Verizon to charge $2 fee for paying your bill online or over the phone

verizon-wireless-moneybag

Though it can’t seem to keep its own services up and running, and is already just about the most expensive carrier in the United States, Verizon Wireless is planning to nickel and dime it’s customers to a new level. Beginning on Jan. 15, Verizon will charge all customers a $2 “convenience fee” for paying their cellphone bill online or over the phone, according to documents obtained by Droid-Life. That’s right. If you’re living in the 21st century and don’t pay your cell phone bills via mailed paper check, you will be charged $2 every month, despite the fact that automated phone payments and online bill paying are likely the two cheapest ways Verizon can accept payment. 

Verizon explains the fee  in this way: “Verizon Wireless strives to provide you with the best wireless experience. Effective January 15, 2012, we are implementing a $2.00 online and telephone payment convenience fee to help allow us to continue to support these bill payment options in these channels. The fee will be waved if you pay by electronic check or if you enroll in AutoPay.”

verizon-wireless-convenience-fee-faq

Of course, AutoPay is a form of online payment, but it must somehow be cheaper to manage than the wild world of standard online payments. 

There are a few ways to avoid the fee. Here are the new ways you can pay your bill without getting screwed:

  • An Electronic Check
  • Enroll in AutoPay
  • Using a home-banking service provider
  • Going into the store and paying using a Verizon Kiosk (which connects to the same system that costs $2 at home) or a Rep.
  • Using a gift card, rebate card, or rewards card
  • Mailing a paper check or money order via USPS

Do you plan to just pay the fee or use alternative forms of payment? This move is not unprecedented as AT&T used to charge for paying bills over the phone (and perhaps still does), but is it right to charge customers a fee just for paying the huge amount of money they already owe? 

Smart Home

Abode Systems taps HelloTech for professional security system installations

Abode Systems has been expanding into the smart home security market and will enhance its technology with a new partnership with tech support firm HelloTech, which will install its security systems for a fee.
Mobile

Verizon wants you to lobby the government for 5G deployment

Verizon is in the midst of a massive 5G rollout. In addition to fixed 5G service, it will also begin deploying mobile 5G in the coming months. Here's everything you need to know about Verizon's 5G network and when it will be in your town.
Mobile

Buying a Galaxy S10? Here's how to sell your old Galaxy phone

If you’re preparing to upgrade to a shiny new Samsung Galaxy S10 or S10 Plus, then you will want to turn your old Galaxy into cash. Follow our guide on how to sell your old Samsung Galaxy for the best results.
Mobile

You can now get Google Fi SIM cards straight from Best Buy

Google's wireless service known as Project Fi, now goes by the name of Google Fi. The company also announced the service is now compatible with a majority of Android phones, as well as iPhones. Here's everything you need to know about…
Mobile

Happy Valentine’s Day! Coffee Meets Bagel dating app data may have been breached

Are you planning on using Coffee Meets Bagel to find love on Valentine's Day? If you've been using the app for a while, you'll probably want to change your password -- the company said a data breach may have taken place before May 2018.
Mobile

Worried about extra data charges? Here's how to check your usage on an iPhone

It's common to get a little nervous about nearing data limits. Keep your peace of mind by checking how much data your iPhone is using. Our guide on how to check data usage on an iPhone helps you stay in control.
Mobile

Exclusive: Take a look at what a next-generation 5G phone will look like

With 5G phones debuting at MWC in mere days, there is discussion about whether they will be clunky bricks that die after a few hours? A reference design from Qualcomm offerrs a glimpse of the future: This is what 5G phones will look like.
Mobile

North Focals smartglasses discount cuts the price by a massive $400

Canadian startup North is hoping smartglasses will be the next big wearable. After announcing its new Focals smartglasses in late 2018, the company opened product showrooms in Brooklyn and Toronto and has made its first shipment.
Mobile

New Apple patent hints clamshell-style foldable phone may be in the works

Apple has filed a patent for a foldable phone that suggests the company could be following in the footsteps of the likes of Samsung and Huawei. The patent describes a clamshell-style foldable phone with two separate sections.
Mobile

Xiaomi Mi 9 will be one of the first phones with monster Snapdragon 855 chip

Xiaomi's next major smartphone release will be the Mi 9, and the company hasn't held back in giving us a good look at the phone, revealing the design, the camera, and a stunning color.
Wearables

Galaxy Watch Active isn't official yet, but you can see it in Samsung's own app

Samsung may be about to resurrect its Sport line of smartwatches under a new name: The Galaxy Watch Sport Active. Leaks and rumors are building our picture of the device at the moment.
Mobile

Stop buying old tablets, says Samsung, buy the new Galaxy Tab S5e instead

Samsung has launched the Galaxy Tab S5e -- the E is for Essential -- a reasonably priced tablet that includes many of the features we like from the Tab A 10.5, and the Tab S4. Here's what you need to know.
Mobile

Bag yourself a bargain with the best budget tablets under $200

The battle for your budget tablet affections is really ramping up. Which tablet, costing less than $200, should be commanding your attention? We take a look at some different options for the budget-conscious.
Computing

What is Wi-Fi 6? Here's a look at the next evolution of the wireless standard

We're exploring the new naming convention for wireless standards, how it affects the devices you buy, and what the upcoming Wi-Fi generation is changing for the better.