Skip to main content

Why did Samsung yank the Galaxy Nexus from its NYC showcase shop?

samsung-galaxy-nexus-samsung-experience-nyc
Image used with permission by copyright holder

The Samsung Galaxy Nexus is the first phone to run Google’s new Android 4.0 (Ice Cream Sandwich) operating system. As such, it’s one of the most hotly anticipated phones of the season, but you wouldn’t know it by Verizon and Samsung’s behavior. The phone has been a ghost here in the US, with new release date and reveal rumors popping up every day. Over the weekend though, Engadget and a few other sites spotted a Galaxy Nexus in Samsung’s Experience shop in Columbus Circle, New York City and spent some time with the device. Unfortunately, when I arrived at the shop earlier today to check it out, I discovered that the phones had been removed.

Wondering where the Galaxy Nexus was, I asked several employees at the shop, which doesn’t sell Samsung gear, but shows off all of the company’s latest products. The response I got was universal denial. All of the employees had a half smile because they knew what I was talking about, but all professed that they had no knowledge about why the phones had been removed. One employee told me that the decision came “straight from the top,” but refused to elaborate on exactly what that meant. I attempted to speak with the head of the shop, but he ducked out of the store through a back room after seeing me. From the sound of it, he was on the phone with a journalist like myself, or someone else, denying knowledge on exactly why the phone had been removed from the display. 

So, I did not get to see the Galaxy Nexus today. The question I have is: why? Why were Samsung employees instructed to remove the phone from this shop, which doesn’t even sell devices? Did Samsung executives make the call, or is Verizon still trying to suppress information on the device?

galaxy-nexus
Image used with permission by copyright holder

Everything about the Galaxy Nexus’s US debut has been fishy. The device was originally rumored to be called the “Droid Nexus,” “Nexus Prime,” or “Droid Prime” and was set to be unveiled at CTIA in San Diego on Oct. 11, but its unveiling was delayed until Oct 19 and moved to Hong Kong. The delay was blamed on the death of Steve Jobs, but the fact that the phone has no Droid branding and Google and Samsung refused to name Verizon as the US carrier of the phone, was suspicous. The only word we got was that it would be LTE capable and hit shelves in America sometime in November. Well, November has come and gone and we still don’t have any information from Verizon on when and how we might get our hands on the Galaxy Nexus, or even if it will launch this year.

press release from Verizon today labeled it as “anxiously awaited” and “coming soon,” yet the same press release labeled the new Droid Xyboard tablets from Motorola as coming “in December.” What’s the deal? Is the Galaxy Nexus even coming out in 2011? If not, why is Verizon being so mum?

There’s no predicting exactly why the major US carriers do anything except that it’s almost always to enhance profit and control their brand message. The Galaxy Nexus may be the best phone that has ever been released, but Verizon probably doesn’t want you to know about it because it might impact sales of the company’s Droid products like the Droid Razr or upcoming Droid 4. If consumers see those Android 2.3 phones next to an Android 4.0 phone, they’re likely to pick the Galaxy Nexus. I probably would. 

Still, why the media suppression? The Galaxy Nexus may not be a Droid phone, but it could still draw a lot of interest to Verizon. And doesn’t the carrier owe it to those waiting for the phone to at least give some kind of timeline as to when we might expect it? I’ve been waiting to upgrade my phone for almost three months in anticipation of the Galaxy Nexus and I’m a mouse click away from switching to T-Mobile and ordering an unlocked version of the device, which is already available overseas. Hell, on T-Mobile, my bill could be a third of what I pay on Verizon ($35 instead of $95)

So what’s the deal, Verizon? It’s time to just let us know if we’re getting the Galaxy Nexus this year or not. 

Update 12-06-2011: Google confirms that Verizon will block Google Wallet from the Galaxy Nexus

(Image courtesy Droid-Life)

Jeffrey Van Camp
Former Digital Trends Contributor
As DT's Deputy Editor, Jeff helps oversee editorial operations at Digital Trends. Previously, he ran the site's…
How to schedule a text message on your iPhone
Close-up photo of the Messages app on an iPhone.

Do you often send text messages to a friend or family member across the pond? Or do you want to message someone when you know they’re off work and are able to get to you in a reasonable manner? Maybe you want to send a message every day at the same time, to let your significant other know you’re on the way home and to ask if they need you to pick up anything.

If you said yes to any of these scenarios (or other ones you have in your head), you may be looking for a way to schedule text messages on your iPhone. After all, this is a feature that Android users have, and it can often prove incredibly convenient.

Read more
How to find your phone number on iPhone or Android
Rebtel Calling

If you're here, you've likely just had this experience; needing to enter your digits for an account of some sort, you realize you don't remember your own phone number. As you don’t call your own phone number very often, this isn't an extremely uncommon scenario. And it gets even worse if you frequently use a second phone number alongside your main one. It's still embarrassing enough, however, to not want to ask your partner or buddy, "Hey, what's my phone number?"

Luckily, the ability to locate phone number data comes directly on your phone, so checking your friend's address book won't be necessary. Whether you’re using an iOS or Android device, you can quickly locate your own number — as well as your IMEI number — on your phone if you know where to look. Just grab your phone, find the appropriate section below, and we'll show you how to do it.
How to find your phone number on iPhone

Read more
I can’t wait for Nothing to launch this stunning phone
Nothing Community Edition Project winner.

Say what you will about Nothing, but this brand certainly has a taste for flashy design. After all, how many phones out there light up and sync to the beat of music? But the company's latest smartphone endeavor could just be its best yet.

In March, Nothing introduced its Community Edition Project. The goal was to take ideas from its fans for hardware design, with the Nothing Phone 2a serving as the foundation. The company also has similar plans for wallpaper, packaging, and marketing shenanigans. Today, Nothing announced its winning entry for the phone design, and it’s a stunner.

Read more