Skip to main content

Fake Ryzen CPUs are reportedly being shipped out to Amazon customers

AMD Ryzen Threadripper CPU.
Image used with permission by copyright holder
It’s difficult to think of an online retailer that is more trustworthy than Amazon. However, reports are circulating that customers who recently purchased Ryzen CPUs from the site have received fake components, prompting questions about how these items entered the supply chain.

Earlier this month, Reddit user Sh00ter999 posted an image gallery to the site detailing his experience with a fake Ryzen CPU. While the exterior packaging of the component initially looked legitimate, opening up the box and looking at the processor itself revealed that something was amiss.

Whereas real Ryzen CPUs have the products name embossed into the surface of the component, Sh00ter999 found that his part simply had a sticker attached to its exterior. Removing this sticker revealed what had really been delivered — an Intel Celeron processor with 2.9 GHz.

Get your weekly teardown of the tech behind PC gaming
Check your inbox!

The issues with Sh00ter999’s order did not stop there. In addition to the processor itself not being what it seemed, the accompanying Wraith Spire LED cooler was by no means in the sort of condition you would expect a new component to be in. It was dented, dirty, and clearly not the actual cooler that AMD bundles with its Ryzen CPUs.

It’s not entirely clear how this phony Ryzen CPU happened to be sent to an Amazon customer. When asked by a fellow Reddit user, Sh00ter999 confirmed that he bought the part directly from the site, rather than from a third-party seller. The going theory is that someone else purchased the product, swapped out the processor and the cooler, then returned it for a refund while keeping the legitimate parts.

While the processor didn’t hold up to close scrutiny, the AMD seal on the box was apparently a pretty convincing fake. Adding weight to this theory is the fact that the plastic packaging around the CPU itself seemed to have been sealed with a cigarette lighter, rather than professional equipment.

There is a happy ending to this story — Sh00ter999 got in touch with Amazon’s perennially helpful customer service department and was shipped a replacement processor overnight. This seems to be an isolated incident, but more than one customer has reported the scam, according to PC Gamer.

Update: We’ve reached out to Amazon for an official statement on the matter.

Editors' Recommendations

Brad Jones
Former Digital Trends Contributor
Brad is an English-born writer currently splitting his time between Edinburgh and Pennsylvania. You can find him on Twitter…
Asus fights to save face after a huge AMD Ryzen controversy
Asus motherboards on display at Micro Center.

Asus has found itself in the crosshairs lately as its reputation has been questioned by a few big names in the PC hardware space. Due to reported problems with overvolting and Ryzen processors burning up as a result, some owners of Asus products may be asking themselves if their components are safe to use.

The company has now issued an official statement to address the problem. In the meantime, it appears that many buyers are choosing to return their Asus motherboards. But is the controversy surrounding Asus really to blame here?

Read more
AMD may be sticking to a controversial choice with Ryzen 8000
AMD Ryzen 7 7800X3D held between fingertips.

Zen 4 still feels quite new, but AMD is already preparing to launch its Zen 5 architecture in 2024, with AMD Ryzen 8000 processors now on the horizon.

New leaks shed some light on the upcoming chips, and while a lot is still uncertain, one thing is clear -- AMD is sticking to a somewhat controversial design choice that sets it apart from Intel: keeping the same core counts.

Read more
Some Ryzen CPUs are burning up. Here’s what you can do to save yours
AMD Ryzen 7000 processor with a visible bulge, next to a burnt motherboard socket.

If you already have one of AMD's best processors for gaming, such as the Ryzen 9 7950X3D or the Ryzen 7 7800X3D, both your CPU and your motherboard might be in trouble.

Several reports of the processor burning up have recently surfaced. While AMD hasn't made any statements, it's possible that a new BIOS update might be enough to keep your gear safe.

Read more