Worldwide PC Shipments Up 12.5 Pct in Q2

Market research firm IDC reports worldwide PC shipments were up 12.5 percent during the second quarter of 2007, benefitting every computer maker but Dell.

Market analysis firm IDC reports that worldwide PC shipments increased by 12.5 percent during the second quarter of 2007, with the Asia Pacific region (sans Japan) leading the way with a brisk 20 percent increase in sales volume compared to the second quarter of 2006. The United States market also say a respectable 7.2 percent growth in sales, and the overall sales increases seem to be benefiting every computer maker…except, that is, for Dell, which continued to see its overall sales volume decline.

"This was another strong quarter that sets the stage for solid growth in the second half of 2007 and 2008," said Loren Loverde, director of IDC’s Worldwide Quarterly PC Tracker, in a statement. "The success of HP and Acer as well as the rapid changes occurring at Dell in recent quarters underline just how dynamic the PC market is these days. Despite the temptation to simplify, the market is not just about replacing systems at the lowest cost. System design, customer service, channel coverage, and market expansion are all playing key roles in winning business."

In the Asia Pacific region (omitting Japan, which is IDC evaluates separately), sales of portable systems grew by about 50 percent, with China being a sales leader, but with nearly every country in the region posting double-digit growth in portable sales year-to-year. Japan, conversely, say virtually no change in volume of portable sales and an actual decline in desktop sales, shrinking the country’s market as a whole. Europe, the Middle East, and Africa saw double digit growth, again with strong sales of portables, with HP and Acer showing strength to both consumers and businesses.

In the U.S., desktop shipments continued to contract while portable shipments expanded. Dell managed to hold onto its title as top vendor in the U.S., PC market (selling 4.85 million systems to number two HP’s 4.02 million), although the company is still losing ground to HP, Toshiba, and Acer. The only other major manufacturer to see a decline was Gateway, which saw its volume decline almost 7 percent from a year ago, although it did slightly better in the second quarter of 2007 compared to the first.

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  1. dino Ierardo at 6:53am 21st July 2007 I endorse the observation that customer service is becoming a key factor in PC sales.

    But, I dont believe either HP (my Presario vendor), or Dell have developed a reliable home-support telephone system, because of the language barrier due to Asian-outsourced online techs.

    Despite an HP charge of $100 per year, I gave up after two hi-stress commo efforts to install a personal media drive, and to re-install a virus-corrupted XP family windows program.

    In addition to my being hearing-aid dependent but, conversationally functional, the hi-stress nature of constant efforts to clarify verbal exchanges rendered both of these sessions as exhausting failures.

    Consequently, we majority non-tech world-wide users are still looking for the lodestone of a reasonably-priced, user-friendly, immediate, phone-based tech support process.

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