This week is full of magic and wonder; new possibilities and fun; a complete remake of outward appearances.
Of course, I’m not talking about Halloween. I’m talking about my Mobile Phone Upgrade Day!
It’s been a long two years. I may have once decried the slowing progress of mobile technology, but that was before a new phone was only a few days away from my grasp. Now everything available seems so cool even Han Solo might have it.
North American consumers of all ages look forward to their own Upgrade Days with fervent anticipation, unless they are incredibly patient and mature. But since I don’t know anyone that fits that description, I’m going to generalize.
Notice how I said “North American consumers” back there? That’s because Americans and Canadians are the pretty much the only cell phone consumers who get to experience the wonder that is Upgrade Day.
Don’t worry. This isn’t going to turn into some infomercial about impoverished countries that can’t afford cell phones. It’s actually a cautionary tale about our spending habits, starring me. But first, some market analysis.
As you may know, Americans and Canadians are the only consumers that expect our cell phone companies to subsidize the cost of our handsets. Most consumers in the rest of the world, particularly Europe and Japan, buy their phones outright — what we call “unlocked” phones — and then connect them to whatever mobile carrier they choose under a pre-paid calling and data plan. More than half of European consumers operate this way. In the U.S., only 22 percent of us do. So how much does that $200 iPhone 5 actually cost?
The people who have been unfortunate enough to break a phone out of warranty know exactly how much it costs — in the case of the iPhone, $650. So where does that extra $450 come from? You, silly! It comes in the form of a two-year contact loaded with exorbitant fees and weird costs. These high monthly fees more than make up for AT&T, Verizon, Sprint, or T-Mobile’s initial $450 investment in your new phone after less than a year. North Americans spend an average of $51.40 monthly on cell service. Europeans spend only $30.83.
Even the Chief Marketing Officer for T-Mobile, Cole Brodman, thinks we’re stupid.
Why have we chosen to put ourselves under indentured cellular servitude? If you haven’t noticed from the past five years of this nation’s history, a vast amount of Americans are simply incapable of saving money. $200 now, plus $450, plus whatever else the company wants to charge over two years sounds a lot better than $650 when you’re standing in that store.
Why don’t more Americans and Canadians ditch to a pre-paid plan? For most, it’s because most of the phones available for our pre-paid carriers tend to … well, suck. That’s because they have to offer cheaper phones, relatively speaking, to even get a modicum of buyer attention. They simply cannot put a price tag of $650 on a phone, although both Apple and Google are dipping their toes in the water. However, the typical American cell consumer simply wasn’t conditioned to behave that way.
As latecomers to wide cellular adoption (PDF) relative to other industrialized markets like Europe, Americans didn’t view cell phones as the high-tech pieces of hardware that they are. We viewed them as roughly the same as our landline phones, which retailed for about $100. Other countries hated their landlines and wanted to escape them as fast as possible, accepting the price of entry for early adoption. Stateside, infant wireless companies knew they had to price their offerings relative to the competition to spur widespread adoption. They figured out a way to make that happen through subsidies and contracts, even if they were trying to sell something that was more akin to a home computer than a home phone.
So here I sit on Upgrade Day, knowing what a responsible person would do. Buying the new phone outright, even on a credit card, can save me roughly $1,000 over two years if I take it over to Virgin Mobile. But I am actually one of the few people who don’t have a problem with AT&T. I’ve been with them for over ten years. They have LTE in my city and anywhere else I would go. The thought of another two-year shotgun marriage to them doesn’t turn my stomach.
So I turn to the great decider. Not Ronald Reagan; my wife.
She’s not very happy at spending $199, but I drop the “noted technology columnist needs the latest technology to stay relevant” card. With this much resistance to $199, I forget about the pre-paid $650 phone idea altogether, including the $1,000 savings. I guess the American preference for subsidized phones isn’t such a mystery after all.
I think another reason is carrier technology. Most all of Europe uses GSM, meaning it’s pretty easy to switch carrier. The U.S. has carriers that use widely different tech (GSM vs. CDMA), meaning you can’t take most phones from AT&T to Sprint, or vice versa.
All carriers should be forced to use the same network. It is not an accident that the 2 biggies (AT&T, Verizon) use GSM and CDMA respectively. The cell phone manufacturers know the deal, so they keep their prices high. The consumers don’t deal with the manufacturers and they complain about the high price of the cell phone to the service provider who in turn blames Apple or Motorola.The providers know that the consumer won’t pay 650 for a cell phone so they cut 350 off the top and lock you into an incredibly high and unfair contract. Then the provider bogs down your phone with all of their garbage programs and don’t allow the proper updates to the phone, so you need to get a new phone every 2 yrs. It is not the consumer who is stupid. We really have no choice. The pre-paid plans aren’t much better. You are not buying an unlocked Galaxy s3 and walking into Verizon and getting that turned on. I’ve tried it.
2 empty cans of Progresso and some twine. Priceless. Connect to my network for free. Use any flavor soup you like. No contract. Less that $6 total expenses… ever.
The real question we should be asking ourselves id why are these devices so expensive to begin with and why do we let companies bilk us so much. The general rule is that the price of electronics should drop as adoption and demand rises. The prices for components have undoubtedly become cheaper, so why haven’t the phones?
The answer, because we are willing to pay it!! The cellphone market has one of the highest mark-ups in the tech sector. HP, Lenovo ect would love to make nearly as much off each computer built as Apple does off each iPhone. The problem is they just can’t. Why, because consumers won’t pay it. But we’ll shell out twice the price for the latest phone!
Second to that is cell phone providers keeping plan prices artificially high (even pre-paid plans). So people outside North America pay less. Could it be they have stricter provisions and regulations which force those prices down. So what would be the direct comparison, I’m guessing our best pre-paid option vs theirs they’d still likely be paying less.
I’ve tried doing the math to make sense out of a plan option vs a pre-paid option. For a single phone with the cheapest options you’ll save anywhere from $400-600 over the entire 2yrs depending on the plan. That savings starts to drop though when you account for family plans.
I’d say the main reason that the subsidy model is so strong in the US is that the US was the first place where cellphone tech rolled out big.
It’s always been that way, and most people lack the imagination to see that there’s a better way.
Personally, i’m using an LG L45C that cost me $129 (and can now be found for under $90) on Net10, unlimited data, minutes and texts for $50/month.
Tell it to the carriers. I asked if I would get a lower price on service if I bought my iPhone at full price. Was told “no”. So I would pay more basically to not have a contract. Big deal.
It is not only in the US, i am from Slovakia, we also pay for subsidized phones – the same for czech republic and probably also many other european countries. 800 eur price tag for a iphone is unacceptable, but 1/3 or so is ok. Of course you can buy a phone for full price but i am not sure if it makes phone calls cheaper:)
I’m definitely in the “Foreign” crowd I guess lol I prefer StraightTalk and since I’m not an upgrade-aholic I’m good with my phone from almost 2 years ago that is still functioning exceptionally well. MyTouch 4g ftw, do I really need S-Bump since none of my friends have it? I think not.
Should be able to switch carriers at the drop of a hat
I tried the whole unsubsidized thing when I lived in Prague a few years ago and HATED it. Vodafones plans were super confusing and the anxiety of having to constantly check how many more minutes I had and figuring out how much texts would alter that amount as well was just too much hassle. It might cost more in the long run with the contracts that we do over here, but I’ll take less confusion over being shackled to a contract.
You can still have an pre-paid unlimited plan or even a contract plan with unsubsidized phones. The thing with subsidiation is they just buil in the cost of the phone to your plan (plus interest) which ends up costing way more than you normally would have paid.
And that’s on top of the already ridiculous US prices for cellular data / minutes / sms / mms
I switched to Ting (subleases network from Sprint), and I’m loving it. I paid $579 for a Galaxy SIII and $34/mo after taxes and fees – saving a ton over my previous contract. Granted, my usage is medium to medium-low as I leach communications from work and home networks, but if you setup and use your phone in the right way, this is a good thing: Here is a referral link: https://z86iijmnr.ting.com/
But… The phones should NOT actually cost $650, that’s absurd.
Google sells the Nexus for $300.
And it costs what, $35 for Apple to make each iPhone?
Why can’t I buy an unlocked Galaxy S4 for $300?
….can’t wait for that nexus 4
You haven’t experienced high cellular prices (phones, calls, sms and data) until you’ve come to South Africa.
It’s the same in the UK, £19 for an iPhone £60 a month contract…
U sell it in another country dumbass…
The general public is unaware and the Telecoms like it that way.
What’s the incentive to the average user to pay full price for a phone? Not like you still don’t need a plan for it to work. With unlimited data going away, most people rather have a $200 phone with a plan than a $600 unlocked phone and still need a plan.
Bought my last 2 mobile phones unsubsidized. Then again, I live in Canada, where we’ve only got a limited range of choices for our telcos…
I can’t hear you over the speakers of my 60-inch TV that I bought on credit. Sure, it’s 4x the original price, but I only have to pay $50 a money! (for 8 years)
We also finance our cars and houses…is that short-sighted?
I have a nexus and a $60 unlimited prepaid plan from Tmobile. No strings attached
Have you not heard of the Nexus 4? It’s $300 unlocked. You lose LTE, but you gain the ability to buy a new phone every year with the money you’ll save on monthly bills. I pay $30 a month (including tax) on T-Mobile for 100 minutes (I rarely use cell minutes and I have Google Voice when I’m at home), unlimited texts, and 5GB of data. If you want better coverage you can get Straight Talk which uses AT&T towers for $45 a month with unlimited everything.
Google is making a strong push to move the US market off of subsidized plans and I think they might succeed in the long run.
1. Subsidised phones are commonplace in the UK as well.
2. The carriers will charge you the same prices anyway, at least this way, you’re spreading the cost.
Once the system switches to subsidised phones, it’s hard to come back because of sticker shock. Would you be buying an android at $400, or an iPhone at $650?
This at least allows the carriers to give us, the consumer choice.
Having said all that, I would prefer to get off the subsidised system, or at least have the FCC force carriers to offer lower rates – or a big fat upfront cheque to cover what they would pay for a phone – for those who bring their phones to the network.
of course Americans would want cheaper phones but phone companies dont want to give up profits. As usual in America company profits always stop fairness to consumers. Need a revolution in America tom create equality and fairmess