Skip to main content

Ride-hailing wars: Uber accuses Indian rival of booking 400,000 fake rides

how to delete your uber account
Prathan Chorruangsak / Shutterstock
A couple of years back, Lyft accused Uber of booking and then canceling more than 5,000 rides over a 10-month period in a devious attempt to keep Lyft’s cars off the road and basically annoy the bejeezus out of its drivers.

Uber refuted the claim, but immediately shot back with a similar accusation, saying Lyft had pulled the same stunt with almost 13,000 Uber rides.

Two years on and ride-sharing companies are still accusing one another of using the same dishonorable tactic, except now the controversy has gone global and this time is so big it makes the Uber-Lyft feud look like a love-in.

In fact, the situation appears to have become so serious for Uber’s India operation that the company has decided to take the matter to court.

Uber is accusing its main rival in the country, an outfit called Ola, of booking and cancelling not 5,000 rides, not even 13,000, but a colossal 400,000.

As a result, it’s filed a lawsuit in Delhi’s High Court requesting an injunction against Ola and $7.4m in damages. However, Ola is determined to fight the case, dismissing Uber’s accusations as “frivolous and false.”

The case is certain to receive much attention when it’s heard in September as it marks the first time Uber has gone to court on the issue, whether as an accuser or as the accused.

Uber says Ola created more than 90,000 fake accounts from which it made the 400,000 fake bookings.

But Ola’s having none of it, describing the U.S. company’s action as “an effort to divert attention from the current realities of the market where Uber has faced major setbacks.” These setbacks include having more than 60 of its two-wheel vehicles seized recently by the authorities in Karnataka in the south-west of the country for operating without permission. Uber has also had to deal with damaging publicity in the country after one of its drivers was jailed for life last year for the rape of a passenger.

Uber, however, is determined to crack the potentially lucrative Indian market, investing $1 billion there in the last nine months alone.

Editors' Recommendations

Trevor Mogg
Contributing Editor
Not so many moons ago, Trevor moved from one tea-loving island nation that drives on the left (Britain) to another (Japan)…
The 40mm Samsung Galaxy Watch 6 has a $60 price cut today
The Samsung Galaxy Watch 6 Classic and the Samsung Health app.

We’re always on the lookout for Samsung Galaxy Watch deals, so we couldn’t help but bring this exciting Best Buy promo to your attention. Right now, you can pick up a 40mm Samsung Galaxy Watch 6 for $240. Normally priced at $300, not only will you be saving yourself a few bucks, but you’ll also be nabbing one of the best wearables on the market. 

Why you should buy the 40mm Samsung Galaxy Watch 6
Smartwatch deals are everywhere, and when it comes to markdowns, Samsung is fiercely competitive. Powered by the Samsung Exynos W930 1.4GHz chip and the latest version of Samsung’s Wear OS, from one screen to the next, the UI and navigation are as smooth and intuitive as ever. 

Read more
How to find your lost AirPods using the Find My app
Apple AirPods Pro

Apple's AirPods are very good in-ear and over-ear audio devices, but they’re also incredibly small. This is actually advantageous when it comes to comfort and fill, but this does mean they’re prone to go missing every once in a while.

Fortunately, Apple knows this is an issue that most folks will run into, so the company introduced Find My functionality to the greater world of AirPods. And the only two things you’ll need to use the feature are the AirPods themselves and the Find My app.

Read more
The Apple Watch Series 9 has a $100 price cut for a limited time
Snoopy watch face on the Apple Watch Series 9.

Apple Watch Series 9 Andy Boxall / Digital Trends

For one of the best Apple Watch deals around, check out Amazon. Today, you can buy the Apple Watch Series 9 for $299 meaning you’re saving $100 off the regular price of $399. The 25% price cut is available on a few different color schemes so you can find the right look for you. It’s one of the better Apple deals around and we’re here to tell you why you need it in your life.

Read more