Elon Musk: Tesla is bringing most collision repair in-house, outsiders too slow

According to Elon Musk, third-party firms are driving everyone crazy with slow Telsa collision repairs so the automaker is going to handle most repairs itself.

The electric car company’s CEO lit up Twitter on Sunday, September 16 with an announcement about the intended switch, “Tesla is bringing most collision repairs in-house, as outside firms take weeks to months for repairs, driving Tesla owners (and us) crazy.”

Musk’s announcement indicated that the transition to in-house repairs has already begun with next day service as just the first step, “Exciting to see some Tesla collision repair operations already completing within 24 hrs. Aiming for same day soon, then under an hour.”

Musk set the repair satisfaction mark high and focused on parts. “Goal is for repaired car to be better than before accident. Should always be true if damaged/used parts are correctly replaced with newer parts.”

Twitter user @SnazzyQ commented on Musk’s thread about parts availability being the crux of the problem, “I thought the inability to supply parts to said repair shops was the issue — not the shops themselves….”

And Musk agreed. Because Tesla only sells three models, that helps with parts inventory and insurance companies. “Outside repair shops are jack of all trades, which means supporting 1000’s of makes & models. Tesla collision repair specializes in three. Having all parts in stock & not waiting for insurance approval also make a world of difference.”

But parts inventory isn’t the only bottleneck to fast auto collision repairs. If third-party shops have to wait a long time after ordering new Tesla parts, repair jobs sit till the parts show up.

Twitter user @thereal_scottv commented, “Part of the delay from what I’ve heard personally is the time to receive the parts from Tesla. Perhaps this could be iterated upon as well!”

Tesla’s CEO agreed once more and didn’t dodge the question or Tesla’s role in slow parts delivery to outside shops. “Yeah, that’s our problem. Service & parts supply in general will be the top Tesla priority after we get through the insane car delivery logistics of the next few weeks.”

Musk’s “insane car delivery logistics” referenced an earlier Twitter thread in which Musk responded to a customer waiting for her car’s delivery.

Twitter user @megangale tweeted, “There are 42 Tesla’s sitting at the Union Pacific Railroad in SLC. My car is one of these. I’ve been told I was getting delivery the 8th, then the 15th, then the 20th, then the 22nd, and now my delivery has been delayed indefinite. @Tesla, @elonmusk… Please make this right.”

And once again, no dodging by Musk, “Sorry, we’ve gone from production hell to delivery logistics hell, but this problem is far more tractable. We’re making rapid progress. Should be solved shortly.”

Emerging Tech

Awesome Tech You Can’t Buy Yet: DIY smartphones and zip-on bike tires

Check out our roundup of the best new crowdfunding projects and product announcements that hit the web this week. You may not be able to buy this stuff yet, but it sure is fun to gawk!
Movies & TV

The best movies on Amazon Prime right now (October 2018)

Prime Video provides subscribers with access to a host of fantastic films, but sorting through the catalog can be an undertaking. Luckily, we've done the work for you. Here are the best movies on Amazon Prime Video right now.
Movies & TV

Stay inside this summer with the best shows on Hulu, including 'Castle Rock'

It's often overwhelming to navigate Hulu's robust library of TV shows. To help, we've put together a list of the best shows on Hulu, whether you're into frenetic cartoons, intelligent dramas, or anything in between.
Movies & TV

'Star Trek: Discovery' season 2 trailer reveals premiere date and the new Spock

The crew of the U.S.S. Discovery will return for more adventures on CBS All Access in the near future. Here's everything we know about Star Trek: Discovery season 2, from the cast and themes to the season premiere.
Cars

Ford imagines a future without traffic lights or stop signs

Ford is using vehicle-to-vehicle communication (V2V) tech to allow cars to pass through intersections without stopping. The experimental "Intersection Priority Management" system basically acts as air traffic control for cars.
Cars

The supersized BMW X7 is coming with a grille you can park a 2 Series on

BMW will soon expand its lineup with a new range-topping SUV named the X7. The first-ever BMW X7 is shaping up to be the 7 Series of the SUV world in terms of size, price, and image.
Product Review

The 2019 Volvo V60 proves it's still cool to drive a station wagon

With the 2019 V60, Volvo argues the station wagon segment isn't as moribund as most other automakers say it is. The company goes as far as arguing we're on the cusp of a wagon revival, and the V60 is poised to lead the charge.
Cars

Can't see all of a sudden? Our quick guide on defogging your car windows

Did you suddenly lose exterior visibility while driving because of foggy windows? Don't panic! Here's our quick guide on defogging your car windows in a safe manner while on the go, and a few steps on how to prevent them.
Product Review

Volvo’s redesigned 2019 S60 sedan is the best kind of remix

The 2019 Volvo S60 borrows almost everything from other recent Volvo models, but that’s not a problem. From its infotainment system to an available plug-in hybrid powertrain, the S60 takes the best bits from a lineup of great cars.
Cars

Carbuying can be exhausting: Here are the best used car websites to make it easier

Shopping for a used car isn't easy, especially when the salesman is looking to make a quick sale. Thankfully, there are plenty of sites aimed at the prospective buyer, whether you're looking for a sedan or a newfangled hybrid.
Cars

Are European-style self-dimming and glare-free headlights coming to the U.S.?

The National Highway Traffic Safety Administration (NHTSA) proposes to allow adaptive LED headlights on vehicles sold in the U.S. Adaptive LEDs automatically lower headlight intensity when they detect pedestrians or oncoming vehicles.
Cars

Porsche upgrades German factory to build Taycan electric cars

A Porsche factory that currently builds the automaker's popular sports cars will soon begin churning out Taycan electric cars. In preparation, Porsche is upgrading the factory to be high tech and low emissions.
Cars

Vanderhall Carmel adds creature comforts to the basic three-wheeler formula

The Vanderhall Carmel is the fifth three-wheeler from Utah-based Vanderhall Motor Works. It takes the basic design of the Vanderhall Venice and adds a handful of creature comforts, as well as a more powerful engine.
Cars

Race car or daily driver? Choose either with the 2019 Porsche Panamera GTS

Porsche has expanded the Panamera lineup with a midrange, GTS-badged model. Part race car and part daily driver, it's the variant we've been waiting for since the current-generation Panamera arrived in 2017.