Sonos Controller 200 (CR200) Review

Sonos Controller 200 (CR200)
MSRP $336.00
“The CR200 touchscreen model is superior to the original Sonos controller in every respect.”
  • Brilliant touchscreen user interface; brighter display with double the resolution of the original
  • Expensive; relatively short battery life


If you already own a Sonos Digital Music System, you’d better not pick up the brand-new controller unless you intend to buy one. The original touch-wheel controller is wonderful; the touchscreen model is absolutely irresistible.

If you’re not already familiar with Sonos’ innovative multi-room audio system, you can read our review here. Sonos is now shipping the new model CR200 controller with all its bundled products, but it can be easily added to any existing setup. And thanks to the way the Sonos wireless network is designed, it’s possible to use multiple remotes, including the older model CR100 or an iPhone running Sonos’ free app.

Features and Performance

The CR200’s screen looks much larger than the CR100’s, but it’s an illusion: Both models have 3.5-inch displays, but the monitor on the new model is much brighter and it boasts twice the resolution (640×480 pixels, compared to the CR100’s 240×320 pixels). The new controller’s housing is also much smaller— measuring 4.5 inches high by 2.9 inches wide—which further contributes to the perception that it has a larger screen (the original measures 3.82 inches high by 6.5 inches wide). The device is fabricated from anodized aluminum with a rubber backing that makes it easy to grip. The dimensions, weight, and touchscreen render the CR200 much easier to use with one hand than the original controller is.

Sonos Controller 200The new controller has just two mechanical buttons: One to select which Zone Players to control and a second to mute them. There’s also a rocker switch for controlling the volume. You manage the rest of the system’s functions using the highly intuitive touchscreen user interface. The glass touchscreen panel uses capacitive sensing, so it depends on the human body’s capacity to conduct electricity to operate (in other words, you’ll need to use your fingertip, not a stylus). The controller produces an audible click as feedback, but you can turn this off if you find it annoying (alternatively, you can enable it only for the on-screen keyboard).

The main music menu provides access to just about every aspect of the system, including your music library, Internet radio, and whatever online music services you subscribe to. Tap the Music Library button and you can view the contents of the music stored on your PC, server, or NAS box sorted by artist, album, track, genre, and more. Sliding your finger up and down the screen to scrolls through the list of choices. Flicking your finger up or down scrolls more quickly; there’s also a speed-scroll feature on the right side of index pages with lots of entries, such as the artist and album title lists. Sliding your finger up and down here displays a large capital letter in the middle of the screen. Lift your finger when the letter you want appears, and the index will jump to content beginning with that letter. The on-screen keyboard makes it very easy to perform in-depth searches for artists or specific albums, but we’ve found the only time we make much use of this feature is when we’re listening to music-subscription services, such as Rhapsody and Napster.

Sonos Controller 200You’ll like the new controller even more if you have a LastFM account. In addition to the love-it/hate-it rating buttons available on both controllers, the new model has an “information” button that exposes all kinds of new options. Click “About the Artist,” for instance, and the controller will display the artist’s bio; alternately, you can choose “Similar Artists” to see a list of performers of a similar bent. Anyone who enjoys live performances will dig the “Upcoming Events” button, which displays the artist’s current tour dates (including venues and the names of other acts sharing the bill).

Battery Life and Conclusion

The new controller starts up much faster than the original, but it also consumes battery power much quicker. Sonos claims two to five days of battery life, but we got just one day’s use out of our evaluation unit before we had to put it back on its cradle for recharging. The cradle, by the way, is included in the price of the new controller (it’s a $40 option on the CR100). Sonos also sells standalone cradles for $39.99 each, should you wish to place a charger in more than one room in your house. Unlike the original model, the CR200 has a removable battery.

Sonos Controller 200To conserver battery power, an undocked CR200 will shut off its display and go into a light sleep mode after one minute of inactivity; a docked controller will go into sleep mode after five minutes of inactivity. A motion sensor brings the device back to life as soon as you pick it up. A light sensor activates a backlight behind the two buttons and the volume rocker, making the device easy to use in a darkened room.

The CR200’s $349 price tag renders it an expensive upgrade; after all, you could bring music to another room in your home by adding a non-amplified Zone Player for the same amount of money (plus the cost of powered speakers). And people who own iPhones might forgo the new controller altogether, since the free Sonos app delivers the same functionality from the hardware they already own. But none of this detracts from the new controller’s utter brilliance. Yes, folks, Sonos has done it again.


  • Highly responsive touchscreen
  • Brighter and double the resolution of the CR100 controller
  • Awesome accessory for online music services like LastFM and Rhapsody


  • Expensive
  • Short battery life