Skip to main content

Legal dust-up: MacBook owners are suing Apple over a lack of filters

Case Gallery/Apple Lawsuit/HansBerman

An affected MacBook screen from the lawsuit case gallery.Apple is under fire from a new class-action lawsuit. This one isn’t about keyboards, but it is about dust. Many MacBook Pro and iMac users are fed up with the dust that is built up in their systems, in some cases leading to smudges on screens and in others, severe overheating, making laptops and desktops run much slower than they should due to thermal throttling.

Apple is no stranger to legal action from its user base having faced down class actions for a variety of faults in its hardware over the years. The latest one claims Apple has been negligent in not providing adequate dust filtering for its products, leading to an excessive amount of dust collecting inside MacBooks and iMacs. This lead to problems which owners were forced to fix at their own expense and usually through Apple since the company does not like third-party repairs.

Plaintiffs, in this case, are being represented by Hagens Berman Sobol Shapiro LLP, a class-action litigation firm based in Seattle. It released a statement via co-founder Steve Berman, which highlighted the issues in question and suggested that it intended to “hold Apple accountable for this costly defect affecting millions of its computers.”

The suit, initially reported on by Mac Rumors, is seeking compensation for Mac owners for the prices paid for their displays which did not perform as advertised and compensation for any repair costs they may have incurred while owning affected products. It is also seeking compensation for anyone who sold their Apple device at a lower cost than they might have otherwise been able to, had dust not been an issue.

The lawsuit highlights a lack of dust filters as the main reason for the dust buildup. It also suggests that Apple flippantly charges for entire screen replacements when removing the screen and cleaning it would suffice. It cites particular examples of professional individuals who paid hundreds, if not thousands, to repair Apple Mac devices affected by dust buildup.

Hagens Berman is looking to sign up more Apple customers affected by this issue, suggesting that anyone who owned or owns a 2013-2018 Apple iMac desktop or MacBook laptop may be deserving of compensation. If you fall into that category and wish to learn more, you can sign up to the lawsuit here.

Statista suggests that throughout that period, Apple sold tens of millions of those devices to consumers. If even a small fraction of that number sign up to the lawsuit and it proves successful, it could force Apple to make a gargantuan payout. Such a result would likely take some time to come to fruition, however.

Editors' Recommendations

Jon Martindale
Jon Martindale is the Evergreen Coordinator for Computing, overseeing a team of writers addressing all the latest how to…
If you buy one MacBook Air alternative, make it this one
The MacBook Air on a white table.

I see you. You're considering a flashy new MacBook Air -- perhaps one of the new M3 models or even the cheaper M2 configurations. I'm not going to sit here and pretend like that isn't a wise option to consider for your next laptop. These are excellent laptops, and that M2 model in particular is a solid value at a starting price of $999.

But let me make an appeal to you about a laptop that upends the value proposition of the MacBook Air in a number of ways. The laptop I'm talking about is the Asus Zenbook 14 OLED (Q425MA). This is a laptop we reviewed earlier this year, but it continues to be the king of value. No other laptop you can buy right now offers this much bang for your buck -- the MacBook Air included.

Read more
The biggest threat to the MacBook this year might come from Apple itself
The MacBook Air on a white table.

MacBooks have held a dominant position in the laptop world for the past few years. Though there have been meaningful rivals from the Windows side of the aisle, the MacBook Air and MacBook Pro still feel like they hold an unshakeable lead at the moment.

But according to the latest reports, the most serious challenger to the MacBook's reign won't come from Windows -- it'll come from within Apple in the form of some very advanced new iPads.
What's a computer?

Read more
The case for buying the M2 MacBook Air over the M3 model
The screen of the MacBook Air M2.

Apple's MacBook Air M2 recently stood at the top of our list of best laptops, and for good reason. It's incredibly well-built, exuding an elegance that few laptops can match. It's also plenty fast for productivity users, and its GPU is optimized for creators. Its keyboard, touchpad, and display are all top-notch.

Enter the MacBook Air M3, which (hint) took over the MacBook Air's place on that list. The upgraded chipset offers even faster performance, particularly in GPU-intensive apps, and the M3 model supports an additional external display (with the display closed). It's $100 more, but is that uptick in price justified? Let's dig in.
Specs and configurations

Read more