Have you noticed any ghosting or burn-in with your 15.6-inch MacBook Pro Retina displays? Does your Pro’s Retina display “suffer from brightness, color and image display flaws?” If so, you could benefit from a class-action suit one MacBook Pro owner filed against Apple for faulty Retina displays made by LG.
Ghosting is usually more common on Plasma televisions and e-readers. It’s when a silhouette of what was just on-screen remains behind when you turn off the screen or watch something else, and it’s been plaguing some MacBook Pro owners with Retina displays produced by LG, as you can see in this side-by-side comparison by berryloui. (Samsung is the other supplier of Retina screens for MacBook Pros, and they’ve been relatively problem-free.) Judging by the almost 370,000 views of the “MacBook Pro Retina display burn-in” thread on the Apple Support forum, it seems there are a lot of Pro owners out there who paid top dollar for what they thought would be the best screen on the market, but turned out to be highly problematic.
As reported by Law360 and 9to5Mac, fellow MacBook Pro owner Beau Hodges just filed a class-action lawsuit against Apple on Wednesday, claiming that MacBook Pro customers have no way of knowing ahead of time whether they are purchasing a unit with a LG or Samsung display. In his complaint, Hodges also alleged that Apple must be aware of the difference in quality and performance between the two brands, even though, “None of Apple’s advertisements or representations discloses that it produces the computers with display screens that exhibit different levels of performance and quality.”
He is seeking unspecified damages for MacBook Pro owners with LG-made Retina screens in the United States, but it is a bit too early to start breaking out the champagne just yet. After all, we don’t know if this case will get tossed out by the judge, or what Apple’s response may be. It seems most Pro owners who have problems with their Retina displays are already able to ask for a Samsung-made screen replacement, just by walking into an Apple Store, so what would Apple do differently to settle the suit? Even if Apple issues a mass recall of MacBook Pros with LG-made displays, it would be such a hassle to have to be temporarily without your laptop while it goes in for repair that it would hardly feel like a victory for consumers. We’ll be following this case as it develops, so stay tuned!
(Image via berryloui’s YouTube video)
Well he has a point apple products should not have LG components. *snicker
surprised apple products contains lg parts. lg makes inferior parts/products. owned lg revolution and that’s enough for me to never buy lg craps again!
I would say he’s a cry baby, but he’s really just a sucker. You should never get a first-rev Apple-anything…
iPhone 4: Antenna-gate
Unibody Mac ( before it was unified to Pro): No standard illuminated keyboard, no SD card reader on 13″ model
Macbook Air: Hinge problems.
etc etc…
If that ghosting photo is representative of Hodges’ own MBP, I’m wondering if he actually tried to bring it into an Apple store and ask for a repair. The service in stores is remarkably easy and fast. I just went in last week on a Saturday needing a new trackpad and they repaired it in store overnight and I had it back in under 24 hours – and my issue wasn’t even that easy to demonstrate (one of those comes and goes problems). I’d find it very hard to believe they wouldn’t fix it – unless it was just a one-off jerk (in which case try again at a different store/shift).
Things sometimes fail. Warranty’s are in place to remedy that. This just doesn’t sound believable.
sir there’s a difference between a trackpad and a retina display…isn’t there a huge difference of a few 100$…
My MBP retina display with images static for 5 minutes or less. I dont know how to see if is LG or Samsung display.
In your command line:
ioreg -lw0 | grep \”EDID\” | sed “/[^<]*</s///" | xxd -p -r | strings -6
If it starts with LP then it's LG
Finally!
Yeah! How do you like them apple’s now, Apple!!?
Finally apple been getting around this
ok so i got a replacement screen BUT, quoting you
“are already able to ask for a Samsung-made screen replacement, just by walking into an Apple Store”
they told me that i after an assessment i need a new screen. [which i already knew considering the screen was ghosting and bright green ]
when i asked them whether i would get a Samsung-made screen
they told me there is no way of knowing which one you have or which one you will get
so i have to wait and see and hope i dont get another dud screen
and how does the law suite apply for people in the uk [ like me ]
Read more: http://www.digitaltrends.com/computing/macbook-pro-retina-lg-class-action-suit-started/#ixzz2T2J0vdVw
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Unfortunately, this class action suit filed by Beau Hodges only applies to MBP owners in the United States.
According to the Apple Support Communities’ thread on Retina MBPs, here is how you check the manufacturer of your display:
Open Terminal, copy & paste:
ioreg -lw0 | grep “EDID” | sed “/[^<]*</s///" | xxd -p -r | strings -6
and then press Enter. If the result starts with LP it's an LG, if it starts with LSN it's a Samsung.
https://discussions.apple.com/thread/4034848?start=840&tstart=0
Good luck!
Gloria
i had this BAD. it started with ghosting then got so bad that the green pixels stopped disappearing so everything was green. but apple replaced the screen. am i still viable.