Web

Marissa Mayer very sorry about your Yahoo Mail woes

marissa mayer sorry yahoo mail woes ylogo

Yahoo CEO Marissa Mayer has posted an apology for the problems affecting the company’s email service this week. Some users were unable to access their emails for several days, and Mayer has said “we are very sorry” as well as outlining some of the issues that led to the downtime.

“The outage was much more complex than it seemed at first,” writes Mayer. “Our network operating center alerted the Mail engineering team to a specific hardware outage in one of our storage systems serving 1% of our users. The Mail team immediately started working with the storage engineers to restore access and move to our back-up systems.”

However, the complexity of the problem meant that a full recovery took much longer than expected. “Over the remainder of the week, we worked around the clock to restore access and all messages to inboxes,” continues Mayer. “This has included restoring IMAP access for people using other email programs like Outlook or Apple Mail.”

It wasn’t a great week for Yahoo, with Flickr also suffering problems with downtime, although both services are now running smoothly again. According to ComScore, Yahoo Mail has around 289 million users across the world, which is second only to Gmail at 304 million.

Mayer concludes: “We’re going to be working hard on improvements to prevent issues like this in the future. While our overall uptime is well above 99.9 percent, even accounting for this incident, we really let you down this week. We can, and we will, do better in the future.”

Emerging Tech

Rocket Lab steps into spotlight with its first commercial rocket launch

Rocket Lab has deployed multiple small satellites into orbit in its first notable commercial launch. Its New Zealand-born boss said the success means "rapid and reliable access to space is now a reality for small satellites."
Computing

Having enough RAM is important, but stick to these guidelines to save some money

Although not quite as exciting as processors and graphics cards, RAM is one of the most important parts of your PC. Not having enough can hurt performance. So, how much RAM do you need?
Photography

Photography News: Flickr keeping Creative Commons photos, ONA gets colorful

Flickr has confirmed it's saving all Creative Commons images, ONA has released a new capsule collection in partnership with Passion Passport and 7Artisans has launched a new drone-specific 35mm f/5.6 lens.
Computing

Hacker infects 100K routers in latest botnet attack aimed at sending email spam

An attacker is trying to infect your router with malware in order to send spam emails. If your router uses a Broadcom UPnP SDK, it could become vulnerable to this attack. So far, 100,000 routers worldwide have been infected.
Computing

How to change your Gmail password in just a few quick steps

Regularly updating your passwords is a good way to stay secure online, but each site and service has their own way of doing it. Here's a quick guide on how to change your Gmail password in a few short steps.
Computing

Need a free alternative to Adobe Illustrator? Here are our favorites

Photoshop and other commercial tools can be expensive, but drawing software doesn't need to be. This list of the best free drawing software is just as powerful as some of the more expensive offerings.
Mobile

Google honors Veterans Day by highlighting military service stories

For Veterans Day, Google is honoring the heroes that served the country with a new Google Doodle that highlights the stories of five veterans from the five different branches of the military.
Computing

Edit, sign, append, and save with 12 of the best PDF editors

There are plenty of PDF editors to be had online, and though the selection is robust, finding a solid solution with the tools you need can be tough. Here, we've rounded up best PDF editors, so you can edit no matter your budget or OS.
Emerging Tech

Alibaba’s Singles’ Day sale smashes online shopping records

The annual online shopping frenzy that is Singles' Day this year raked in $30.8 billion, up from $25 billion last time around. The Alibaba-organized event generates more in sales than Black Friday and Cyber Monday combined.
Mobile

Apple to boost its Amazon presence with listings for iPhones, iPads, and more

Apple is about to start offering more of its kit on Amazon. The tech giant currently only has very limited listings on the shopping site, but the deal will see the arrival of the latest iPhones, iPads, MacBooks, and more.
Computing

If you've lost a software key, these handy tools can find it for you

Missing product keys getting you down? We've chosen some of the best software license and product key finders in existence, so you can locate and document your precious keys on your Windows or MacOS machine.
Computing

Will Chrome remain our favorite web browser with the arrival of newest version?

Choosing a web browser for surfing the web can be tough with all the great options available. Here we pit the latest versions of Chrome, Opera, Firefox, Edge, and Vivaldi against one another to find the best browsers for most users.
News

Zoom in on famous works through the Art Institute of Chicago’s new website

Art lovers, listen up. The Art Institute of Chicago has given its website a serious makeover with new features that let you get up close and personal with more than 50,000 artworks by famous (and not so famous) artists.
Computing

Over a million veterans now eligible for Comcast’s Internet Essentials program

Comcast's low-cost Internet Essentials program, which provides internet access for just $10 per month, has expanded to include U.S. veterans. One million veterans now qualify for the service.