Skip to main content

Digital Trends may earn a commission when you buy through links on our site. Why trust us?

Court orders Apple to pay buyer for missing iPhone charger

A regional court in Brazil has ordered Apple to compensate an iPhone buyer following a complaint about not getting a charger in the retail box. As per the court’s ruling, Apple will have to pay a sum of 5,000 Brazilian real, which translates to approximately $1,080 based on the current conversion rates, to the affected iPhone buyer.

The company will also add a 1% fee for each month since the court summons began, and a fine of approximately $21 for each day’s worth of delay in following the orders. And yeah, Apple will also provide a charger to the customer.

The court order classifies the charging adapter as a necessary item for operating a phone. More importantly, the judge labeled Apple’s no-charger policy as “abusive” to consumer rights. The court also lambasted Apple’s logic of skipping the inbox charger because it harms the environment.

Judge Vanderlei Caires Pinheiro, of the Goiânia 6th Special Civil Court, also noted that Apple’s environmental concerns are unfounded. And that’s because the company continues to make charging adapters and sells them separately. In fact, Apple now hawks two kinds of chargers — the traditional USB-C brick and the MagSafe puck.

Black iPhone 11 plugged into charger.
Andreas Haslinger / Unsplash

Not the first legal tussle over the charging brick

This is not the first time that Apple’s no charger policy has attracted scrutiny or punitive action in Brazil. Sao Paolo-based consumer protection regulator Procon-SP levied a fine of roughly $2 million on Apple for not including a charger in the iPhone 12’s retail package in March of last year.

A few months later,in October, the agency slapped Apple with another fine of around $2 million for repeating the offense with the iPhone 13 series phones. Procon-SP also asked Apple to ship iPhone 12 units with chargers in the state of Sao Paolo.

Apple’s latest legal tussle brings up the Consumer Protection Code, with the court’s order making it clear that forcing consumers to fork out extra money for buying a charger is unreasonable when the same can be supplied as a bundled accessory, of which there is a long history and an industrywide norm.

On the other hand, Apple has reaped healthy financial benefits by ditching the in-box charger. The company has reportedly saved over $6 billion by not including chargers and earphones in the retail package. Aside from the reduced cost, the smaller size of the box also saved Apple extra money on shipping and logistics-related expenses.

Fortunately,for Apple, the company will get away with paying just over a thousand dollars in its latest legal skirmish, because it was a single buyer knocking at the court’s door with a complaint. Had the case been granted class-action status, the company would have been forced to compensate all affected buyers participating in the legal proceedings.

In October of last year, five students hailing from the Beijing University of Chemical Technology and Donghua University filed a lawsuit against Apple over its no-charger policy, with the goal of elevating it to class-action status. Of course, Apple will spend every resource in its kitty to avoid such a scenario over its controversial charger policy, especially with the company’s lobbying expenses reaching a record high in 2022 over antitrust concerns.

Editors' Recommendations

Nadeem Sarwar
Nadeem is a tech journalist who started reading about cool smartphone tech out of curiosity and soon started writing…
iPhone SE 4: news, rumored price, release date, and more
The Apple iPhone SE (2022) and Apple iPhone SE (2020) together.

While the spotlight always seems to be on Apple’s mainline iPhones, the iPhone SE is a great pick for those who are on a budget. If you want an iPhone that doesn't break the bank, the SE is the way to go.

The original iPhone SE came out in 2016, and then Apple revamped it in 2020 and 2022 by giving it some more modern hardware. The iPhone SE tends to get updated every two or so years rather than annually like the traditional iPhone. This means  that we should see a new iPhone SE 4 this year, but it’s not so cut-and-dried with this particular model.

Read more
3 reasons why I’ll actually use Anker’s new iPhone power bank
A person holding the Anker MagGo Power Bank.

Power banks are a necessary evil, and even if you don’t consider yourself a “power user” who's likely to drain a phone’s battery in less than a day, there will be times when one comes in handy. And when I am forced to carry one, I want it to be as helpful and versatile as possible.

I’ve been trying Anker’s MagGo Power Bank 10K -- meaning it has a 10,000mAh cell inside it -- and there are three reasons why I'm OK with it taking up valuable space in my bag.
It has a screen on it

Read more
Here’s how Apple could change your iPhone forever
An iPhone 15 Pro Max laying on its back, showing its home screen.

Over the past few months, Apple has released a steady stream of research papers detailing its work with generative AI. So far, Apple has been tight-lipped about what exactly is cooking in its research labs, while rumors circulate that Apple is in talks with Google to license its Gemini AI for iPhones.

But there have been a couple of teasers of what we can expect. In February, an Apple research paper detailed an open-source model called MLLM-Guided Image Editing (MGIE) that is capable of media editing using natural language instructions from users. Now, another research paper on Ferret UI has sent the AI community into a frenzy.

Read more