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How to change your password in ChatGPT

You can't be too careful on today's internet, and routinely updating the passwords for your most visited sites is a great way to keep your personal information safe online. That's especially true when using generative AI programs like ChatGPT, whether you've been sharing your account with a friend or simply want some extra peace of mind.




5 minutes

What You Need

  • A computer with an internet connection

  • Your existing ChatGPT login and password

We'll walk you through the process of updating your ChatGPT password quickly and securely, covering everything you need to know to keep your AI adventures safe.

How to reset your ChatGPT Password

The ChatGPT website's security feature operates a little differently from what you may be used to. For example, if you click on the user icon in the upper-right corner of the ChatGPT home screen and select Settings, then Security, you won't find an option to actively reset your password.

You will, however, find an option to enable two-factor authentication, which you should absolutely go back and do as soon as you finish resetting your password. But first, let's get you logged out.

Step 1: to log yourself out of ChatGPT, click on the user icon in the upper-right corner of the screen and select Log Out. The system may pop up a screen asking if you want to log back in or stay logged out. If it does, choose the latter option.

the ChatGPT home screen
Andrew Tarantola / Digital Trends

Step 2: Now, log yourself back in. Once you've successfully logged yourself out of the system, the ChatGPT page will display a pair of radio buttons in the lower-left corner of the screen, one to Log In, the other to Sign Up. Choose the former option.

the ChatGPT homescreen while logged out
Andrew Tarantola / Digital Trends

Step 3: Manually enter your email address and select Forgot Password. The login screen will give you the option to either manually enter a password or select a radio button to Continue With your existing Google, Microsoft, or Apple accounts and gain access through those. Even if you have already linked one of those accounts and are using your Gmail, Microsoft, or Apple email address to log in, type it into the field and select Continue, then select the Forgot Password link.

The ChatGPT log in screen showing the forgot password link
Andrew Tarantola / Digital Trends

Step 4: Enter your email address to send yourself a password reset link. At the *Reset your password**screen, just type your email address into the field and hit *Continue*. The system will send a password reset link to that account (be sure to check your spam folder if it doesn't show up within a few minutes).

The ChatGPT password reset page
Andrew Tarantola / Digital Trends

Step 5: Select the link in that email to go to a new Reset Your Password page, where you will enter and reenter your new password. Just make sure it's at least 12 characters long or, even better, pick yourself up a password manager like LastPass or OnePass and have it generate secure passwords on your behalf.

The ChatGPT password reset email
Andrew Tarantola / Digital Trends

Step 6: Log back in using your new credentials. Once you've updated your password, follow the link back to the ChatGPT home page and select Log In, either from the popup menu or by using the link in the lower left like you did in Step 2. That's it. That's all you have to do. Happy chatting.

a logged out chatGPT home screen
Andrew Tarantola / Digital Trends

Can I change my ChatGPT account's email address the same way?

While you can easily change your account password, the same cannot be said for the email address associated with it. Per OpenAI's help page, "We do not support updating the email address associated with your ChatGPT/OpenAI account."

In short, if you want your ChatGPT account to use a different email than the one you're already using, you're going to need to sign up for a new ChatGPT account. What's more, the company does not offer any way to transfer your existing chat data to that new account, so any conversations you've had to date will be left behind.

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Andrew Tarantola
Andrew has spent more than a decade reporting on emerging technologies ranging from robotics and machine learning to space…
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