Skip to main content
  1. Home
  2. Web
  3. Legacy Archives

Adobe hack much bigger than first reported, 38 million accounts affected

Add as a preferred source on Google

The Adobe security breach that took place at the start of this month was bigger than first thought — much bigger.

While the U.S. software giant originally said 2.9 million accounts had been compromised, it emerged this week that it now believes around 38 million accounts were affected.

Recommended Videos

Adobe said at the time of the breach it was likely that data including customer names, encrypted credit and debit card numbers, expiration dates, and other information relating to customer orders had been obtained by hackers.

It also revealed that a number of Adobe IDs and encrypted passwords from a different database had also been accessed. This week the company said that it was from this database that around 38 million records had been taken.

And the hackers didn’t stop there. According to the software company, they also got their hands on part of the source code for its big-selling image-editing software, Photoshop. When news of the security breach broke earlier this month, Adobe said source code for a number of its other products, including Adobe Acrobat, ColdFusion, ColdFusion Builder, had also been stolen.

Commenting on why the company has taken so long to communicate the full extent of the hack, an Adobe spokeswoman said, “In our [original] public disclosure, we communicated the information we could validate.”

She explained, “As we have been going through the process of notifying customers whose Adobe IDs and passwords we believe to be involved, we have been eliminating invalid records. Any number communicated in the meantime would have been inaccurate.”

Adobe has since reset passwords on accounts it believes have been affected by the attack and has been sending out emails to these customers explaining how they can change their password to one of their choosing.

The company also strongly advised users to change their passwords on any other website where they may have used the same user ID and password as their Adobe account.

Writing about the incident at the beginning of October, Adobe chief security officer Brad Arkin said “cyberattacks are one of the unfortunate realities of doing business today. Given the profile and widespread use of many of our products, Adobe has attracted increasing attention from cyberattackers.”

The spokeswoman said that so far there’s no evidence of suspicious activity on user accounts affected by the security breach, adding that the investigation is ongoing.

[via BBC]

Trevor Mogg
Contributing Editor
Not so many moons ago, Trevor moved from one tea-loving island nation that drives on the left (Britain) to another (Japan)…
The best free VPNs for 2026
The best free VPNs still come with compromises, but a few offer enough privacy and flexibility to be genuinely useful.
Proton VPN UI

A virtual private network (VPN) encrypts your internet traffic and routes it through a server run by the VPN provider. Websites see the VPN server’s IP address instead of yours, and you can get around geo-blocks, censorship, and ISP throttling. The best VPN services are paid, but there are still a handful of free options that do the job well. 

Most free VPNs come with a hidden cost, because running servers isn’t cheap and a company that doesn’t charge you has to make its money somewhere else. Many do so by logging your browsing activity and selling it to advertisers, while others flood you with ads and track you across apps. 

Read more
How to clear your browser cache in Chrome, Edge, Firefox, Safari, or Opera
A cluttered cache can slow you down and break websites, so here's how to clear it in every major browser in just a few seconds.
How to delete browser cache

A stocked computer cache may be convenient for logging into and out of go-to sites in seconds flat, but a major buildup of these tracking codes could significantly impact your PC’s performance. If you’ve noticed that your PC has been running rather slow of late, or you’re using a new browser and don’t know how to clear its cache, we’ve got you covered with the following guide.

Read more
How to find archived emails in Gmail and return them to your inbox
Archived emails in Gmail are easier to find than you think—once you know where Google hides them
Gmail icon on a screen.

If you’re looking to clean up your Gmail inbox, but you don’t want to delete anything permanently, then choosing the archive option is your best bet. Whenever you archive an email, it is removed from your inbox folder while still remaining accessible. Here’s how to access any emails you have archived previously, as well as how to move such messages back to your regular inbox for fast access.

Read more