Skip to main content

The MacBook butterfly keyboard is dead, but it might leave a positive legacy

A judge has tossed out Apple’s attempt to dismiss a class-action lawsuit involving the so-called butterfly keyboard. In his decision on December 2, U.S. District Court Judge Edward Davila said the company had not provided “an effective fix” for the notorious and consistently broken keyboard that was on every new MacBook model from 2015 until the debut of the new Macbook Pro 16-inch.

The verdict could be a step forward for the “right to repair” movement, or R2R, advocates who work against the efforts of companies like Apple to force customers to repair broken tools or electronics only through certified company vendors, rather than allowing them to repair items themselves.

The butterfly keyboards were designed to be extremely flat, further streamlining Apple’s already very thin and light MacBooks. But the flatness meant that if a key broke, it was impossible to replace just that one key. A fix would require taking apart half the machine, or sending in your computer for repair. Essentially, that meant that only Apple could fix it — users couldn’t make their own repairs.

MacBook Butterfly Keyboard
Image used with permission by copyright holder

“It’s a catastrophic design. This keyboard was a design mistake,” said Kyle Wiens, the founder of the tech repair website iFixit. Wiens says Apple was prioritizing design over functionality, and this case, he told Digital Trends, underscores the importance of design for repairability.

“What made it a huge problem for users was that [the keyboards] weren’t recoverable,” he said. “Every single one of their laptops since 2015 has gotten a 1 out of 10 on our repair index [iFixit’s rating system].”

Apple has not responded to a request for comment, but the lawyers that brought the suit — from the firm Girard Sharp in San Francisco — told Digital Trends they were “very pleased with the court’s decision and looking forward to moving the case forward.”

“We want to bring a solution that is going to make consumers happy and will give them resolution at the end of the day,” said firm associate Angelica Ornelas. “I think the court’s order gets us a step in the right direction.”

While many states have considered right to repair legislation, only one state, Massachusetts, has passed it — and only for cars. Similar legislation received an endorsement from Sen. Elizabeth Warren (D-Massachusetts) earlier this year. The presidential candidate told journalist Chris Hayes that “right to repair just basically says, ‘Hey guys, you got to make the information and the parts available.’”

Companies like Apple claim it’s important that consumers get their products serviced at certified stores — rather than repair the products themselves — in order to protect the company’s intellectual property and prevent someone from stealing its designs. This is often results in a hefty price tag for the customer.

“I agree with the judge’s decision!” said Gay Gordon-Byrne in a brief statement to Digital Trends. Gordon-Byrne is the executive director of The Repair Association, one of the leading R2R groups. “It’s a problem of lousy design and lousy customer service … The keyboards aren’t repairable — thus the situation.”

As the lawsuit progresses, expect to see even more scrutiny of Apple’s decision to implement the butterfly keyboard — and keep producing it in the face of consumer outcry.

“There’s this hubris in Apple saying ‘well, we make things that don’t break,’” Wiens said. “But there’s entropy. Things happen. They’re going to have to make things more reparable as they shift to other service models.”

Correction 12/5: An earlier version of this story mistated the number of states that have implemented right to repair laws. The only state is Massachusetts.

Editors' Recommendations

Maya Shwayder
I'm a multimedia journalist currently based in New England. I previously worked for DW News/Deutsche Welle as an anchor and…
Why Apple’s subtle MacBook Pro decision makes me so happy
An Apple MacBook Pro 14 sits open on a table.

I've complained about the 13-inch MacBook Pro for years, often referring to it as the worst Mac in the lineup. But at Apple's Scary Fast Mac event today, the company decidedly killed the product -- at least for now.

Rather than updating the 13-inch MacBook Pro with the new M3 chip, Apple has replaced it in the lineup with a new configuration of the 14-inch MacBook Pro featuring the M3. Acting as the entry-level MacBook Pro, this new configuration does away with the leftover oddities on the 13-inch MacBook Pro from its bygone era, such as the Touch Bar, worse screen, old webcam, outdated port selection, and big bezels. But as of today, this 13-inch MacBook Pro is no longer being sold by Apple -- and we should all be happy about that.

Read more
Why the MacBook Air is still stuck on the M2
A stack of MacBooks is pictured from the top down.

Apple just did something surprising. At its "Scary Fast" launch event, Apple announced a new chip, the M3.

But rather than introduce it in a MacBook Air like it did with the M1 and M2, this event was all about the MacBook Pro. The MacBook Air was inconspicuously missing.

Read more
The M3 Max makes the MacBook Pro look like a nearly unbeatable laptop
Someone using a MacBook Pro on a table in front of a scenic background.

Apple announced an update to its MacBook Pros at today's Scary Fast event that brings the M3, M3 Pro, and M3 Max under the hood. That might sound like a ho-hum generational chip refresh, especially coming just 10 months after the M2 Pro/Max models came out. But trust me -- these new MacBook Pros have become an unstoppable force, especially the new full-tilt model with the M3 Max.

The 14-inch MacBook Pro (which replaces the 13-inch MacBook Pro) will now have the option for the M3, M3 Pro, or M3 Max, while the 16-inch model gets the M3 Pro and an even more powerful M3 Max configuration. Across the board, these new M3 chips are built on the new 3nm technology, the same that's used in the new iPhone 15 models, only scaled up for the Mac. It's all about efficiency, with Apple claiming that the M3 chips provides the same performance at 30% less power.

Read more