Skip to main content
  1. Home
  2. Smart Home
  3. Guides

How to fix an Amazon Smart Thermostat that’s unresponsive

By

Few smart thermostats are as affordable and powerful as the Amazon Smart Thermostat. Clocking in well under $100 and backed by the great reputation of Amazon, the affordable thermostat is one of the most popular on the market. Yet despite its popularity, the Amazon Smart Thermostat isn't without a few issues. A common issue that crops up for users is the thermostat unit becoming unresponsive, making it difficult to use the device as intended.

Recommended Videos

Difficulty

Easy

Duration

15 minutes

What You Need

  • Amazon Smart Thermostat

  • Alexa app

  • Screwdriver (optional)

  • Flashlight (optional)

While it can be frustrating to stumble upon an Amazon Smart Thermostat that's unresponsive or not working as expected, there are a few things you can do to fix the problem. From restarting and partially resetting the thermostat to other troubleshooting tasks, here's a look at how to fix the issue.

Looking for an upgrade? Be sure to check out our list of the best smart thermostats for alternatives to the Amazon Smart Thermostat.

The Amazon Smart Thermostat installed on a wall.
Image used with permission by copyright holder

How to restart and partially reset the Amazon Smart Thermostat

Before attempting any other troubleshooting methods, you’ll first want to try and restart your unresponsive Amazon Smart Thermostat. To do this, simply remove the faceplate from the wall, wait several seconds, then place it back on the wall. If you’re lucky, this will get your thermostat working like new. If that doesn’t work, try performing a partial reset by following these steps:

Step 1: Press the Up Temperature and Mode keys simultaneously for 10 seconds.

Step 2: Wait for the rEs notification to appear on the smart thermostat display.

Related

Step 3: Hold the Mode button for five more seconds.

Step 4: This will reset the device and should fix any lingering issues.

The Amazon Smart Thermostat.
Amazon

Amazon Smart Thermostat unresponsive troubleshooting

If restarting and partially resetting your Amazon Smart Thermostat didn’t work, there are a few other things you can try. These are largely dependent on what exactly is wrong with your thermostat and only work for very specific issues.

A common issue with the Amazon Smart Thermostat is that the display will go blank. This can happen when the unit is left idle and inactive, and simply touching the screen should turn it back on. If it doesn’t, you’ll need to dive into your Alexa app, locate the Smart Thermostat, and increase your display brightness.

Another common issue that will cause your Amazon Smart Thermostat to behave erratically is if it’s installed in an awkward location. Amazon recommends installing it far away from air vents, sunlight, or other places that produce heat or cold air – such as a portable heater, air purifier, or near the kitchen. Consider moving your thermostat's location if you notice temperature readings that wildly fluctuate throughout the day.

The last way to fix an unresponsive Amazon Smart Thermostat is to double-check your wiring. This is particularly important if you had to install the C-wire adapter, as that requires additional wiring that may be best handled by a professional.

If none of these suggestions work, it might be time to contact an HVAC service to inspect your furnace and air conditioner. Most of the time a simple reset is all it takes to fix an unresponsive Amazon Smart Thermostat, but sometimes your issues might be caused by a more serious problem.

Editors' Recommendations

Topics
Jon Bitner
Jon Bitner
Jon Bitner is a writer covering consumer electronics, technology, and gaming. His work has been published on various websites…
DeWalt Spring Black Friday sale: Power tools and accessories from $15
A DeWalt drill being used.

If you have grand plans for a major home renovation project, you need the right power tools to facilitate this. Fortunately, there’s a huge DeWalt Spring Black Friday sale going on at Amazon so you can save big on plenty of great power tools as well as accessories for enriching the experience. There are hundreds of options within the DeWalt sale so the best thing you can do is hit the button below right now and see what’s out there for yourself. However, if you want some inspiration of what to consider, keep reading and we’ll take you through what we love most.

What to shop for in the DeWalt Spring Black Friday sale
Seemingly every household renovation task can be made easier with a good quality drill. That’s why it’s a great idea to buy the which is down to $99 from $179. A considerable saving of 45%, you get a compact and lightweight drill driver which can deliver 300 unit watts out of power. Its high speed transmission has two speeds of either 0-450 and 1,500 rpm with a 1/2-inch single sleeve ratcheting chuck which provides tight bit gripping strength. It’s the workhorse everyone needs and is sure to last.

Read more
Samsung’s new Smart Refrigerators are already discounted
samsung smart refrigerator deal may 2022 last chance bespoke 4 door french feature

For great refrigerator deals, go straight to the source and buy Samsung’s latest Smart Refrigerators for a great discount. As part of its Spring Black Friday sale, Samsung has discounted six different smart refrigerators with up to $1,200 off some of them. If you’ve been waiting to buy a new refrigerator and you want to invest in a high-end smart refrigerator, this is your chance to do so while saving substantial sums of money. The best thing to do is click the button below to see for yourself what’s on sale. Alternatively, read on and we’ll take you through what we know.

What to shop for in the Samsung smart refrigerator sale
Samsung easily makes some of the best smart refrigerators around so you simply can’t go wrong with whatever you buy. One immediately tempting option is the . It usually costs $4,214 but it’s down to $3,199 as part of this sale. It has changeable door panels which feature the Beverage Zone with two temperature settings which are perfect for drinks and desserts. There’s a choice of an internal dispenser or a built-in AutoFill Water Pitcher. The fridge has a modern design which blends into any kitchen while its automatically opening doors work through a simple, light touch of the sensor, saving you from needing to juggle too much at once. You can also customize the lower-right storage space to be a refrigerator or freezer with five adjustable temperature settings.

Read more
The most common Echo Show problems and how to fix them
Amazon Echo Show 10.

If you're looking to add a smart display to your home, the Amazon Echo Show is a great option. Bringing the best of Alexa into the visual realm, the Echo Show allows you to tap into real-time video from your home's smart security system, have video calls with friends and family using Alexa's Drop In feature, stream from Hulu and Prime Video, run photo slideshows, and so much more.

But glitches happen, and the Echo Show is not without its small trail of troubles. Fortunately, many of these issues have straightforward fixes. In this deep dive, we'll be taking a look at the most common Echo Show problems and how you can fix them.
Echo Show screen is flickering
This issue has been with the Echo Show since the first-generation model. What we're talking about are pulsating horizontal lines stretching across the screen. Sometimes, the malfunction appears closer to the bottom of the display, where Alexa's indicator is, or up and down the entire display. Some Echo Show owners experience this infrequently, others all the time. If your own Show is flickering, there are a few things you can try.

Read more