After significant fallout with its German users and around the world due to the ongoing privacy scare connected to its Street View data collection, Google admitted on Friday that its inadvertent data collection may have been far worse than the company initially realized.
“We failed badly here,” wrote senior vice president of engineering Alan Eustace on the company’s blog. While Google had claimed it collected “only fragments of payload data” back when the scandal originally came to light in May, Eustace admitted that the search engine’s team had received entire e-mails, URLs, and passwords while gathering information for its Street View service.
In addition to the many apologies Google issued is the promise to considerably increase attention and funding to its privacy protection efforts. The company promoted Alma Whitten to director of privacy this morning and plans to improve the entire department while also bolstering all employees’ privacy principles training.
Eustace claims these procedures will dramatically help resolve the issue, but also notes that “no system can of course entirely eliminate human error.”