fire, as it did in this case. One is using unauthorized products with the device, such as third-party charging cables. Unauthorized repairs and external damage may also cause an explosion. Ramos, however, said that none of these applied to her.

The incident, however, has a silver lining for Ramos. “It hasn’t been that bad,” she said. “I mean I have been able to hang out with my sisters and my family more.”

The reason behind the iPhone 6 bursting into flames has not yet been identified, and Apple has not yet publicly commented on the incident.

The new case of an iPhone explosion follows similar incidents last year, including one in May when an iPhone was caught on surveillance video suddenly exploding and catching fire in a store in Las Vegas. In December, a three-week-old iPhone XS Max reportedly caught fire while in the back pocket of its owners’ pants, emitting green and yellow smoke while burning his skin.

Editors' Recommendations

Aaron Mamiit
Aaron received a NES and a copy of Super Mario Bros. for Christmas when he was 4 years old, and he has been fascinated with…
When will Apple release iOS 18? Here’s what we know
An iPhone 14 laying face-down on a wood table.

Apple's annual Worldwide Developers Conference (WWDC) will start on Monday, June 10. During the conference keynote, the company is expected to unveil new software updates for its major products, including iOS 18 for iPhones.

iOS 18 is expected to be a major iPhone update, likely ushering in a new design and AI features. If you are wondering when you can get your hands on the latest software version, here's everything you need to know about iOS 18's release date.
When will the iOS 18 beta be released?

Read more
This is our best look yet at the iPhone 16’s big design changes
iPhone 15 Pro in Natural Titanium held in hand in front of a cement brick wall.

It seems Apple is prepping yet another design refresh for its smartphones this fall season. In 2023, the iPhone 15 Pro made an aesthetic deviation by serving thinner bezels and titanium looks alongside a new multi-function button. This year, it’s going to be the entry-point iPhone 16 and its Plus variant that are apparently lined up for a design refresh.

Tech commentator Sonny Dickson has shared dummy units reportedly depicting all four iPhone 16 variants, which seem to confirm what previous leaks have predicted so far. On the iPhone 15 and iPhone 15 Plus, the camera lenses dance diagonally on a square bump. Apple is reportedly ditching the current camera arrangement for their respective successors in favor of a pill-shaped vertical setup.

Read more
Everything you need to know about the massive Apple App Store outage
App Store on-screen illustration

Happy Wednesday evening, everyone! You're unwinding for the day, getting ready for a relaxing night, and ... you realize that the App Store and a bunch of other Apple services aren't working. Don't worry, you aren't alone.

What Apple services are down? When did the problems start? Is the outage still ongoing? Here's everything you need to know.
When did the App Store outage start?
According to DownDetector, reports of outages with the App Store flooded in a little after 6 p.m. ET. Reports appear to have spiked at over 6,000, indicating pretty widespread problems.

Read more