Skip to main content

Debunked: Canon is not recalling or delaying shipments of the EOS R5

 

Canon will not be delaying or recalling the new EOS R5 despite rumors circulating the newest camera would be affected by overheating issues.

Recommended Videos

Rumors recently circulated that Canon, due to the alleged overheating concerns, would be recalling and then significantly reducing shipments of camera units around the world.

The rumor — first reported by EOS HD and CanonRumors — claims that Canon under-supplied the largest photo retailer in Germany and provided only 70 total cameras for the entire country. Adding to this, a report surfaced that a Canon customer was told that the second allocation of EOS R5 cameras would not ship out until November — an unprecedented four-month delay.

These two rumors combined into a third, all of which was reported by PetaPixel, which spread quickly through the photography media: Canon would be recalling the EOS R5 due to overheating concerns.

Canon has since responded, debunking the rumors and explaining the situation:

Orders of the EOS R5 are scheduled to be delivered as initially stated at launch. The first set of cameras shipped from our warehouses this week.  We eagerly await the content that will be produced by talented creatives using this camera to be shared with the world.

Digital Trends also received confirmation that no recall was being issued.

Outside of this public statement by Canon, a full recall of a product that has not even officially gone on sale yet seemed farfetched.

In Digital Trends’ own review of the EOS R5, we noted that while it was possible to overheat the camera, it did not tend to do so under most normal circumstances. In an additional test by camera reviewer Dan Watson, the EOS R5 actually performed better than the forthcoming Sony A7S III in its ability to perform under extreme heat.

The photography community has been particularly hard on Canon and the R5, and the company’s pre-emptive statement about overheating was taken as proof of a considerable flaw, well before any reviewer actually tested the camera for themselves.

Suffice to say, the situation is far less problematic than being reported by some outlets, and rumors like the one started this morning should be viewed with skepticism before hearing from Canon directly.

Jaron Schneider
Former Digital Trends Contributor
Jaron Schneider is a former award-winning commercial filmmaker and long-time digital imaging expert across the field of both…
This is what happens ‘when you get two uber-geeks in space at the same time’
NASA's Don Pettit on the space station.



During NASA’s first-ever Twitch livestream from the International Space Station (ISS) on Wednesday, current station inhabitant Don Pettit and recent returnee Matthew Dominick talked about what it’s like to live and work in a satellite 250 miles up.

Read more
The GoPro Hero 13 Creator Edition is $100 off, but not for long
A person holding the GoPro HERO13 Creator Edition in front of the ocean.

Outdoor enthusiasts who want to buy a new action camera should go for the brand that popularized the product and look for GoPro deals. Best Buy has an offer that's going to be hard to refuse, as it features the GoPro Hero 13 Creator Edition. From its original price of $600, it's down to just $500 as part of the retailer's Presidents' Day Sale. There are still a few days remaining before the $100 discount ends on February 17, but we highly recommend completing your purchase as soon as possible because stocks may run out before then.

Why you should buy the GoPro Hero 13 Creator Edition
The star of the GoPro Hero 13 Creator Edition is the GoPro Hero 13 Black, which is the latest version of the brand's popular line of action cameras. It's capable of recording video at up to 5.3K resolution, and you can grab photos of up to 24.7MP from your footage using the GoPro Quick app. The GoPro Hero 13 Black can also take videos that are slowed down by 13 times the normal speed, and it can last more than 5 hours on a single charge. The front and rear LCD screens will let you frame your shots perfectly, and the built-in buttons enable easy controls for lengthy sessions.

Read more
ISS astronaut shares epic photo of a ‘starry starry night’
Don Pettit's 'starry starry night' image captured from the space station.

 

Don Pettit's been snapping away in orbit again. This time, the NASA astronaut has captured a stunning image of the Milky Way from the International Space Station (ISS) . It also features Earth and city lights some 250 miles below the orbital outpost.

Read more