GoPro Plus subscription service lets you replace a broken camera at reduced cost

gopro plus gets camera replacement stays 5 dollars hero6 example

Broken GoPro? An update to the company’s $5 monthly subscription service could make replacements less disastrous to your wallet. Announced on Wednesday, January 31, the action camera giant is rolling out expanded features to the Plus subscription service, including adding a camera replacement while keeping the cost of the service at $5 a month. On March 1, GoPro added the previously teased automatic cloud backup to the plan, following GoPro CEO Nicholas Woodman hints that additional subscription services will be arriving later this year.

The expansion adds several new perks to the existing GoPro Plus membership. GoPro says subscribers can now receive camera replacements “with no questions asked,” GoPro says. Similar to the GoPro Care program, replacing a device will add a one-time charge on top of subscription fees. The replacement fee varies by model, but GoPro says the cost is about 20 percent of the list price of the camera. Subscribers can replace up to two Hero6 Black, Hero5, or Fusion cameras in one year.

Plus subscription already included cloud backups, and with the latest update, that cloud storage can be automatic. The new feature prevents data loss by allowing the GoPro to back up files whenever connected to the GoPro App. Automatic backups are possible from both Hero6 and Hero5 cameras thanks to built-in Wi-Fi connectivity, while Hero4 and older cameras must be backed up through a desktop computer.

Plus also serves as a cloud-based storage solution, with the subscription update now including unlimited photo storage and 35 hours of video storage. Subscribers also get a 20-percent discount off of accessories purchased directly from GoPro’s website, while Plus members will also get priority phone and chat support. As an additional perk, Plus offers access to a soundtrack library for adding music to your videos.

“Plus streamlines the GoPro experience and delivers outsized value for our customers,” Nicholas Woodman, the company’s founder and CEO said in a press release. “[It] has proven popular with consumers, and the rollout of our enhanced service marks the first of several subscription initiatives we will introduce this year.”

Even with all the new changes, the price for Plus is staying put at $5 per month, and new members receive a 30-day free trial. While the changes are launching today, mobile backups will have to wait for an app update to enable the feature, which is expected next month for iOS and later in the spring for Android.

The new focus on subscription services reflects how GoPro is currently restructuring its business. A successful subscription program could help stabilize the company with a predictable source of income in addition to sales of cameras and accessories.

At the same time, GoPro Plus could be helpful for accident-prone action cam users. GoPro Care also offers a similar replacement, but with a one-time $99 fee for two years of coverage and, if you make a replacement, a $79 claim fee for a Hero6 Black. In comparison, two years of Plus will cost $120 and also includes cloud storage and auto backups, but replacing a camera will carry a similar claim fee.

Updated on March 1 to include the availability of the previously announced automatic cloud backup.

Gaming

The Xbox One S 1TB console hits its lowest price yet for Amazon Prime Day

Microsoft's Xbox One S 1TB is on sale for Amazon Prime Day. You'll pay just $230 for the console, which includes a three-month Xbox Live subscription and three-month Xbox Game Pass.
Movies & TV

Do you have questions about Hulu and Hulu with Live TV? We've got answers

Not sure which Hulu subscription is right for you? We're here to help. This is your complete guide to Hulu and Hulu with Live TV, including content offerings for each service, pricing, internet requirements, and more.
Home Theater

Netflix vs. Hulu vs. Amazon Prime: Battle of the streaming giants

Trying to figure out which subscription streaming service to use while sticking to a frugal entertainment budget? Check out our updated comparison of the big three: Netflix, Amazon Instant Video, and Hulu.
Deals

Save $50 on the GoPro Hero Session for Amazon Prime Day

If you're looking to capture those intense moments of biking, surfing, hiking, climbing, or just about anything else action related, GoPro is the camera brand you can trust. And with this Prime Day deal on the GoPro Hero Session, now is the…
Photography

Here are the best Amazon Prime Day photography deals (updated)

Amazon's biggest shopping day of the year is here, and if photography is your hobby, there are a few deals for you. From action cameras to accessories and photo-editing software, here are some of our favorite Prime Deals in 2018.
Web

Not sure if Amazon Prime is right for you? Here is everything you need to know

So what is Amazon Prime? Is the premium membership really worth the cost of admission? Here, we break down the service's multitude of features, so you can make an informed decision.
Giveaways

Win a Blink camera home security starter set and protect your turf

If you want to protect your home from burglars or keep an eye on your pets, IP cams are the way to do it. We've teamed up with Blink to give one reader a Blink indoor camera starter set totally free.
Mobile

Want to watch Netflix in bed or browse the web? We have a tablet for everyone

There’s so much choice when shopping for a new tablet that it can be hard to pick the right one. From iPads to Android, these are our picks for the best tablets you can buy right now whatever your budget.
Product Review

Stop stringing cords and replacing batteries with Ring's Spotlight Cam Solar

We like outdoor wireless cameras but dread the low-battery warning that inevitably comes with them. We tested the Ring Spotlight Cam Solar to see if it was the answer to our dead-battery prayers.
Product Review

Nintendo's Switch changes how you play games, and may change how you see them

The Nintendo Switch delivers on more new and interesting features than any console in recent memory. In many ways, it's the most inventive gaming device in recent memory, and it may be the best-designed console Nintendo has ever built…
Mobile

T-Mobile expands Simple Global plan, offers $5 international day pass for LTE

T-Mobile offers a number of plans for both you and your family, but how do you know which one is best for you and your situation? Here, we break down the specifics of each plan to help you decide.
Mobile

We tried all the latest and greatest smartphones to find the best of 2018

Smartphones are perhaps the most important and personal piece of tech on the planet. That’s why it’s important to pick the best phone for your individual needs. Here are the best smartphones you can buy.
Photography

Brother’s new INKvestment Tank printer is made for people who hate buying ink cartridges

With a new ink cartridge design, Brother's new INKvestment Tank printer can run for up to a year before the cartridges need replacing -- ideal for users who want convenience and cost-savings.
Mobile

The Nokia X5 is a budget phone with a premium glass body and a notch

Nokia's busting back into the budget market with the Nokia X5, a cheap phone with a premium glass body, a notched display, and a dual-lens camera. Could this be released globally as the Nokia 5.1 Plus?
Smart Home

Canary’s Safety Button adds personal security when you’re away from home

Canary smart home security service and device company partnered with Noonlight to add a personal Safety Button to the Canary app. All Canary subscriber household members can use the Safety Button app when they feel unsafe.
Photography

What does this button do? A quick guide to understanding your camera’s controls

Most DSLR cameras are user-friendly, but that doesn't mean you can make sense of every button on your own. Thankfully, our quick-hit guide will help you better acquaint yourself with your camera's operation.
Photography

With flip-out lenses, the Vuze XR transforms from 360- to 180-degree VR camera

The Vuze XR is a compact, dual-lens camera with an integrated handle and a neat party trick: The back-to-back lenses can flip forward to transition from 360-degree two-dimensional video, to 180-degree three-dimensional video.
Mobile

Here’s how to turn off camera shutter sound on your Android phone

That clicking shutter sound on your Android phone can get annoying if you like to take lots of pictures. Fortunately, you can disable it. We will walk you through how to turn off the camera shutter sound on your Android phone.
Photography

Ditch the smartphone, this is the camera you want in your pocket

Fujifilm's XF10 offers premium image quality in a portable form factor that may just be enough to get smartphone shooters to pick up a real camera. It's also Fujifilm's cheapest premium compact yet, at $500.
Computing

Here are 5 free alternatives to Photoshop for all your photo-editing needs

Photoshop is a capable program, but it's also expensive. Lucky for you, there are plenty of great alternatives out there that allow for a range of versatility, without requiring you to break into your bank account.
Mobile

These might be the best photos shot with an iPhone in 2018

The iPhone Photography Awards (IPPAWARDS) announced its official winners of its 11th annual global competition. Each one was selected from thousands of entries spanning over 140 countries around the world.