Apple's 'rite-of-passage' training in California for Geniuses may be over

apple genius training bar
Apple will reportedly be replacing its longstanding Cupertino, California, campus training system for new Apple store ‘Geniuses’ with in-store, self-guided training. Web-based seminars are replacing hands-on, guided training, suggesting future new employees may have far less real world experience than their predecessors.

Traditionally, Apple has invited newly hired Apple store Geniuses to its Cupertino headquarters, where its mock Genius Bar featured test Macs for them to practice standard repairs on. Considered a life-changing experience by many who partook in it, the training trip was considered somewhat of a rite of passage for new hires, but that may not be possible in the future.

Although not confirmed by Apple, sources close to the matter cited by MacRumors, say that all training for new Genius Bar employees in the future will be handled in-store. They won’t even have much in the way of hands-on repair experience either, with much of the new training regimen based on reference materials and self-guided seminars.

The concern, among the source and analysts, is that this could result in Apple products being repaired by people who have never actually opened up a Mac before. While we think it’s perfectly possible to build your own PC with a little help, when it comes to professional repairs, most people would prefer an expert — or a ‘Genius’ — to be involved, not someone whose experience may be lacking.

The only caveat to this story is that it may only be a temporary measure. Apple is currently constructing its ‘spaceship’ campus and it may be that once it is finished at a later date this year, that training will be moved there on a permanent basis.

For now, though, it seems like some Geniuses may not be quite as well-trained as their more experienced coworkers.


How good are you at spotting phishing scams? Take this quiz to find out

Are you able to discern between a legitimate email and one that's a scam designed to phish for your personal information? Google created an online quiz with tips to help you better understand phishing so you don't become a victim.

These Xbox One exclusives are the definition of quality over quantity

Xbox One has a prestigious collection of handpicked titles that you can't play on other consoles. Here are the latest and greatest Xbox One exclusives, including some that are also available on PC
Home Theater

Cutting the cord? Let us help you find the best service for live TV streaming

There's a long list of live TV streaming services available to help you cut the cord and replace your traditional TV subscription. Each is different in important ways, and this guide will help you find the best one for you.
Home Theater

Wireless headphones are finally awesome, and these are our favorites

With sleek form factors, prime audio quality, and the freedom of untethered listening, there has never been a better time to pick up a pair of wireless headphones. These are the best ones currently available.

Always have way too many tabs open? Google Chrome might finally help

Google is one step closer to bringing tab groups to its Chrome browser. The feature is now available in Google's Chrome Canady build with an early implementation that can be enabled through its flag system.

Here's how to convert a Kindle book to PDF using your desktop or the web

Amazon's Kindle is one of the best ebook readers on the market, but it doesn't make viewing proprietary files on other platforms any easier. Here's how to convert a Kindle book to PDF using either desktop or web-based applications.
Product Review

Controversy has dogged the MacBook Pro lately. Is it still a good purchase?

The MacBook Pro is a controversial laptop these days -- and that's unfortunate. Due to some divisive changes Apple made to the functionality of the MacBook Pro, fans are more split. Does the 8th-gen refresh change that?

Worried about your online privacy? We tested the best VPN services

Browsing the web can be less secure than most users would hope. If that concerns you, a virtual private network — aka a VPN — is a decent solution. Check out a few of the best VPN services on the market.
Product Review

Origin's Chronos PC is no looker, but it plays games with eye-popping detail

The Chronos is Origin’s smallest PC, but while it occupies less space than most A/V receivers, it delivers the power of a much larger desktop. Its dull exterior design does the system a disservice. Once you turn it on, you won’t be…

Can't stand keyboard gaming on PC? Here's how to use a PS3 controller instead

Properly connecting a PlayStation 3 Controller to a PC is no easy task, especially when you opt for third-party peripherals. Thankfully, our guide will help you through the process.

Zipping files on a Chromebook? Follow these four easy steps

Chromebooks support file compression, though they work a little differently than on Windows or Mac. Here's the step-by-step process to zipping files on a Chromebook, and then unzipping them again for extraction.

Yes, you can use Android apps on your Chromebook. Here's how

You can now get Android apps on your Chromebook! Google has enabled the Google Play Store app support on its Chrome OS and Chromebook hardware, so to get you started, here's our guide on how to get Android apps on a Chromebook.

Patent application reveals what’s to come after AMD’s Graphics Core Next

A published patent application from AMD has revealed a new type of graphics processor core which could make a big difference to the capabilities of its GPUs if it finds its way into them in the future.

Microsoft targets Chrome OS with $189 Windows 10 laptops for education

Microsoft announced seven new low-cost Windows 10 laptops, all priced under $300 to take on Chromebooks and iPads in the education market, along with a new Microsoft Allora stylus for students using the Surface Go tablet.